N8: Vodafone UK 360 Update Unremovable App - Remov...

I'm writing this mainly for the UK vodafone forum. but it might be useful to one or two people here.
Background:
Those of you who routinely delete the operator tat installed on your phone will have noticed that the app Vodafone 360 Update can not be removed. the uninstaller fails and displays a blank message.
I'm concerned about this app because it has the ability to launch itself, install other applications, access all your data, access the cameras etc. once an app has the power to change it's own code and without any interaction it's basically a rootkit.
additionally the app comes with terms and conditions, they are viewable within the application. But since the application comes pre-installed, runs itself and you can't uninstall it you don't have chance to review the terms. They are meaningless at the same time as important.
I've been after removing the app for a while, I'd not seen it launch itself until last night when i was driving and using it as sat nav. App has to go. so instead of doing what i usually do in bed i played with my phone.
What you need:
You need a decent file browser, one that allows access above that of the phone's browser. I used Y-Browser. A self signed version is available free from the developer's site:
http://www.drjukka.com/YBrowser.html
I'm sure X-Plore would work aswell, or any of the many other file browsers, just NOT the one built into the phone.
Method:
the method is simple once you know the working directory of the app.
1 - use your 3rd party file browser to navigate to c:\system\data\ see the directory 'hugocl' delete or rename this.
2 - the app should now uninstall normally settings - application manager - installed applications - Vodafone 360 update, long press and uninstall.
What i did:
I obviously didn't know the method when i started. so after i removed the working directory i ran 360 update. it started to repair itself over the ubiquitous WAP connection. when i realised this i killed the process with Y-Tasks. i then uninstalled it in the normal way.
flagpole
There's no dignity in begging for kudos. Do it for the karma.

it's just nonesense isn't it. if vodafone spent the money they spend on messing up your phone on doing what they were supposed to do they'd have a lovely network.
it takes up 6meg of relatively premium c: drive spave too.
I won't ever buy anything from them whilst they keep installing tat on my phone. it's like people who put fliers under the wipers on my car. flier goes in the bin and the company goes on the list.
There's no dignity in begging for kudos. Do it for the karma.

Similar Messages

  • How do I remove a second iTunes account that pops up when update an app on my iOS device?

    I used a second iTunes account a while back to buy apps. Now whenever I update my phone, it would ask for both accounts. I removed all the apps I bought from my 2nd account already and it would still ask for the 2nd account's password whenever I update apps on my phone. Im afraid that if i put the password on the 2nd account also that it might download/update the app using that and that I will be double billed. how do I stop this from happening? I don't mind not using the second Account at all anymore as I don't really have a lot of apps connected to it.

    The apps were purchased with that iTunes account.
    If you select an app, then right click - get info, it will show which account it was purchased with.

  • How do I remove a secondary apple id from my Mac? I am being prompted for a apple id password for a former user; I do not have the information.  Prevents updates from App Store.

    How do I remove a secondary Apple ID that is not in use from my MacBook pro? The ID does not belong to me and when I attempt to download updates from App Store with my Apple ID, I am prompted for the password of the secondary Apple ID.

    Is this a second hand Mac? If so, you need to erase the Mac and install the version of OS X that shipped installed on the Mac from the factory. Then you set the Mac up as new with your Apple ID.
    User Linc Davis explains how a new owner can prepare a 2nd hand Mac for their own use.
    https://discussions.apple.com/message/25468326

  • HT204053 I have 2 apple ID's.One does not exist anymore. How can I remove the one ID. Under my ibooks I cannot purchase any books or update specific Apps because it recognizes our old ID. How can I remove that particular ID?

    I have 2 apple ID's on my IPAD. One is no longer in use. I tried to remove the one email address and it is still shows up for example when I want to purchase a book in Ibooks it is showing the old apple ID and I do not have the password. How can I eliminate the old Apple ID?
    Please advise.
    Thank you

    To change the Apple ID for purchasing, go to Settings>iTunes & App Stores, tap the ID, sign out, then sign back in with the ID you want to use.  (You will still be prompted for the password for the old ID when updating any apps purchased with the ID.)
    To change the ID for FaceTime, do the same thing in Settings>FaceTime.  For iMessage, do the same thing in Settings>Messages>Send & Receive.

