N73phonebook contacts with same mobile number
N73 is great phone so far but I have a problem.
I have two different contacts who have the same number, just different three pre-numbers. For instance: Ben has number 031 123456 and Anna has 041 123456. So when Anna calls I can see her name that she is calling. But when Ben calls I don't see his name but only number. Anna was saved in phonebook first and Ben second. Why is that? Why N73 does not recognize between 031 and 041?
If anybody knows this, please help me.
Thanks
The following note (courtesy of patc) might be useful as I think the problem you have with the second contact may not be related to the first contact at all.
The most common causes of caller ID problems are:
- duplicate entries in your contacts - you appear to have checked this, however I wonder if your check included searching for the same number in different formats? Try searching for a PART of the number as if for example you search for +44 123 456 7890, it won't find +441234567890, whereas if you search for 7890 it would.
Having different formats is a problem for caller ID.
- using your international dial code instead of "+", eg: using 00441234567890 (wrong) instead or +441234567890 (right).
- spaces in numbers (some phones, some firware versions only), eg: +44 123 456 7890 (wrong) instead or +441234567890 (right).
- MS Outlook putting "(0)" in number - if you define a country for a contact in MS Outlook it will automatically add a country code and insert a "(0)" in the number, eg: +441234567890 becomes +44 (0) 1234567890. You need to remove the "(0)"s
- there has been one report of 9 and 10 digit numbers causing problems, one doesn't work with SMS the other with phone calls. I forget which way around it was ..
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