N8+OVI Suite connection problem

Hello all.
I have a problem since I update ovi suite to version 3.0.0.029. I can't connect the phone to ovi. It is always tell me "connect your device to your computer with usb". It's done but ovi don't detect the device . I have try with ovi suite, pc suite, software updater and noone detect the phone.
I read a lot of people with the same problem but noone could fixed it. I try to uninstall all nokia programs and reinstall but the same. I try with other computer and same.
OS in both computers Windows 7
Ovi suite 3.0.0.029
¿Any idea here?
Thanks.
PD: sorry for my english. I'm from spain and i tried to dont use a translator

I have the same problem with my N8. I've tried everything.
Ovi Suite does not recognise my phone, but the computer does (so I can sync with Media Player etc.).
I was hoping that PR 1.1. would fix the problem, but it did not.
Everything worked fine with the old Ovi Suite.
So, this is simply a problem of the NEW Ovi Suite, not the problem of computer or cable or anything like that.
Here are the specs:
Windows Vista
Cable Nokia CA-179
Other specs from Ovi Suite system information:
Nokia Ovi Suite 3.0.0.290
Ovi Player 2.1.10304.0
Nokia Photos 1.6.387.0
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver -ohjain 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Waiting for a solution from anyone...and no, I will not upgrade to Windows 7 or anything like that. I will upgrade to another non-Symbian phone, however, if this can't be fixed.

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N97 - Ovi Suite Connection Problem - Windows 7

Hi all.
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc.
I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite.
I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth.
USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
help!
R

Amazing that so many have responded to this post, and not one has come close to the right answer... I've had the same problem for a while, and at first I thought it was just my old XP notebook - which had more than one problem - or the general poor performance we've come to expect from the N97. I couldn't even sync on Ovi. But with my new Windows 7 notebook in hand, I was all excited to finally update the firmware on my phone - which had been stuck on v12 for a while. Imagine my surprise when I still had the same problems with my brand-new notebook. I started browsing around for more help than this thread, and found that Nokia has released a software update program seperate from Ovi Suite. Just google "Nokia Software Updater for Windows 7" or whatever version of windows you have, download & install. You might need to kill three "Nokia..." processes in the Task Manager to let it run, because it seems Ovi suite has these processes starting up with Windows. (Amazing when they program applications to do that without your permission!) Why on earth would Ovi Suite need to run three processes on my machine anyway, if I haven't even started up the program after reboot? But still, this program wouldn't connect to my N97 via USB. I clicked on the icon in the system tray showing the drivers installing after I plugged it in, and found the culprit: The installation of the driver for "MTP USB Device" failed. Googled that, and found that there are a lot of people having problems with that, from cameras to cellphones to mp3 players. Tried a few suggestions I found, and ended up having to uninstall all my (brand new?) USB controllers (under "Device Manager") and deactivate Windows Media Player from "Windows Features", reboot, then re-activate Windows Media Player - something to do with MTP Devices getting their drivers from Windows Media Player. Not sure if it was one or both of these fixes, but then Nokia Software Updater connected to my N97 with no problem. Installed the software update, and now all is good again. Incidentally, after the software update was complete, a whole bunch of different drivers were installed when I connected the USB... the main one changed from "Nokia ... Parent ..." something to "Nokia... Flashing..." something - and Ovi Suite connects fine now as well! Good luck to everyone who had this problem - it's been fun.

X6 and ovi suite sync problem - usb connection

i recently bought an x6 and set up ovi suite etc which all worked fine! yesterday i updated maps and the x6 operating system using ovi which again seemed to work fine. Now however when i connect phone to my pc the pc comes up problem with hardware installation and ovi suite only occassionally recognises phone - even when it does it will not sync music! help please - wish i hadn't updated anything as it all worked fine before !!!!

