N8 Exchange Server Problems

I've recently got my N8 and have successfully configured the email for my private account (Virgin) but can not get my business exchange setting to work.
I also have an E72 which works well, so I've copied the settings, the problem is you can not set the server name. There is no field to enter it when setting up the exchange settings. It is displayed on the the mailbox settings screen but it can not be changed.
Help please

OK, this is very strange, my home G5 can log into the exchange server over VPN using the Mac mail client, however my powerbook with the exact same settings gets the error that ithe server doesn't recognize my user name or password. The two computers are set up exactly the same...
Is there a file I need to delete when I delete the old exchange account that is somehow corrupt, I have already deteled my keychain and rebuilt it....

Similar Messages

Outlook connection to exchange server problem

We have a new domain and an existing exchange server. The problem is if i log in with a local computer account i can autodiscover and connect in cached mode to exchange no problem. If i then login with a domain user account the same computer (tried on other
workstations) will fail to auto discover, fail to connect to exchange even with manual settings. I cant find anything obvious in Group policy.
The server is setup with the latest 2013 Group policy templates with office 2013 templates
Users not logged in with the new AD server can connect to exchange
Users not logged into the domain can access exchange server
My feeling is its a local setting that is missing or needs to be changed in Group Policy but i am at a loss as to what it could be
I have disabled roaming profiles too and it makes no difference.
Any help would be greatly appreciated.
Steve

Hi,
Sorry for my delay. According to your description, I summarize your issue to the following points:
1. No problem when the user logs in Outlook with a local computer account in Cached mode.
2. Can’t connect to Exchange from an cache mode enabled Outlook 2013 client when using a domain user account on the same computer automatically or manually.
3. Can connect to Exchange from an online mode enabled Outlook 2013 client when using a domain user account on the same computer automatically or manually.
It is right? If I misunderstand, please feel free to point it out. Additionally, I noticed that the server is setup with the latest 2013 Group policy templates with office 2013 templates. Please confirm
if the Outlook cache mode is disabled by OTC or GPO. If there is following registry key applied on the machine:
Software\Microsoft\Office\15.0\Outlook\Cached Mode
Meanwhile, please try to install an Outlook 2013 with a fresh ISO file(Don’t use any template such as OCT template), see if the Cached mode Outlook can connect to Exchange server.
Waiting for your updates.
Regards,
Winnie Liang
TechNet Community Support

Exchange Server problem with Tiger's Mail

I've run into a Mail problem as I'm switching over from 10.3.9 to 10.4.5. I've currently got the two systems running on different partitions on my G4 PowerBook. Everything works fine in 10.3.9. But when using the same settings in 10.4.5 I get the error:
"The server error encountered was: The server "xxxxx-exchange" refused to allow a connection on port 143."
But I'm using port 143 in the Mail app in 10.3.9. What could have changed?
My IT people are of no help, because they want us to use only the web interface and keep all messages on the server. Did anything change between Mail 1.3.11 and Mail 2.0 that would prevent the same setttings from working on the same mail server? I can bounce back to the 10.3.9 partition and mail works fine.
Thanks!

I asked this very thing here and got no answer, but it's good to see that it's not just me. I had Tiger Mail working for a few days. Then our IS dept. did some security updates to the Exchange server and that's when everything died. I get the same error you're getting, and I'm in the same boat as our IS people simply don't understand Macs enough to be of any help.
Anyone out there have any ideas? I've had to resort to installing and using Entourage which works but is a piece of junk. I'd be happy to go back to Mail if it would work.

Mail.app and Exchange Server Problems?

I am an Apple Mail user and my university just switched to an Exchange Server 2003 for student e-mail. The university is only supporting Entourage, but I have configured Mail to work with Exchange without any major problem. This week, I have noticed that I have a problem where Mail.app will say that I have four new e-mails in my Exchange in-box. When I click on my Exchange in-box, no new e-mail appears. After experiencing this problem for about a week, I finally logged onto our Exchange web access site for the university. I discovered that I did indeed have four new e-mails in my in-box, but these e-mails were not showing up in Mail.app. Interestingly, all of the e-mails were undeliverable e-mails that had popped back because I had the wrong address. I am wondering why these e-mails would show up in on web access, but not show up in Mail.app.
I have spoken with our university tech. support numerous times and they have been unable to figure out the problem. It seems this may be a Mail.app isse as opposed to an Exchange problem.
Thanks,
Joe Biedlingmaier

I use Exchange at work and have 5 Macs working with it w/o problems. The trick is to correctly specify SMPT and Outlook Web Access Server.
Do the following:
When you create a new mail account, choose IMAP or Exchange (if it shows on the list)
for Email Address specify your exchange email address
continue
for Incoming Mail Server: use name of the server without any prefixes such as mail. (The example shown under the box is wrong. It took me forever to figure it out)
for username and password use the same one you use when log in into exchange webmail
continue
for outgoing email server use the name of the server, again without smtp.
you may need to use authentification in order to send mail. In that case use the same user and password as when you log into your exchange
I was doing it as I was writing this to make sure it workes. It does.

