N73 ME lying with Nokia for past 8 months

I understand that this is not a forum where customer service issues are addressed.
However, my Nokia N73 ME phone has been lying with Nokia since the past 8 months.
Numerous emails and millions of phone calls have not been able to resolve the problem.
I have tried to post messages on the "Contact Us" link on numerous occasions. Yet, I have received none more than an automated reply.
Does anyone know of any escalation points at Nokia? I'd really appreciate if some one could share contact points/email addresses where I could get an audience for this problem.

I've given my entire case details along with contact details on numerous occasions but clearly, at least in my case, the designated channels are not working.
Considering that my phone has been with Nokia for a more than 8 months of the 15 odd months since I've bought it, clearly there is something amiss.
I am therefore trying to establish contact with anyone higher up who could get this resolved. Hence this post on this forum.
Thanks patriciaanne3 anyway..

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Hi All,
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>
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N73 ME lying with Nokia for past 8 months

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