I have a similarly frustrating sync problem with my X6. It's my second phone too.
I've had Ovi Suite installed on my computer for about 9 months. I had difficulty getting it to sync with my X6 phone at first but after some troubleshooting I got it working reasonably well.
However over the last few months it doesn't initiate the syncing process after I connect my device. I can open Ovi Suite and click the sync buttons but it doesn't do anything.It doesn't freeze or crash either which is strange considering it is not processing the request.
I've tried everything including reinstalling the software and resetting my phone. This worked once and since went back to it's old tricks.
The only thing that works is removing the X6 device in OVI suite, rebooting the PC and adding the device again. This is real pain in the backside as you can imagine doing this each time I want to sync it.
In contrast the previous version - PC Suite - worked well with my old Nokia phone.
Nokia support have provided some guidance after pushing for a reply but you dont get expert or timely help from them.
Come on, we cant be just a few people having these issues? I reckon lots of x6 owners aren't getting full value from these devices.
It's at the stage where I'd not recommend a Nokia x6 or other Nokia phone to anyone wanting the PC connectivity which is one of the major benefits of a phone these days.
Go on Nokia give us some love!
One frustrated owner counting down the days to my upgrade option.

Outlook Express and Ovi Suite syncing problems

Hi,
I just installed the Ovi Suite for my new N5230 phone.
I tested syncing contacts for the first time from Outlook Express to the phone and my account at Ovi.com via Ovi Suite. All went fine.
However, I undertook a major edit of all my Outlook Express contacts data (thankfully backing it up afterwards on my PC) but when I went to use the sync fucntion in Ovi Suite again I was not given an option of (a) whether to merge or replace or (b) where to start sync from if not a merge. Consequently my phone and Ovi.com contacts lists filled up with duplicates through a botched merge. Where a contact was deleted in Outlook Express no Sync Conflict message appeared to ask me if I wanted to delete the same entry in Ovi.
When I deleted all the contacts in Ovi Suite and tried to sync again my Outlook Express contacts list was deleted! Thankful for the backup before I started this waste of a Sunday afternoon.
So basically, is it the case that if I want to use Ovi Suite and Ovi.com for contacts then I have to use Ovi.com as the master list and not my contacts list in Outlook Express on my PC? If the software simply merges data all the time how the heck am I meant to delete a contact from all three storage areas?
Any advice appreciated.
Bill

Well for anyones information. Syncing with ovi suite.
I have successfully got ovi suite working.
For those with problems this is what I did. I have vista.
1. I uninstalled all programs from nokia.( ovi suite using the online uninstaller. Pc suite using the installed uninstall program.
then i ran pc suite cleaner.
2. using search for nokia then using advanced search for all nokia folders remaining (important to use advanced search or you will miss some of the folders and files. Then deleted them. Some you may have to change the user permissions to delete them. It is important to delete these as they hold data and i think might be one of the conflicts stopping sync working.
3. Delete any remaining files except bookmarks pics etc.
now there should be nothing on the pc.
Then download and run ccleaner. Cleaner and registry.
Reboot pc
Then download ovi suite.
A wizard might pop up but if not start ovi suite and connect your phone. I turned bluetooth off and used usb.
The phone will download settings. You can select pc suite on the sync settings in the phone. not ovi.com.
the program is good and worth the trouble. It saves your messages and contacts as well as syncing contacts and calendar with your required program, also bookmarks can be saved with firefox and explorer in your phone folder in favourites. It creates the folder. To transfer bookmarks from pc to phone ensure they are in this folder.
This took me a lot of reboots and time with a few calls to nokia and i am still waiting for their callback!!!
It also works fine on my xp computer too.

Ovi Suite installation problems = Solved

Hi,
for the benefit of others, I'm bringing back a post of Nov 2008 on PC Suite:
/discussions/board/message?board.id=pcsuite&message.id=30892&query.id=2533341#M30892
I managed to install Ovi Suite 2.0 only by restarting the computer in diagnostic mode as explained in the post. Any other attempt failed with error 2147287035.
What version of Windows is being used? Windows Vista
What Service Pack is installed? SP2
What version of PC Suite is installed? Ovi Suite 2.0.1.35
What is the connection method, cable, bluetooth or IR? Cable
Nokia Ovi Suite 2.0.1.35
PC Connectivity Solution 9.39.0.0
Connectivity Cable Driver 7.1.20.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
Système d'exploitation :
Microsoft Windows Vista Édition 32 bits, Service Pack 2
Langue : Français
Navigateurs Internet détectés :
- Microsoft Internet Explorer 8.0.6001.18828
- Mozilla Firefox 3.0.15 (Navigateur par défaut)
Piles Bluetooth détectées :
- Microsoft (Version : 6.0.6000, Préversion : 16386)