Anyone else having sudden Mail Outgoing Exchange Server problems?

I have a Microsoft Exchange account for work that I have been accessing on Mail for about 2 yrs w/o any problems until last weekend. Then, suddenly, I can't send emails from that account if I originate the email, but I can send it w/o difficulty if I'm replying to an email from that account!
Also, when I do open a new email on that acct, it opens as an iCloud mail, and I have to select my Exchange server in the dropdown. When I do this, it doesn't add in my Signature for that acct, although it does when I'm replying to an email.
I've made no changes to my account or server settings, nor has our Administrator. My Lion/Mail versions are UTD. When I check the Outgoing server info, I notice it keeps deleting it, and marking the server as Offline.
I can log in as a webmail (owa) acct, and can also log in on my PC--same PW, etc.
VERY strange--have been searching Discussions/Help/Knowledge Base since then and trying everything I can think of (with 22+ yrs Mac experience)--to no avail.
Any thoughts from the Mail Gurus out there?

Same thing. I'm in Mexico City right now and Mail stopped working two days into the trip. I reset all my email accounts in Mail and it still wouldn't work. I had to switch to Entourage to recieve and send emails (worked perfectly). I prefer Mail but I've had this problem before with emails getting hung up. What's going on here?

Security Update 2008-007 and Exchange Server Problem

At work I access an exchange server using Entourage 2004 under Leopard 10.5.5. I just installed the 2008-007 Security Update and now I can no longer connect with the exchange server. Other network services are working, just can't access exchange. Oddly, I am also unable to access the my work mail using Outlook Web Access (OWA) in Safari, but it works in Firefox. Has anyone else run into these problems? Any advice? Thanks.
M. Ward

Hi,
I'm having exactly the same problem at work. We use a Microsoft Exchange Server 2007 here and I can't connect to my folder in the server since yesterday, either on my desktop iMac and on my MacBook. When I click on the server icon I have for a long time in the dock, after sometime waiting I get the message "Connection failed-Maybe the server doesn't exist......". I also tried through the "connect" icon in a Finder window and even changing the server adress to smb://nameoftheserver doesn't work.
I don't have the OWA problem since it works with https:// and not with http://
Hope somebody can help us.
Ansumane

IOS 7 exchange server problems solution with iPhone 5

Hi, after big troubles after IOS 7 update on my iphone 5 to receive and send emails I found my own simple but stupid solution.
In "mail, contact, calender" you click onto your account name and click "mail synchronisation". IMPORTANT: the choice must not
be more than 3 days. If more than 3 days like " 1 month" it won't work anymore.
Very strange. Good luck.
BR
Markookie

..-:) My individual issue refers only to the iphone 5 user , who have of course problems with emails and their exchange server. Mine also worked fine in "unlimited", but only under IOS 6. Since iOS 7 update it was not possible anmyore.

Microsoft Exchange Server Problem

I successfully added our Company email on my I-Pad using the Microsoft Exchange function. My boss has the 3G WI-FI I-Pad and I absolutely cannot get it to work for him. I'm doing exactly the same thing I did for mine, but without success. Could there be a problem with the 3G Wi-Fi model or does anyone have any suggestions? I've tried everything I can find but it keeps giving me the "unable to verify account" message. Any ideas anyone?

