N8 Display turns totally black when incoming call ...

My N8's display always turns totally black when there is an incoming call, or even when the
alarm rings. Before  can see the caller's name and answer the call, I have to disable the screen's "keylock".
I tried to find a point  in the phone settings wher I can avoid this, but didn't find any. Is anybody out there to give me a hint ? 
Thanx in advance

When I am inside, the screen acts normally: it goes black when held close to face.  It returns to normal as soon as taken from my face.  However, the screen also goes black if I am outside in daytime when I have an incoming call, and when I make calls also, as soon as I press the green call button. It "thinks" it is near my face.  If I slide the button on the right side of the phone down twice, the screen lights back up normally but the touch screen will not function.  At that point I cannot answer the phone, or if I'm already making a call I cannot hang up nor press the speaker phone button.
There is nothing over the face of the phone.  I removed the protective plastic cover but that did not help. 
This seems to occur only when I am outside in the sunlight, so it has something to do with a sensor, either light or heat.  
I am aware that this problem has occurred on other N8s.  I have not found any solutions for it.  Perhaps it is not a problem on every N8.  I updated the software last week to 111.040.1511 Symbian Belle.  That software date is from 2012-07-28. 

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