Hi, I speak Bulgarian. Problem is Something's gone wrong I can solve this problem. Please make a comprehensive solution help me my skype: sto1ko_vr4 !!!
Attachments:
Ovi.JPG ‏38 KB
Ovi.JPG ‏38 KB

Ovi suite sync problem...

i cant sync the calendar & note... what should i do?
Attachments:
Capture.JPG ‏22 KB

Hi nkyg79 ,
Could you please follow this step by step process? 1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
If this doesnot resolve your problem could you please provide device info & System Information details ( Help About- Ovi Suite- System Information)
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite Connectivity Prblem with n8

yesterday i bought my new nokia n8 everything works fine, but when i try to connect my nokia n8 to my pc it wont install the drivers using ovi pc suite it just show the portable device in my computer i check my mobile usb settings it by default ovi suite can any one now where is the problem i am using window 7
Attachments:
error.jpg ‏192 KB
error1.jpg ‏95 KB

Where the H... is Nokia!!!
Yesterday I was very close to smash the phone against the wall. I applied all the solutions from the different posts and still not solved. (Ovi-suite related)
Obviously this phone was not ready to go to market. !!!!
My list of additional issues:
overheating: happened yesterday: despite no application being opened, the phone started heating. The battery was done in 15 min.
Black screen or phone freeze: somehow the resources management is poor. The lag goes sometime over 10 sec between actions resulting by a black screen or the phone is blocked.
Twice a the nokia repair center in Dubai, but still no solution.
Put my old E65 in repair and going back to basic.
Disapointed I am.

N96 & PC Suite & Ovi Suite connectivity - USB

Hi
Forgive me if this has already been covered. I've searched the forums and have not found a definitive answer.
Win XP Pro SP 3
Micro USB cable supplied with N96, standard USB cable for N95
N96 Type RM-247
Software version 20.050
N95 (01.01) RM-159
V 31.0.017
PC Suite 7.1.26.1
Ovi suite
I have an N95 and two N96's. Both N96's have been updated to the above software using PC Suite. After the update, neither N96 is recognised by PC suite. N95 is happily recognised. I've installed Ovi in desperation and it opens knowing that I have an N95 but will not connect to either N95 or N96
The N96's connect as unknown USB devices. In Device Manager I have 5 USB 2.0 devices with Yellow question marks.
I have uninstalled and reinstalled PC suite 5x. I have also uninstalled the cable drivers and PC Connectivity.
Also, connecting the N96 to the USB cable will sometimes result in BSOD - a driver conflict. Has anyone any ideas how I can get the N96's recognised? The software update seems to have caused the problem.
Thanks

I uninstalled again last night, used CC Cleaner to clear all traces, checked DM - only the N95 is listed and then reinstalled PC S 7. The instant I connected an N96 to the USB cable, I got a BSOD and a driver error notification. Went to bed after that......

N8 ovi suite connection not working and unable to ...

Hi guys, i bought a brand new n8 today with vodafone australia, and being naturally very excited about it i tried to download some apps from the ovi store. i was prompted to download the ovi store installer, which i accepted, but when it came to installing it onto my phone i was displayed"file corrupted". i went on to ovi suite to try and install it from my pc (vista) and i was unable to update my support software, and then my phone was unable to connect to the ovi suite.
Can someone please help me! this is literally a brand new phone and i have performed no resets, soft or hard, on it.
Thanks, fletcher

The splitter coax F-connector may have been installed with a small connector wrench. Just use a small 11mm or 7/16 in. wrench, or pliers and loosen the connector about 1/2 turn. Then you can disconnect it with your fingers. Make sure the cable itself is straight and not putting pressure on the connector.

