N8 froze while charging. How to restart?

Hi Nokia,
I have another annoying adventure with N8.
It was turned off, charging via USB, then the morning alarm worked, i pressed "snooze", device froze with the message "Alarm snoozed for 5 minutes" on the screen.
It does not react on pressing the turn on/off button.
On any other phone I would just take off the battery. On a PDA I would use the little pinhole button to restart. Neither is possible with this "gorgeous" n8. It never freezes, aha.
So now it's morning, i need to go to work, and instead i'm trying to start the freaking phone.
You're losing fans, Nokia. This is the most problematic smartphone i had.
Solved!
Go to Solution.

@Whoever employee is listening from Nokia...
The following usecase produce a phone crash:
you set an alarm
you switch off the phone
you connect the phone to power supply or DC-11 to charge overnight
... (you sleep)
the alarm rings
you snooze the alarm, relying in a further alarm 5 minutes after
at this point the phone crash and you will never get the snoozed alarm...
This happened to me several times, and i also saw the same problem reported by many users on an italian forum... I tried to reproduce the crash without the "sleep" step and it didn't occur; so the issue is not regularly/easily reproducible, but it has to be regarded as a bug - and a very annoying one..
Is this a good forum to report an issue to Nokia or should i post this info somewhere else?
Do you consider this as a known bug?
Thanks

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