N76 Numbers, instead of names appearing in SMSes a...

I just bought a new N76. Problem I encountered is that whenever someone send me SMSes or call me, their number appears on my phone, not their names although I have key in their names in my handphone.
Previously, I was using Sony Ericsson phones all along and when I bought the N76, I have copied all my phone book from my phone to my SIM card and have also transferred all my contacts from my SIM to my new phone.
Anyone know what is wrong?? I am getting quite annoyed with it as I did not face any of this problem with all my Sony Ericssons. I was told by someone that all N76 need to upgrade their software. Is it true? Pls help. TQ.

This is usually because you have the phone number in your contacts more than once. When this happens, the phone doesn't know which name to use so it defaults to using the number.
You need to go through the contacts removing any duplicate numbers. It sounds like you have lots, so it may be easier to connect to a PC and do it on there.
If get to the point where there are only one or two numbers that aren't being recognised, download and install the latest version of Nokia Search on your phone. This has a new feature (hence the need to download) which allows you to search the contents of the phone. Enter the first few digits of the phone number (to allow for differently formatted numbers), hit search and you'll find the duplicates.

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