Ovi suite connection to OVI-Store

was so happy when I saw that OVI suite is showing features from my home store (Germany) even I in China at the moment.
But the positive surprise had an sudden end when I tried to select and install something.
It is sending the link to my phone in China....yes it really does.... but when I want to install it then the old problem pops up. It says......this app is not available in your country.
I brought up this point in other forums already, but NOKIA does not have any plan to change this.
I can only say OVI-store is useless for me and many many other foreigners here, if they cannot access the store of the country where they belong to.
None of them wants to install all the Chinese scrap on their phones.
This also means all travelers and business people cannot access the ovi-store, when they are not in their home country. Nokia seems to be too rich, they obviously don't need this business.
My wife already switched to Android, she can access her home store. As I am a blind long term NOKIA addicted user I suffer and write this post hoping that NOKIA will change one day.

Hi, please try this with Nokia Ovi Suite 3.0.0.284. You can use Nokia Ovi Suite's own software updates (Tools -> Check for updates) or via direct download and install from www.ovi.com/suite

Ovi suite connection error : Status: 64 The specif...

Hi
We are behind ISA 2006 proxy and have a custom rule which allows all the traffic towards *.nokia.com and *.ovi.com for all users (anonymous)
However from last few days we are experiencing a peculiar issue as show with the log below
Failed Connection Attempt ISA 1/30/2011 8:34:09 AM
Log type: Web Proxy (Forward)
Status: 64 The specified network name is no longer available.
Rule: Nokia Avast Server Access
Source: Internal (192.168.10.10)
Destination: External (www.dsut.online.nokia.com 147.243.3.195:443)
Request: www.dsut.online.nokia.com:443
Filter information: Req ID: 1742ecde; Compression: client=No, server=No, compress rate=0% decompress rate=0%
Protocol: SSL-tunnel
User: anonymous
This error could be reproduced without a firewall channeled communication as well. Is there any known issues with dust.online.nokia.com?
Regards,

Hi Azii,
Sorry, but I'm not sure what the actual issue is. Do you mean that you're not able to sign into Ovi with Ovi Suite or not able to sync or maybe something else? Maybe you could attach a screenshot about the actual error message?
-ThreeOs

Ovi Suite Synch Problem - Outlook Calendar and Not...

No problem with Synch ie contacts etc. However Ovi refuses to synch my calendar and notes. The message is to reinstall Outlook of Fix Synch - I have done both but nothing to it, Ovi will not Synch Calendar and Notes... What can I do ? Obviously synching my calendar is paramount if the phone is to be of any use to me. I have an E7.

Are you using latest nokia ovisuite i.e 3.1.0.91?
If not please download and install latest version from here and try.
http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi suite connection to E72

Hi,
I just got my E72, installed Ovi suite and then plugged in the USB cable. It keep saying "pls wait while USB drivers are installing..", but it says same for more than 20 mins. I tried disconnecting, connecting cable again, same outcome. Selected PC suite from phone also. I thought it already installed drivers when installing Ovi suite.
pls help !

Hi, please try this with Nokia Ovi Suite 3.0.0.284. You can use Nokia Ovi Suite's own software updates (Tools -> Check for updates) or via direct download and install from www.ovi.com/suite

Ovi Suite install problems..

