N8 Email - Unable to connect to mail service serve...

I have my Nokia N8 for a good few months. Email stop sync-ing so deleted my 1 and only email account (Hotmail) and now I can not get any email back.
I have played with internet settings, rebooted my phone but still nothing.
Basically, this is what happens:
Got to set up email
Some text comes up about what mail can do and you have the option of start of exit
Press start, and it says preparing for set up, then it comes up with Unable to connect to mail service server. try again later.
The next options I have are to enter email and password or cancel.
If I enter email and password it comes up with an option to click on mail for exchange and I have to start entering user name, domain, etc or I can exit.
So, can anyone help me restore the email function. When I got the phone you had an option of hotmail, yahoo, etc etc. And that is what I want back.
Also I should mention, I don't have any options around pushing or pulling email as it never gets that far into setting up email.
I live in the UK, so was wondering if I should just take it into my local carphone warehouse who deal with Nokia support and demand it gets repaired? It's part of what I paid for so they should repair/replace for me?
Any advice would be good,
Thanks
Vicki
Solved!
Go to Solution.

For the answer of both how and why please refer to the post by Abi99 earlier this week:
http://discussions.nokia.com/t5/Symbian-Devices/qu​ot-Unable-to-connect-to-mail-service-server-quot-o​...
Please click the star below that post to draw attention to the expired Nokia certificate, which Microsoft Mobile Oy must renew to solve the problem! - Also use the false username and false password trick, if it is a first time mail setup on a freshly reset Symbian phone, to avoid any Nokia Messaging clutter, and then input server details manually.
EDIT: The expired certificate was renewed is now valid until 2015-07-10
Hans

Similar Messages

  • Asha 200 Email - unable to connect to mail server.

    Hello, i bought my nokia few weeks ago.. but i can't use my email application.
    When i start Mail appl, it ask me to read and agree nokia policy. than it tries to connect but give me this error: "connection fail, try later".
    Nokia browser and all other appl work well.. please help me to solve it.
    Domenico

    I've got the same problem as dome_86.
    Plus with the Store and with the OS' update: "there is no web connection available".
    But the browser is working.
    Please reply

  • "Unable to connect to web services" when trying to scan to e-mail on a HP Photosmart 7520

    Hello -  I used to be able to scan to e-mail with no problems and then all of a sudden I keep getting the "Unable to connect to Web Services" error message.  I have checked my network connection and it is fine, I have turned off my router and unplugged my printer but still no luck.  I have seen that this seems to be a common problem from others in this forum but I was hoping someone could help me figure this out.
    I really need to be able to scan documents to my e-mail..... ughh... please help!
    Thanks,

    I am having the same issue.  Please help.

  • Photosmart 7520 scan to email problem. Unable to connect to web services

    I have a Photosmart 7520 working perfectly and suddenly since a week ago when I try to scan to email problem I get the error Unable to connect to web services
    I followed all the forum instructions. Removed power for over a minute from the router and printer and connected the router first.
    I checked that the apps in the printer main screen work ok,
    I followed the suggested steps below
    1. Obtain your printer's IP address
    a. This can be done by pressing the wireless icon on printer.
    2. Enter the printer's IP address in a browser.
    3. Select the network tab at the top of the page.
    4. On the left select networking.
    5. Select Network Address (IP)
    6. Select Manual DNS Server
    a. Manual Preferred DNS should read 8.8.8.8
    b. Alternate DNS Server should read. 8.8.4.4
    7. Select apply you might get a warning just select okay.
    And nothing works.
    Any help please??

