N8 not detected while connected via USB

Hi, when i try to connect my phone with nokia suite and get a back up copy, i get a message "please change the usb mode on your device to suite mode", but my phone in the right mode at this time.
I`ve tried to do everything what somebody advises, but nothing help me, i`ve done this operation click
but still can`t connecting my phone with pc.
Please help me! 

Hello,
To fix the problem, try the following solutions:
disconnect the USB cable and connect it again.
If you use a USB hub, try connecting the phone directly to the computer. 
If you use a USB hub with an external power source, make sure that it has been switched on.
Check the USB cable for problems and replace if necessary.
If your phone asks you for the connection mode that you want to use, make sure that you select Nokia Suite on your phone.
Disconnect the cable, restart the computer, and try again. 
Keep in mind that if you remove USB devices without using the Safely Remove Hardware tool in the Windows taskbar, connection problems may appear.
Go to Add/Remove Programs in Control Panel (called Programs and Features in Microsoft Windows 7).
Select Nokia Suite in the list of applications and click Change/Remove.
In the dialog that appears, choose Repair Nokia Suite then check that all the needed files are intact and repair any errors that were found. 
Control Panel > Programs > Programs & features > Nokia Connectivity cable driver, right click and Change/Repair
Try go Control Panel > View Devices > Remove your device profiles and reinstall them.
I hope this helps and you manage to resolve your issue. Please get back to me if your problem persists. 
Cheers,
Marina
Nokia Suite team
Click on the Star Icon below if my advice has helped you!

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