For what little it's worth, I have a 3G iPad and had no problems connecting it to our Exchange server, so it's not a blanket problem with the 3G model. I did the setup over a WiFi connection, though, not 3G; if you're attempting to do the setup via a 3G connection, you might try it over WiFi instead.
Also, if your boss's iPad isn't on the latest (3.2.2) version of the iPad iOS, update and then try the setup again. Exchange fixes were part of the last couple of updates, if memory serves.
Regards.
Message was edited by: Dave Sawyer

Mail sync with exchange server problem

I started using Apple last year but have a problem with syncing to my exchange server. My iPhone, iPad and MacBook Air all sync fine but Mail on my iMac will only sync up to 20/08/2013.
The MacBook Air runs 10.9.1 and Mail v7.1 and syncs my exchange and IMAP mail perfectly.
The iMac runs 10.9.1 and Mail v7.1 and syncs my IMAP mail accounts fine but will not sync beyond 20/08/2013. I have tried deleting the account but keep getting messages that this will delete the account from my Macbook as they are linked via icloud. I can disable the account on the iMac but cant see how to delete it then.
There are posts about deleting mail caches but I dont know which files these are.
Can you help please?

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Make sure that you have enabled auto sync under settings > auto sync and under email > menu button > settings > your account > synchronize email.
If the settings is correct, you could try with another email client from Google Play to see if you experience any difference behavior.
What are your thoughts about this forum? Let us know by doing this short survey.

Mail with exchange server problem.

I keep getting a connection failed message asking me to chdeck the settings for my exchange account. I've done this many times and even managed to talk our administrator into checking the settings.
The error message contains the information that the host xxxx server on port 143 failed. This port may be incorrect, but how do I chage it?
I have managed to sync with my exchange account and all messages seem present, just can't send or recieve from mail, via exchange server.
suggestions?????/

I think the problem of intermittent connections to the mail server is that it may be caused by OSX's firewall, so what I did was to go to System preferences>sharing>Firewall, I opted for a New port, I selected "other" and named it Mail and under the TCP port number I input 25 or you may input whatever you use (ssl requires a different number) or you may do several to cover all the accounts and name them mail2, mail3 etc. if you are wondering what UDP is, its the following: is a connectionless protocol that, like TCP, runs on top of IP networks. Unlike TCP/IP, UDP/IP provides very few error recovery services, offering instead a direct way to send and receive datagrams over an IP network. It's used primarily for broadcasting messages over a network, in other words if you are not sure avoid inputing a number here. So far Im trying it out for stability, I have read many articles and the solution may be as simple as this, its easy to try and non permanent, any one trying this solution please post any experiences. Thanks

Mail and Microsoft exchange server problems

My company is moving to Microsoft exchange servers now, and for some reason, Mail cannot work.
There are several settings that are possible to set in Thunderbird, but that are not even options in Mail. These are settings such as "TLS".
Is there any way to make the same settings in mail that are possible in Thunderbird?

Hi Budgie
I can confirm that provided your administrator configures the Exchange server for IMAP (Mail uses IMAP to connect) that yes, Mail can be used effectively with Exchange and messages will remain on the server; though the set up can be misleading.
For me at least, when you get to Outgoing Server Settings, the set-up panel does not allow you to enter an authentication type, and entering my user name and password will get the following response:
The SMTP server “xxxxx.xxxxxxxxxxxxxxxxxxx.com:username” is not responding. Check your network connection and that you entered the correct information in the “Outgoing Mail Server” field. If it still doesn’t respond, the server might be temporarily unavailable.
If you continue, you may not be able to send any mail.
When I click continue, the authentication panel comes up, and by changing authentication to NTLM and entering the Domain name - everything works perfectly!
The only other nuisance is that Mail looks at the Exchange Calendar and Personal Folders/Contacts folders as mail folders, but cannot display the contents in the way Outlook or Entourage does, and I have not found a way of eliminating them from the folder list.
I hope this helps.