    Hi Iru67,
    Welcome to the HP Support Forums.  I understand that you are unable to connect to web services, therefore not allowing you to use the scan to email feature of your Photosmart 7520 printer.
    Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP Photosmart 7520 unable to connect to Web Services scanning to email

    P Photosmart 7520 unable to connect to Web Services  -   can't scan to email

    If you get "unable to connect to web services" error message while performing scan to email option, first unplug router and printer for about 1 minute. Plug router up first then printer and then try to enable web services.
    The web services feature will be available in one of the below options:
    1.The Setup ->Wireless ->Web Services menu option
    Or
    2.The Setup ->Web option, or via the ePrint/Web Services icon on the printer front panel display.
    If you still get the same error message again then follow below steps and perform scan option:
    1.Obtain your printer's IP address. This can be done by pressing the wireless icon on printer.
    2.Enter the printer's IP address in a browser.
    3.Select the network tab at the top of the page.
    4.On the left select networking.
    5.Select Network Address (IP).
    6.Select Manual DNS Server.
    a.Manual Preferred DNS should read 8.8.8.8
    b.Alternate DNS Server should read. 8.8.4.4
    7.Select apply you might get a warning just select okay.

  • HP 7520 Photosmart scanning error message: Unable to connect to Web Services

    After many successful efforts in the past, suddenly I cannot scan to email on my HP Photosmart 7520. I have tried several of the solutions posted to no avail. I keep getting the error message "Unable to connect to Web Services. Confirm Iternet access and try again." I'm on Mac OS X. Very frustrating; I would appreciate help.

    Hello skagitsusan,
    Welcome to the HP Support Forums!
    I am not 100% as to the steps you have tried in attempt to resolve the Scan to Email issue on the 7520, but I would like to offer the steps I have given in another Thread.
    Re: Trouble scanning using Photosmart 6520 <---
    The steps will cover your printer, even though they are different Photosmarts.
    Let me know if this works.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP 7520 Unable to connect to web services

    Hi,
    I am following a post here that says what to do when you can't scan to email because you get the "Unable to connect to web services" message.  the post says to enter the printer's IP address in a browser and then click the network tab at the top of the page.  I am not sure what the poster is talking about, I don't see a network tab in my IE browser.
    or if there is another way to fix this issue pls let me know.
    first time poster here.
    thx

    upscope
    Welcome to the HP Community Forum.
    First:
    Reset Web Services in ePrint Printer
    See Section titled:
    Method Two – Set Static IP Printer Connection
    Next:
    In answer to your question:
    This visual shows you the EWS page and the general layout of the EWS Network tab:
    Click the Kudos Thumbs-Up to say Thank You!
    And...Click Accept as Solution when my Answer provides a Fix or Workaround!
    I am pleased to provide assistance on behalf of HP. I do not work for HP. 
    Kind Regards,
    Dragon-Fur

  • HP 7520 Unable to connect to web services while trying to scan

    I have tried the scan doctor and was able to scan from that program but was unabe to scan using buttons on printer for both Windows 8 and MAC OS X. Error message is consistent Unable to connect to web services. I am trying to scan to email on both Windows 8 and IOS X
    It appears to be a common issue. Is there a downloable fix for all of the owners users of your product?
    Thank you

    Hi Kitray,
    I see that you are trying to scan to your Email, but are unable to. Which Email provider are you trying to scan into? I have found great success by follow the steps I have offered here: Re: Trouble scanning using Photosmart 6520
    Don't worry about the printer not being the exact model as yours as the firmware, steps and settings are all the same.
    Please let me know how you make out with those steps.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • I have set up a new email account however it is unable to connect to the smtp server as it seems to be offline - how do i take the smtp server online?

    I have set up a new email account however it is unable to connect to the smtp server as it seems to be offline - how do i take the smtp server online?

    the smtp server is the property of the mail provider and running in their server room
    talk to them
    and make sure the ports required by the mail providers smtp server are not blocked by your firewall or by your router or by your isp

  • HP Photosmart 7525 unable to connect to Web Services

    Pretty much the same issue as everyone else...bought the printer at Costco last year.
    It was working great for a while, printer was connected to the internet, prints perfectly from different devices, scan-to-email, fax, etc...
    But lately, when I try to use the scan-to-email function, I get a "Unable to connect to Web Services".
    I tried several suggested solutions, including changing the DNS, the Semi-Full reset, etc... to no avail.
    PLEASE HELP!

