N73 - Lifeblog issues on PC

Hi
Ive just started to play around with the Lifeblog software bundled with the phone (N73).
Installed PC Suite and Lifeblog2.1 onto my PC (Fujitsu Siemens laptop, spec within requirements for Nokia software); PC Suite works fine (Outlook sync, photo up/download etc), but errors keep coming up on Lifeblog.
When you doule click the Lifeblog icon, it starts up and then kind of hangs for bout 15 seconds. Once it has finished that, it reports the following:
"An Error Has Occurred"
I like that error message!
When you "OK" that, it pust up the following message:
"Timeline Rendering Failed"
Again with an "OK" option. If you "OK" it, the same message appears again... and again... and again. In fact, it wont stop coming up, the only way to terminate the application is to close it in Task Manager
Any ideas? I really like the idea of the Lifeblog app, and want to start using it properly!

Hmm ... an interesting one ...
You could try what I am about to suggest but it involves going into your registry on your laptop which is somewhat akin to doing open heart surgery on your laptop - get it wrong and you could lose all your data (although your laptop will be physically OK). Whenever a program uninstalls, it very rarely deletes everything of itself from the computer, hence I'm going to describe going into the registry to delete the remnants.
Also make a printout of this message first so you don't have to keep coming back to the internet
Before I begin one thing to do at your end is to do a Backup of your phone before proceeding by using the Backup program within PC Suite - and check that the backup went OK ! (You will get error messages if it doesn't)
I'm also assuming that you have FULL administrator privileges on your laptop and it's not a company laptop of any sort which has security policies etc. on it.
If you don't feel confident with computers or can not afford to lose anything on your laptop (I'm just looking at the worst case scenario here although everything should be fine), then don't do any of what I am about to suggest and carry out a full laptop backup before continuing respectively.
Also make sure you have the copy of LifeBlog (both mobile and PC software) and DirectX and PC Suite to hand that you downloaded previously.
You can leave the LifeBlog application on your phone, but one thing to make sure it's not a problem at the phone end is to load LifeBlog on your mobile and make sure you can see a chronologically ordered list of messages, pictures etc. on your phone ...
Right - the next stage is to uninstall LifeBlog totally from your PC, and then followed by PC Suite (don't worry it shouldn't delete your Backup that you created earlier) - then reboot your laptop. I'm presuming that you don't have the Nokia Software Updater installed, but if you do uninstall this too.
Once your laptop has rebooted, download the PC Suite cleaner from here :
http://nds2.nokia.com/files/support/global/phones/software/Nokia_PC_Suite_Cleaner_3_3.exe
and run it.
Then reboot your laptop again.
Once it has rebooted, load up the Registry Editor by going to the Start Menu, Run and then typing "regedit" without the quotes and press OK.
BE VERY CAREFUL WHAT YOU DO IN HERE !
The application will be divided into two panes - in the left pane navigate to :
HKEY_CURRENT_USER\Software\Nokia
Right click on Nokia and select delete.
Reboot your PC again.
Once rebooted go ahead and install the DirectX, LifeBlog and PC Suite application you previously downloaded above and once complete reboot your computer one more time. Since I haven't had to install all three applications at the same time, I don't know whether the installation process prompts you to install each separately, but if prompted you should install them in the order given above.
During the installation process of LifeBlog it'll probably ask permission to reinstall LifeBlog on your mobile - say yes to this.
Then check whether PC Suite works, and finally try LifeBlog again.
If it still doesn't work then one more thing to try is to run the DirectX diagnostic utility called dxdiag (Start->Run->dxdiag).
This tool is written by Microsoft and checks whether DirectX is correctly installed on your laptop. Once loaded goto the Display tab and press the "Test DirectDraw" and "Test Direct3D" buttons and follow the instructions given.
If it doesn't work after all this then I'm stumped unless I got your laptop in front of me !
Good luck and let me know how it goes.
Regards,
Edward

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