SBS 2003 to 2011 Migration - Exchange Server 2010 cannot be installed

Hello,
We have a Small Business Server 2003 server that we are trying to migrate to SBS 2011 using the out of the box migration process. After the install, the SBS console showed a couple installation issues - the big one turned out to be "Exchange Server
2010 cannot be installed".
Here is the end of 'ExchangeSetup.log' showing various error messages:
[11/29/2014 23:00:07.0489] [2] Active Directory session settings for 'Get-ExchangeServer' are: View Entire Forest: 'True', Configuration Domain Controller: 'MB-MAINSERVER04.Contoso.local', Preferred Global Catalog: 'MB-MAINSERVER04.Contoso.local', Preferred Domain Controllers: '{ MB-MAINSERVER04.Contoso.local }'
[11/29/2014 23:00:07.0490] [2] Beginning processing get-exchangeserver -Identity:'MB-MAINSERVER04' -DomainController:'MB-MAINSERVER04.Contoso.local' -ErrorAction:'SilentlyContinue'
[11/29/2014 23:00:07.0506] [2] Searching objects "MB-MAINSERVER04" of type "Server" under the root "$null".
[11/29/2014 23:00:07.0518] [2] Previous operation run on domain controller 'MB-MAINSERVER04.Contoso.local'.
[11/29/2014 23:00:07.0518] [2] Previous operation run on domain controller 'MB-MAINSERVER04.Contoso.local'.
[11/29/2014 23:00:07.0518] [2] Preparing to output objects. The maximum size of the result set is "unlimited".
[11/29/2014 23:00:07.0522] [2] Unexpected Error
[11/29/2014 23:00:07.0522] [2] The operation couldn't be performed because object 'MB-MAINSERVER04' couldn't be found on 'MB-MAINSERVER04.Contoso.local'.
[11/29/2014 23:00:07.0523] [2] Ending processing get-exchangeserver
[11/29/2014 23:00:07.0523] [1] Executing:
if ($server -eq $null)
new-exchangeserver -DomainController $RoleDomainController -Name $RoleNetBIOSName
[11/29/2014 23:00:07.0545] [2] Active Directory session settings for 'New-ExchangeServer' are: View Entire Forest: 'True', Configuration Domain Controller: 'MB-MAINSERVER04.Contoso.local', Preferred Global Catalog: 'MB-MAINSERVER04.Contoso.local', Preferred Domain Controllers: '{ MB-MAINSERVER04.Contoso.local }'
[11/29/2014 23:00:07.0545] [2] Beginning processing new-exchangeserver -DomainController:'MB-MAINSERVER04.Contoso.local' -Name:'MB-MAINSERVER04'
[11/29/2014 23:00:07.0599] [2] [ERROR] Could not find the default Administrative Group 'Exchange Administrative Group (FYDIBOHF23SPDLT)'.
[11/29/2014 23:00:07.0600] [2] Ending processing new-exchangeserver
[11/29/2014 23:00:07.0607] [1] The following 1 error(s) occurred during task execution:
[11/29/2014 23:00:07.0607] [1] 0. ErrorRecord: Could not find the default Administrative Group 'Exchange Administrative Group (FYDIBOHF23SPDLT)'.
[11/29/2014 23:00:07.0607] [1] 0. ErrorRecord: Microsoft.Exchange.Data.Directory.SystemConfiguration.DefaultAdministrativeGroupNotFoundException: Could not find the default Administrative Group 'Exchange Administrative Group (FYDIBOHF23SPDLT)'.
at Microsoft.Exchange.Data.Directory.SystemConfiguration.ADSystemConfigurationSession.GetAdministrativeGroup()
at Microsoft.Exchange.Data.Directory.SystemConfiguration.ADSystemConfigurationSession.GetAdministrativeGroupId()
at Microsoft.Exchange.Management.SystemConfigurationTasks.NewExchangeServer.PrepareDataObject()
at Microsoft.Exchange.Configuration.Tasks.SetTaskBase`1.InternalValidate()
at Microsoft.Exchange.Configuration.Tasks.Task.ProcessRecord()
[11/29/2014 23:00:07.0609] [1] [ERROR] The following error was generated when "$error.Clear();
if ($server -eq $null)
new-exchangeserver -DomainController $RoleDomainController -Name $RoleNetBIOSName
" was run: "Could not find the default Administrative Group 'Exchange Administrative Group (FYDIBOHF23SPDLT)'.".
[11/29/2014 23:00:07.0609] [1] [ERROR] Could not find the default Administrative Group 'Exchange Administrative Group (FYDIBOHF23SPDLT)'.
[11/29/2014 23:00:07.0609] [1] [ERROR-REFERENCE] Id=ProvisionServerComponent___84489810458648f5ac6e47811394a284 Component=EXCHANGE14:\Current\Release\Shared\Datacenter\Setup
[11/29/2014 23:00:07.0610] [1] Setup is stopping now because of one or more critical errors.
[11/29/2014 23:00:07.0610] [1] Finished executing component tasks.
[11/29/2014 23:00:07.0618] [1] Ending processing Install-BridgeheadRole
[11/29/2014 23:00:07.0626] [0] The Exchange Server setup operation didn't complete. More details can be found in ExchangeSetup.log located in the <SystemDrive>:\ExchangeSetupLogs folder.
[11/29/2014 23:00:07.0633] [0] End of Setup
[11/29/2014 23:00:07.0633] [0] **********************************************
