N8 Can't Update To Belle

If anyone can help please do...
I have a nokia n8-00 with the product code of 059B663 and I have the latest nokia suite (3.6)
Nokia Suite says everything is updated, i livein the philippines, they say nokia belle refresh is the latest here... hoping anybody could help, been months of waiting ((
Solved!
Go to Solution.

ginomeee wrote:
thanks, but i dunno why when i called nokia care then they told me to wait for the update in nokia suite and that it depends on my product code, and can someone clarify what a swap product code is? Thanks
A SWAP product code is a generic code that is applied after the main board of the phone is replaced. What should happen is the Nokia Care should re-program the original Product Code to the new board but they don't always do this. Contact your Nokia Care centre again and insist that you have a SWAP code and require them to update your phone for you because you are not able to do so yourself with a SWAP code.
Ray.

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    attachment 1
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    Nokia Belle is not available as an upgrade over the air due to the size of the download. Your only options as a MAC user at present, are to take your phone into your nearest Nokia Care centre, or find a kind person who will let you use their PC to upgrade your phone.
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