Hey ATN NOKIA CODERS! All I am trying to do is browse my backed up .nbu files but its getting silly, I shoot video clips on latest firmware and boy the camera startup is much faster I voice record wavs on my N95 and I have just tried NOKI a nice free to try app for doing just this, but no thumbnail pics of the videos and cant drag them onto say Media Player Classic or Double click to run the chosen video or wav file soo!
I have just downloaded the longwinded and large install called Ovi Suite, Microsoft Windows Media Center Failed to load error with server timeout.. great start! not! everything else installed except for oh Ovi Suite! so after its done installing Nokia Music and Photo Gallery (which wasnt as painful as installing microsofts Photo Gallery!) I hit the Synch button and crossed my fingers but when it got upto 33 images out of 197 and it died trying to transfer the videos as they showed no Preview thumbnails just blank ones and it crashed haha. in fairness I need to reboot. but I tried to run the Ovi install again to have a go at re-trying the missing errored timed out apps, but it did not show the Windows Media update or the Ovi Guide Install that failed to install, going into C:\windows\programfiles\Nokia folder I am able to sart Nokia Photo Gallery and Music and tried to goto Nokia Music site as i make music and want to submit my own tracks to sell but even that errored with server errors. try again later. will report more later, happy new year!
N95-1 (8GB-MicroSD),LCG-Audio,Fring,Nimbuzz,Skype,Youtube,iPlayer,Garmin4-GPS.Googlemaps,SkyFire,ZoneTag,Gravity, Sennheiser CX-400-IIs,500-IIs,TR-120 Wireless,HD215'S.AudioTechnica ATX-M50's.BT B-Tube BT Speaker.

PC Advent 4211 (msi wind clone)
XP service pack 3
Intel Atom N270
2GB DDR RAM
Media Player Classic - K-lite Mega Codec Pack
"mistakes i've made a few... " err above post further down the page I call Ovi Suite "Ovi Guide" sorry easily done with my dislexia and bad spalling.
Ok Ovi Suites "Photo Gallery" is a pile of over inflated nonsense!!146MBs!?? I gave it a fair go and i have maxed out my ram so when I say starting Photo Gallery was slow and very painful it was very slow and very painful. The Green Ovi flash screen did not disapear for about 3 minutes. I have less than 100 pics and about 10 videos so nothing scary to deal with. Dosnt work half as well as Nokia Video Manager in PC Suite 7.1 so credit is due to Video Manager. Nokia Photo Gallery has been Uninstalled. and Nokia Music for the same reasons, it crashed trying to link to its music shop, not good. it's only at 1.1 so theres time and room for improvement so I will keep an eye on it. I now use freeware "Irfan View" free app off www.filehippo.com 1.48mbs! not 146MBs. With Irfan View installed it simply does a great job of displaying picks and videos in a thumbnail style that is very customisable so I can have black frames with black backgrounds. Videos can be dragged into Media Player Classic. Perfect simple and small in size and well coded, starts instantly. PC Suite 7.1 is great for browsing vides but NOT from .nbu's if it could it would be perfect. It's the best all rounder from Nokia yet and theres always "Noki" for browsing .nbu files.
N95-1 (8GB-MicroSD),LCG-Audio,Fring,Nimbuzz,Skype,Youtube,iPlayer,Garmin4-GPS.Googlemaps,SkyFire,ZoneTag,Gravity, Sennheiser CX-400-IIs,500-IIs,TR-120 Wireless,HD215'S.AudioTechnica ATX-M50's.BT B-Tube BT Speaker.

Nokia n95 8gb pc suite connection problem

hi,
i just bought a nokia 95 8gb and i tried connecting it to my pc via usb cable dke-2 .. my phone recognizes a connection .. i select pc suite .. but my pc doesn't .. when i connect the phone it plays a sort of a beep .. it does at every usb connection .. can anyone help me out ?
V 11.0.026
01-11-07
RM-320
Nokia N95 (83.01)

This is a very common problem it seems, from Googling around for different help solutions. In fact, I'm here because of the same issue. WHich is why I find it slightly annoying that no one from Nokia can be bothered to post a definative solution in an FAQ or something, or maybe just post here to point people in the right direction.
Despite all the attention being garnered by Android and Apple, Nokia is STILL the worlds largest manufacturer of mobile phones, and N95 8GB/N96/N97 users are probably still your loyal base of 'power' users. I for one have a smartphone because my contract was due for renewal, but still use the normally trusty N95/8 (now looking a little weatherbeaten!). Now, if you're going to convince us to try the N8 on our next contracts, it would be nice to see a few more updates and responses to ovi problems. Can we still 'downgrade' to PC suite? Perhaps I'll go and have a look.

N8+OVI Suite connection problem

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