N73 Music Library Problem - App.closed

Hello everyone,
I have an N73 mobile phone and I have a problem with my music library. every time I try to update/refresh my music library I get the following error message:
App.closed:
MusicCollectionSrv
User11
What can I do to resolve this problem? (

I've done all of these things
Message Edited by dr_xj on 18-Apr-2008 07:19 AM

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how weird is that?
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The N73 is a very good phone that is so feature rich. However, it is extremely volatile.
Every other person has a different issue with it. I keep hearing of issues that I never experience, and people do not seem to have experience my issues.
Firmware 27.0628.0.0.3 (Latest Version) - Just updated a few days ago
My Issue:
I have a Kingmax 1GB Mini-SD Card
I load it up with music (fully)
I then Ask the Music Player to update my music library (It sometimes does it automatically or when I start the player)
Then either for no reasons or when I add or remove tracks, the tracks available go from 180 to 112,8, 32, or 4 songs available. I can still see and play all the songs on the file manager, but the music player will not update the songs.
The only way I solve this is by copying the songs out of the SD card, formatting the card, and then copying the songs again. It is a painstaking process. But it happens again and again, sometimes when I dont even make changesHas anyone else experienced this and do you have a solution?

Hi Every1, I am having the same problem.
I Have had my N73 ME for quite a while now & it never failed me until now. A few days back for no reason at all the Music Player got screwed up.
There r 2 problems. First when I add music to the phone via Nokia Music manager from the PC the files r added to the memory card (E/Sound/Digital, mp4 format at 48kbps) but r not added to the Music Player Library of the phone. This never happened b4. I tried evrything including formatting the memory card (several times) but nothing works. Some transferred songs do appear in the Library...sometimes a 100, sometimes 115 etc but after that no more songs r added to the Library even though they r in the memory card & can be accessed from there.
Secondly, at the same time this problem started, the Music player malfunctions all of a sudden. The buttons & menus disappear all of a sudden & for no reason & I have to restart the phone.
I even updated the phone firmware to the latest but that didnt help. So plz if any1 can tell me the cause & the solution for this problem I would greatly appreciate it. Thank You.

N73 music library update error

I have a problem when i try to update my music library. I have 168 new mp3 files in my digital folder. And when i try to update my music library, it say that "added tracks:0" and when i check it in all track menu it say there is no track. I can't play my new mp3 files in my music library but i can play it in gallery menu. My N73 firmware is v 3.0704.1.0.1. This bug make my phone gotten slower than before. Is there anybody can help me to solve this problem please ? sorry for my english i am indonesian

Well I got Music Edition with v3.705.1.0.31 & i have a 4GB Mini-SD with 311 aacPlus (.aac) music files no corruption on mine.
Well for you to fix problem try one of the following:
- Remove Memory Card & Insert & Then Refresh
- Backup Music From Memory Card to PC & then Format Mem Card to FAT32 & tranfer all data back & then Refresh Music List.
- Update to Latest Firmware or Music Edition..
If you find my post useful then click on
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Hi Guys n Gals
Have a problem with my music library it won't refresh. the refresh bar will come up but it doesn't update and doesn't finish I have to manually stop it.
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I had a look on the board for people with the same problem and I tried the deletion of the 3 "private folder" files then perform a refresh. My problem is that I started the refresh 12 hours ago - AND ITS STILL GOING!!!
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13 hours is way, WAY too long
When I said a long time, I meant like 10 minutes!
I was going to suggest that maybe it was too many files in a single folder - used to be something that caused similar problems - however, if you've deleted all the music, that obviously can't be it.
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Hello,
Just bought a Nokia E5, looks to be a sweet phone so far...
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@satari
Yeah, alright already!
We get that without you plastering this message over EVERY single thread dealing with issues of that truly useless and pathetic piece of software called Ovi-Suite.
Especially since the new version DOES NOT SOLVE ANY OF THE ISSUES AT HAND IN THE THREADS YOU MASS PASTED INTO!
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Yet again (/discussions/board/message?board.id=smartphones&message.id=81518#M81518)
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Searching stopped. 0 files added.
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In almost every album, it shows every song twice.
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Very annoying
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Solved!
Go to Solution.

What method did you use to put the offending albums on phone? If you used the likes of Ovi/WMP to sync there are situations files can be duplicated, it's possible a previous sync has mucked things up..
Sometimes they can copy over files already there, giving duplicates. And if you edit tracks (eg. change cover art) and resync with likes of WMP you can get both versions, eg. Song and Song(2), on phone. Also depending on source file some syncs can put album track ID3 tag info (eg. cover art) in separate file, resulting in duplicate entries. (Is it 2 exact copies of tracks you have, or one of proper size and one of few kb?)
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Hi everyone
i am using nokia 5230 ..the problem is whenever i select option REFRESH LIBRARY the devive is unable to load new music files which i have tranferred to memory card using PC suite...music player is unable to load music files which are stored in memory card...
plz help me...i even updated the phone software but unable to solve this problem.......but other files such as videos and images i am able to see in gallery ..only problem is with the music files.....plz help me.....thanx in advance

Think this problem in Nokia 5230 is due to wma files.Just backup n delete the wma files from memory card and try, it should work fine. BTW it was working fine till the last software update.After updating to v20.0.005 only prob came up.In fact there is problem even with files downloaded from Ovi music.

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I have read the suggestions on this thread but unfortunately I don't have a "previous iTunes library" folder to reinstate my older version of the library.
One other thing is that I seem to be able to add music to playlists but not the library!
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N73 Music Library Problem - App.closed

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