N73 - update problem

I have my N73 for two and a half years now, it never has been updated for newest version of software's now, when I wanted to, I was unable. the version of my device is V 4.0736.3.2.1 and the latest version is V 4.0839.42.0.1. the problem is, when I attach my device to USB, and connect it, I run nokia software updater, follow the on screen prompts and at the end it says: "your device already has the latest supported software. no update needed." what is the problem, I don't get it?

From beeing a N73, I kinda knew it was out of warranty, but that does not change the fact that we are not allowed to discuss such actions here. These are the official discussion boards of Nokia, so unfortunately it does not matter whether it's still under warranty or not as the action it self is warranty voiding
If you want to totally reset it, you could try to diall *#7370#. However, your device is a S OS 9,1 so I'm not sure if your device actually has these hard/soft reset features. If it won't respond to it, it won't respond.
If it works, it is supposed to wipe your phone memory, so you will have to back up what you need first.

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