N8 Can't buy app in Ovi Store: Server error, we ar...

Dear friends
I use Nokia N8 and Ovi store 2.0. As the the title states, when I press buy button in Ovi store it shows “Server error, we are experiencing problems with the payment service. You will be taken back to the catalog page.”
It occurs to all apps not specific app. The price shows correctly in local currency. I still didn't enter any card number.
I've contacted Nokia call center which they received the issue with no response and solution for more than 1 week.
If this has happened to you before, please share the solution. Thank you in advance.

Nokai - connecting people? They seem to struggle to connect me to myself! I had already logged in to this site four times, and had to log in again just to contribute to this discussion. It's no wonder they are taking such a drubbing from Apple.
I have the same problem as described above when trying to buy and app from the OVI store with my new N8, and that problem continues even when I download the version of the store application that is optimised for my phone.
(While I'm on that subject, has anyone else had the odd experience of being told repeatedly to download the OVI app store, despite the fact that it is already installed?)
Please, Nokia, get your act together. Not that anyone probably reads these things, given the exceptionally poor response.
Former Nokia enthusiast, now angry, cheated, disrespected, disregarded soon-to-be former customer. Ovi Suite, Ovi Store, the execrable web site and the unreliable N8 have created a perfect storm of cell phone hell.

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Can't download apps from ovi store

Hi, i have a nokia 5530 xm
i had some corrupted music files in my music library so i made a back up-file on the computer and erased everything on the memorycard
Then i loaded all the stuff back on the memorycard. But then almost all my apps were gone, so i tried to download them again. But i can't click the 'download' button (it's dark gray, like if you've already clicked it) so i think the ovi store remembers that i have downloaded the apps before and it's like i have got them on my phone but i have checked all the installed apps and all the installation files in the application manager but they aren't there.
Anyone knows what to do about this?
// jnyberg

Hi nitish7
Thank you for posting and welcome to Nokia Support Discussions!
Can you provide us the following information to better assist you:
1. Model of your phone.
2. Are you downloading from Nokia Store on the phone or using Nokia Suite?
3. Type of connection you're using (WiFi/mobile data)
4. Any error message you're getting?
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

HT4009 why i can't buy apps in Itunes store?

Dear Sir or Madam
I am writing to you about a problem i have in my iphone. The probleam is i can't buy anything from the app store or buy anything in apps games for example coins and also i am reciving an error text saying can't (Your purchase culdn't be completed, contact Itunes Store support to complet this transaction)
for more information pleas contact me
<Email Edited By Host>

You should do exactly what it told you to do.
Contact itunes support.
We are all iphone users just like you.
You should not leave your e-mail address on a public forum.
http://www.apple.com/support/itunes/contact/

Can't access paid apps on ovi store!

Hi guys, It has been a while that I am not able to see or download any paid apps on ovi store. why do you think is that? I can not even find youtube app on ovi when I search for it. I can only see FREE apps.
anyone having the same problem?
please help.
Thanks

RudgwickHelen wrote:
Hello , what a great response thanks for being so quick I tried again through the phone but its like it just skips straight to my empty account details without pausing for me to set up anything, so I literally click "buy" and then get a verfication error no other options I dont understand . Why cannot Nokia make it simple I think it is bad marketing not to make it easier after all I am an adult and like you say I should be perfectly capable or controlling my account and should be able to do it though my account not just on the phone. They are losing out here as there are loads I want to get plus I now almost wish I was not so anti apple.
the store still has more to be desired....
even logging in on phone and going to account info doesnt let us change or see the payment options..pretty wack.
f you are using a symbian device, then you are not stuck to using ovi store, you can find other stores that sell applications and even choose where you would like to purchase those applications based on the site you want to support....you can do this on an elppa product!
pm me is you would like a recomendation.

I can not use the property of Touch ID to buy apps from Apple Store. !!!

I can not use the property of Touch ID to buy apps from Apple Store. !!!
Knowing that I have to activate the property of the settings, but they only work when you open the lock and does not work with me to buy the apps in Apple store !!
And I'm sad and very upset by this problem and I bought this phone in order to enjoy this feature and this experience But this did not happen !!

Hi I BOSS,
If you are having issues using Touch ID to make purchases from the iTunes Store, you may find the Purchasing section of the following article helpful:
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
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HT4009 I can buy apps in the store but when i try to purchase in app purchase.. I cant buy it i try change my cc any anything still the same..

I can buy apps in the store... But when i try to buy in app purchases then i cant.. I have no restirction on it and i wonder why... I bought it before it was ok... But now even i try change my cc but still the same.. I can buy apps in the store but not in app.nit always tell me to contact itune support to complete the transaction.
I try create a new id to use itune giftcard.. I could buy the in app in the first try.. Then i rdeem more money into it afterthat i cant buy it anmore.. Same as when i use cc...
Anyone experience this ?

