N8 Update. A message from Stephen Elop

Question

The following is a message from Mr S Elop in response to an Email that I sent to him:
Dear Stephen,
Not happy with yesterdays announcement that Nokia is joining forces with Microsoft. I have been a loyal customer of Nokia since 1995 and feel that the symbian operating system is the best. I certainly will not buy a Nokia device running Windows phone 7. I have been using windows mobile devices since 1997 and apart from the fact that they are unreliable Microsoft abandons the devices support wise after a short period of time.
Also another complaint. I cannot get the latest update to my Nokia N8 which was announced this week (release 1.1). So it looks to me that Nokia have also abandoned support to the N8.
Shame on you Mr Elop. Nokia has just lost me as a customer. Instead of going with Microsoft, your company (Nokia) should have concentrated improving the best mobile phone platform that there is.
Shame, shame, shame.
Hopefully the Nokia board will soon see the error of your ways and your head will soon be on the chopping block.
And his reply
Thanks for the note.
The update for the N8 should be available soon.
As for Windows Mobile, that older operating system was abandoned by Microsoft.  They started from scratch with the new Windows Phone operating system, and it is on that basis that we are moving forward. I hope we can prove that our expertise with mobile devices can deliver to you a great experience in the future.
Regards,
Stephen
Comments welcome. 

Answer 1

Hi Stephen
I believe that you did what you needed to do. Hope all the good for you and Nokia with that decision.
But, please do understand that Symbian is what was bringing Nokia to it's position, and is quite good today (even if the development has been sometimes unbelievable slow). It's a really a pity that more people don't know it well enough to find it's beauty. Much more customizable than commonly understood. Much more capable to satisfy different users than commonly understood. But, there still are a couple, a couple of xmillions actually. So it is still worth to maintain and keep the needed resources for serious development efforts. If Nokia cares their lojal customers, and wants successfully make the transition. So from my understanding, Nokia needs Symbian anyway for years. WP7 will not take Symbian's position in one night. And perhaps not taking it's position ion developing countries even in two nights. 
And, I was actually quite surprised about your public (you knew your letter to leak) words about Symbian and the work done so far. Sounded like you would want to shut down Symbian as quickly as possible. As a CEO you need to understand that your words already violated seriously the business of Symbian devices, violation easily counted in hundreds of millions of Euros. I can't really understand this part of the behavior. But, if Symbian really is useless, please sell it to someone by 1 Euro. Perhaps there is still someone who want to make money with it. Wants to differentiate, and serve the number of users, decreasing, but anyway.