[11/29/2014 23:39:03.0429] [0] **********************************************
[11/29/2014 23:39:03.0435] [0] Starting Microsoft Exchange Server 2010 Setup
[11/29/2014 23:39:03.0435] [0] **********************************************
[11/29/2014 23:39:03.0456] [0] Local Time Zone: (UTC-08:00) Pacific Time (US & Canada).
[11/29/2014 23:39:03.0457] [0] Operating System version: Microsoft Windows NT 6.1.7600.0.
[11/29/2014 23:39:03.0469] [0] Setup version: 14.1.438.0.
[11/29/2014 23:39:03.0473] [0] Logged on user: Contoso2K3\Administrator.
[11/29/2014 23:39:06.0763] [0] Command Line Parameter Name='mode', Value='Install'.
[11/29/2014 23:39:06.0776] [0] ExSetupUI was started with the following command: '-mode:install'.
[11/29/2014 23:39:07.0413] [0] Setup is choosing the domain controller to use
[11/29/2014 23:39:07.0730] [0] Setup is choosing a local domain controller...
[11/29/2014 23:39:08.0459] [0] Setup has chosen the local domain controller MB-MAINSERVER04.Contoso.local for initial queries
[11/29/2014 23:39:08.0747] [0] PrepareAD has been run, and has replicated to this domain controller; so setup will use MB-MAINSERVER04.Contoso.local
[11/29/2014 23:39:08.0748] [0] Setup is choosing a global catalog...
[11/29/2014 23:39:08.0758] [0] Setup has chosen the global catalog server MB-MAINSERVER04.Contoso.local.
[11/29/2014 23:39:08.0819] [0] Setup will use the domain controller 'MB-MAINSERVER04.Contoso.local'.
[11/29/2014 23:39:08.0820] [0] Setup will use the global catalog 'MB-MAINSERVER04.Contoso.local'.
[11/29/2014 23:39:08.0823] [0] Exchange configuration container for the organization is 'CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Contoso,DC=local'.
[11/29/2014 23:39:08.0830] [0] Exchange organization container for the organization is 'CN=Contoso2K3,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Contoso,DC=local'.
[11/29/2014 23:39:08.0867] [0] Setup will search for an Exchange Server object for the local machine with name 'MB-MAINSERVER04'.
[11/29/2014 23:39:08.0914] [0] No Exchange Server with identity 'MB-MAINSERVER04' was found.
[11/29/2014 23:39:09.0061] [0] The following roles have been unpacked: BridgeheadRole ClientAccessRole MailboxRole AdminToolsRole
[11/29/2014 23:39:09.0062] [0] The following datacenter roles are unpacked:
[11/29/2014 23:39:09.0064] [0] The following roles are installed: AdminToolsRole
[11/29/2014 23:39:09.0066] [0] The local server has some Exchange files installed.
[11/29/2014 23:39:09.0320] [0] Setup will use the path 'C:\Program Files\Windows Small Business Server\Bin\CMPNENTS\EXCHANGE14_SP1' for installing Exchange.
[11/29/2014 23:39:09.0332] [0] The installation mode is set to: 'Install'.
[11/29/2014 23:39:13.0558] [0] An Exchange organization with name 'Contoso2K3' was found in this forest.
[11/29/2014 23:39:13.0560] [0] Active Directory Initialization status : 'True'.
[11/29/2014 23:39:13.0561] [0] Schema Update Required Status : 'False'.
[11/29/2014 23:39:13.0562] [0] Organization Configuration Update Required Status : 'False'.
[11/29/2014 23:39:13.0563] [0] Domain Configuration Update Required Status : 'False'.
[11/29/2014 23:39:13.0564] [0] The locally installed version is 14.1.218.15.
[11/29/2014 23:39:13.0565] [0] Exchange Installation Directory : 'C:\Program Files\Microsoft\Exchange Server\V14'.
[11/29/2014 23:39:13.0920] [0] Applying default role selection state
[11/29/2014 23:39:13.0961] [0] Setup is determining what organization-level operations to perform.
[11/29/2014 23:39:13.0962] [0] Because the value was specified, setup is setting the argument OrganizationName to the value Contoso2K3.
[11/29/2014 23:39:13.0963] [0] Setup will run from path 'C:\Program Files\Microsoft\Exchange Server\V14\'.
[11/29/2014 23:39:13.0972] [0] InstallModeDataHandler has 0 DataHandlers
[11/29/2014 23:39:13.0972] [0] RootDataHandler has 1 DataHandlers
[11/29/2014 23:39:15.0491] [0] Setup encountered an exception when trying to access the setup state file: Could not find file 'C:\ExchangeSetupLogs\exchangeInstallState.xml'.
[11/29/2014 23:39:26.0117] [0] End of Setup
[11/29/2014 23:39:26.0117] [0] **********************************************
I should add that the source server's AD configuration might not be perfect due to this being the second attempt at a SBS 2011 migration install.
I'd be grateful for any help I can get on this as SBS migration has been plauged with multiple setbacks already. I really need to get this done! ;)
Thanks,
Voon

