N8 - touch-screen still active during phone calls,...

I've made a few calls with my N8, and I'm finding that the touch-screen is still active when I hold the phone to my ear. I've accidentally hung up on people, or have inadvertently activated other apps. Is this something I can fix in tools?
The sound during calls is also very low (even at maximum volume), which compounds the above problem even more, as I push the phone closer to my ear.
If nothing else, the N8 should be able to function perfectly as a phone, and this is really frustrating - I never had this problem with other phones.
Also, on the 2nd use of the photo edit program, it took a long time to save the photo, and then the phone froze. Is anyone else having problems with this?

I too fact these problems i.e touch-screen still active during phone calls leading to unintended "hold" on the calls or screens navigating else where. Yes, the side lock bar helps, but then it is not very handy way for a costly model to be designed. Even the older cheaper nokia touch screen model did not have this problem. Let NOKIA people respond to it.
Yes, the sound is too low even at the maximum. Nokia support centre plead helpless.
I think we all made a big mistake in investing in this costly handset.

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