N8 Camera shutter permanently shut

My N8's shutter is stuck shut. I turn the camera function on and everything loads up BUT, the shutter doesn't open at all. So every picture is complete darkness. I can focus (on pitch black), change all the settings but to no avail. The only thing I see on the screen is total pitch black. The black shutter makes a funny noise and seems to fail over and not open.
I'm sad: please help. 
Things I've tried: (1) switch from primary to secondary camera, (2) Use other apps like Qik and Fring, (3) Power the phone on and off.
I think it's hardware-related... booooooo
Solved!
Go to Solution.

My N8 does exatcly the same, the camera software loads and the shutter stays shut.  Yet sometimes it works, randomly.  Works, then doesn't!  All since I did the Anna update last week.  Has you problem been solved by sending it off?  I am reall trying not to have to send it off, but if I do, how long might it take to come back?

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