Thank you Larry and Al for your replies.
I used the 'official' migration
guide plus this page (http://www.techieshelp.com/step-by-step-guide-to-migrating-to-sbs-2011/)
as my migration references. The SBS migration prep tool gave no errors on the source server when I ran it.
I have a full system drive image plus a a system state backup from before migration. Though I am very loathed to rollback the migration and attempt a new one - again. I will do some searching to see if I can resolve the Exchange server problem and continue
the migration/installation. If not, then its a system state restore for me. One of Al's links had a resource for doing a thorough check of AD - which something I'd run if I have to another migration attempt.
I am also really tempted to open up a paid MS support ticket for them to help me fix this problem. :)

Exchange server 2010 backup fails

My exchange server backup keep failing
the exchange server 2010 two node dag
netbackup 7.6
I have contacted Symantec support. They believed it's Exchange server problem as "Vssadin list writers"
show Microsoft Exchange writer Retryable error
Any help?

Hi,
Please try to restart Information Store service for testing.
Also try to refer following blogs:
Troubleshooting Exchange 2007 VSS Backups
http://blogs.technet.com/b/exchange/archive/2008/08/25/3406172.aspx
Exchange and VSS -- My Exchange writer is in a failed retryable state
http://blogs.technet.com/b/timmcmic/archive/2012/03/11/exchange-and-vss-my-exchange-writer-is-in-a-failed-retryable-state.aspx
Thanks
Mavis Huang
TechNet Community Support

All-day events sometimes don't sync from iPod to Mac using Exchange Server

I have an iPod touch (1st or 2nd generation, not sure) which syncs with my MacBook via ActiveExchange and the company's exchange server.
I have been noticing that sometimes when I create all-day events on the iPod they don't show up in my Entourage-calendar. Even if I change their dates on the iPod or change them from all-day to a specific time. Nothing.
I already switched off time zone support or what's it called although all time zones are on the same city.
Any thoughts are highly appreciated. (And no, to be honest I don't think that it's a exchange-server-problem.)
Sigrid

if your music is already installed on your ipod, read the following:
How to Stop the iPod from Autosyncing (and Deleting My Music)
http://discussions.apple.com/thread.jspa?messageID=797429&#797429

Mail on iMac not accessing MS Exchange server but both iPhone and iPad access the same account with no problems.

I have been using an iPhone and iPad to access my work emails via our MS Exchange server for a number of years now with no problems at all. I recently replaced my home PC with an iMac (first Mac I have owned) but cannot get it to communicate with the exchange server. I've checked and re-checked the information on the iMac and my iPad - I even deleted the mail account on the iPad and input the details concurrently with setting up on the iMac - but the Mac will not access the exchange server.
I receive the message "The Exchange server "---------------" rejected the password for user "------" Enter you password again or cancel." I am using the correct password. iPad and iPhone are logging on using that password fine. iMac just ends up repeating this message.
Our IT support at work assure me that there is no reason from their end for it not to work, and reasonably point to it working using the iPhone etc.
I'd be extremely grateful if anyone can provide a solution to this basic, but extremely frustrating, little problem.

iPhone and iPad use a different way of accessing the server.
I don't know the exact details, but we are using Zarafa instead of Exchange and have the same problem:
iPhone and the likes can connect to Zarafas z-push interface, which is some identical interface to the native Exchange interface, while the desktop e-mail application tries to interface with the web front end (via http) of the server.
These are completely different setups and it depends on the actual installation of the server to get this going.
So, you will most likely need different access parameters for the desktop - and the web mail feature has to be enabled on the Exchange server.
In my opinion using the web mail interface is just silly. On the other hand, the native protocol has less features comparedto the web front end, so you are somehow stuck with sins of the past.
Good luck!

N8 Exchange Server Problems

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