    Hi vincesfo,
    Welcome to the HP Support Forums.  I see that the scan to email feature of your Photosmart 7525 printer is giving you a scan failed message.
    Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP Photosmart 7520 unable to connect to Web Services Options

    I have tried everything with rebooting the printer, placing it back to its factory settings etc. The scan to email app worked for awhile and then it just stopped and sends the error message "unable to connect to web services" everything else is connected and works via the web services and is connected except this. How do I fix this?

    J-L-B 
    Welcome to the HP Community Forum.
    The following might help:
    Reset Web Services in ePrint Printer
    If you have not done so for a while I suggest you might reinstall the Full Feature Software for the printer.
    Install Full Feature Software – Photosmart 7520
    Click the Kudos Thumbs-Up to show you appreciate the help.
    Click Accept as Solution when the Answer provides a Fix or Workaround!
    I am pleased to provide assistance on behalf of HP. I do not work for HP. 
    Kind Regards,
    Dragon-Fur

  • HP Photosmart 7520 unable to connect to web services error

    I've used my HP Photosmart 7520 for years without issue scanning to email.  Now I get "Unable to connect to Web Services" error message.  I've done all the procedures listed in the blog, including changing the manual DNS server configuration and still get the same error.  Help!

    Hi @ajbond77,
    Welcome to the HP Support Forums.  I understand that you are getting a connection error message when attempting to use the scan to email feature of your Photosmart 7520 printer.
    If you have already set a manual IP address and manual DNS servers, then please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Anyone else unable to connect to mail.btinternet.c...

    Anyone else unable to connect to mail.btinternet.com this evening?
    Imap connection in Outlook is working for a change but the pop3 connection in Outlook returns an error trying to connect to mail.btinternet.com.
    Is this related to the switchover does anyone know?

    Since BT have changed their web browser and email log on, I'm experiencing problems. I have a PC, laptop, chrome book and iPad. Both my wife and I have trouble logging in after entering our user names and passwords on all systems. Click on the 'Log into email' button and not a thing happens. Eventually, after closing the browser several times, it will eventually work. Now if I log in via 'Windows Live Mail' it logs in every time. Now would you agree that there must be a problem with BT's new and supposedly better program. Only BT technical desk in Mumbai doesn't seem to agree! They also don't appear to know what their browser  and email log in pages look like!

  • Web Service Error : Unable to connect to the remote server

    Hi,
    I encountered below errors while I run the web service in ERP 2006 system :
    Unable to connect to the remote server,
    No connection could be made because the traget machine actively refused at xxx.xxx.xxx.xxx:443
    Pls kindly advise.
    Thanks.
    Edward Tso

    Hi,
    Do you have proxy server , check property added t.o the java proxyparameter .
    Also check the log , any fire wall restricting the connection.
    Its better, you put error log you get.
    Regards
    Nagaraju

  • We are using the Azure server for our web services. Server is generating an error "Unable to connect to the remote server". What is this error means

    We are using the Azure server for our web services. Server is generating an error "Unable to connect to the remote server". What is this error means  

    Hello,
    Did you means that you use the Windows Azure Virtual Machine DNS name as the server name in the Reporting Server Web Services URL?
    For example:
    Report server:http://uebi.cloudapp.net/reportserver
    Report manager:http://uebi.cloudapp.net/reports
    If you want to connect to Report Manager on the virtual machine from a remote computer, you should create a  virtual machine TCP Endpoint and open the port in the virtual machine’s firewall. By default, the report server listens for HTTP requests
    on port 80.
    Reference:http://msdn.microsoft.com/en-us/library/jj992719.aspx#bkmk_ssrs_connect_2_remote_RM
    Regards,
    Fanny Liu
    Fanny Liu
    TechNet Community Support

Maybe you are looking for