N73 & PC Suite - no photo upload & not fully synch...

Hi,
I'm running Windows XP and the latest PC Suite (updated yesterday).
Regardless of the "both way" settings, when synchronising data only goes from the PC to the phone, not the otherway. I've tried the fix mentioned earlier (create new settings) but no luck.
Also similar story with photos...the pc isn't able to read any photos on the phone. On image store, it simply says no new photos, on Photoshop Album it says 'cannot connect to phone, phone busy or locked' (neither of which is true)
in summary, data only seems to go one way - PC to phone.
any ideas?
thanks

Thanks. As requested...
Operating system:
Microsoft Windows XP
Build 2600
Service Pack 2
Language: English (United States)
Language for non-Unicode programs: English (United States)
Locale: English (United Kingdom)
Input language: English (United Kingdom)
Nokia PC Suite:
Version 6.81.13.0
Language: English
Connectivity Cable Drivers:
Version 6.81.1.2
Microsoft Outlook:
Version 9.0
Build 6604
Bluetooth stack:
Microsoft Bluetooth stack
Version 5.1.2600.2180

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