Yes I did. but still they dont know much. i just provide more information to them and i'm still waiting for the reply....
one thing.. i register a new account and use itune giftcard it in... i could purchase the inapp... after that i decided to buy more itune card. then after i redeemed it, i can't buy it again just like when i use my cc with my old account. it keep asking me to contact the itune support/ = ="

Hi, I'm living in the US for a while but I just have french credit cards, how can I buy App from the App Store US??

Hi, I'm living in the US for a while but I just have french credit cards, how can I buy App from the App Store US??

You need a payment method associated with the country you are in. I would purchases an iTunes Gift card in the USA and use that as your payment method and then delete the card from the account. You may also have the change the addess in your iTunes aaccount t a USA account.

I fail to buy apps in itunes store b'cause i don't have master card or visa accounts''

I fail to buy apps in itunes store b'cause i don't have master card or visa accounts'

http://support.apple.com/kb/HT5552
Accepted payment types
You need an Apple ID to buy items in the iTunes Store, Mac App Store, App Store and iBookstore. When you create an Apple ID for any of these stores, you will need to provide a payment method for purchases. The available payment methods vary by country, but typically you can use:
Credit cards
iTunes Cards
iTunes Store Gift Certificates
Content Codes
Store credit (including Allowance Account balances)
ClickandBuy
PayPal
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros.

Can i buy apps in my iphone 4s by using debot card? Becoz i have no credit card

Can i buy apps in my iphone 4s by using debot card? Becoz i have no credit card

Hi!
I live in Europe and in the country I live in it is possible to use your debit card for iTunes Store purchases. For Ireland and UK it is the same.
For your information.
Thanks
Burcu

Can't download anything from Ovi store , grayed-ou...

Hi,
I can't download anything from Ovi store anymore , both "download via PC" and "Download on mobile" options are disabled (grayed)
This applies to all applications including those which I have never downloaded before !!!
I have even created a completely new Ovi account , but with the same problem !
Any idea

Hi all,
Thanks for the feedback.
Please use the search function as your question may be asked, and answered before.
When you look at the page in the store you will see a link below the buttons which says:
As you can see on the above image (and on the Nokia Store app pages) you need to install Nokia Drop for the buttons to activate.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

HT3702 i can't buy app for iphone4s

i can't buy app for iphone 4s...you tell me ''please contact itunes support to complete this transactio''...what can i do for this???

You could contact iTunes support (these are user-to-user forums) and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Can you buy apps from the appstore using phone credit?

can you buy apps from the appstore using phone credit?

No. Phone credit is from your cellular carrier. App store purchase payments are made to Apple.

HT2736 Can I buy apps with the iTunes Gift Card outside the US? (Sweden)

I've heard that I can't buy apps with the card outside the US. Is this true?

No. A gift card may only be redeemed in the country iTunes' Store where it was issued.
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Since two weeks, I can't buy from my home store in Thailand.

Since two weeks, I can't buy from my home store in Thailand anymore because I cannot read the language.
Before, I could access any item I wanted and I bought devices and articles worth many thousands of US-Dollars over the years.
The problem is that due to my profession, I've been living in many different countries within tha past 20 years, currently I am staying in China.
My home is in Thailand but as native German, I can speak Thai reasonably but I can hardly read.
Until two weeks ago whenever I logged into my account, everything came up in English and I could buy whatever I wanted.
Now, as soon as I log in, everything comes up in Thai and the articles on the Thai market are very limited - so I'm snookered.
When I change the store to German or American, I can look what I want but it won't let me buy and reverts to the Thai store again.
I cannot create and sign in with another Apple-ID because I do not have any methods of payment, an alien CC nor in Germany neither in the States, so I'm snookered again.
I tried getting support and spend days and nights now without making any progress in finding a solution.
Momentarily, I'm so very much p...... off, that I would like to take ALL of my Apple stuff and get rid of it.
It's not the first time that I'm extremely disappointed with Apple.
As I mentionend, I lived in many countries over the years with quite a number of different Apple-IDs.
Ever tried to retrieve your password or ID???? Have Fun...... ridiculous!
I almost made my mind up and throwing the whole Apple-shebang and settle for something else instead.
I would have got rid of everything already but it's too much money lost that I spent on my Apple stuff already.
This is the final straw I'm clinging to now......
Anybody an idea what I can do???? or am I snookered without any chance to get another shot????
Thanks,
Som_Olli.

The option to send reset info only appears if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have one (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

I have a problem with buying apps in itunes Store. When you purchase the application fails payment. Asked to update the map. I have 2 credit cards with a positive balance. In what could be the reason?

I have a problem with buying apps in itunes Store.
When you purchase the application fails payment.
Asked to update the map.
I have 2 credit cards with a positive balance.
In what could be the reason?

contact itunes support

N8 Can't buy app in Ovi Store: Server error, we ar...

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