  • How do I remove twitter updates from app store?

    How do I remove twitter updates from app store seeing as I don't have a twitter account?

    Perhaps you could try this to resolve your issue: https://discussions.apple.com/message/21973765#21973765

  • How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    You've logged into your account and viewed your purchase history and there aren't any error messages shown (e.g. 'problem with a previous purchase'), and you haven't got any purchases due (e.g. pre-orders and/or subscriptions) : Why can’t I select None when I edit my Apple ID payment information ?

  • I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine, any help removing this?

    I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    In the Finder, press command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
    Other...
    A sheet will drop down. In that sheet, select
    Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    Quit and relaunch the App Store. Test.

  • HT1937 I wanted to know how i can remove my account information off my iphone, because i keep trying to update my apps and it asks me to fix my billing information seeing as my card is now empty at the moment, it acts as if my updates cost money.

    I wanted to know how i can remove my account information off my iphone, because i keep trying to update my apps and it asks me to fix my billing information seeing as my card is now empty at the moment, it acts as if my updates cost money.

    Hi Broken Smoke,
    Welcome to Apple Support Communities.
    You can change the iTunes Store information associated with your Apple ID, and select None as your payment option. See the steps in this article for help:
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918
    Changing your account information using an iOS device:
    Tap Settings on the Home screen.
    Tap iTunes & App Stores.
    Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
    Tap View Apple ID.
    Enter your Apple ID password.
    To update your name, billing address, or payment information, follow these instructions:
    In the Edit section, tap Payment Information.
    Update the information that you want to change.
    Tap the Done button when finished.
    Have a great day,
    Jeremy

  • I'm on Vacation with no access to my Mac.  But had tried Sync. My software update is iOS 6.0.1. I've tried another WiFi network.  I read your comment of deleting Apps for stuck update. So removed all Apps! Can't even install Free Apps. Now using my Kindle

    I'm on Vacation with no access to my Mac.  But had tried Sync. My software update is iOS 6.0.1. I've tried another WiFi network.  I read your comment of deleting Apps for stuck update. So removed all Apps! Can't even install Free Apps. Now using my Kindle

    Purplehiddledog wrote:
    I do backup with iCloud.  I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud. 
    I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
    I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever.  Is that right?
    In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
    If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

  • App updates are not removed after installing in update screen of iPhone and iPad

    Whenever there is an update for an app, the same is displayed in the update screen of the App Store in both iPhone and iPad. After downloading and installing the patch, the app is not removed from the update screen. In earlier iOS versions, the same gets removed and only the pending apps for update remain.
    Questions:
    Is this a bug?
    Will this not increase the update screen list of patch updates over time?
    Why are the updated patches not removed from the update screen?

    This is not a bug.
    The updated apps will start disappearing after about two weeks (on a first in first out basis)

  • If I am updating an app do I need to remove the old one first?

    IIf I am updating an app on my IPad, do I need to remove the old one first eg books or Linkedin?

    NO, the update is applied to the existing app. No need to delete the old one.

  • HT201210 Hi, the App Store icon has been removed from my iPad even after synching and updating. Any suggestions on how to get it back to be able to update / purchase apps?

    Hi, the App Store icon has been removed from my iPad even after synching and updating. Any suggestions on how to get it back to be able to update / purchase apps?

    If you do not have, or remember, the passcode for Restrictions, the only option available to you is to reset the device to factory settings via itunes.

  • Removing updated apps from updates in App Store

    So I updated to iOS7, and everything went well. I went in and updated my apps by clicking in the App Store app, and they all updated fine. Now, those same apps are still showing in the Updates section, but instead of saying "Update" they say "Open". I realize they have updated, but is there a way to remove them from showing in the updates section after they have actually updated?
    Also, is there a way to hide purchased apps that have been deleted from my iPhone from showing in my purchased section?

    Apps that you have purchased will always remain in the purchased app area. This allows you to download them again at no charge should you want to. You cannot delete items from the previously purchased tab.
    I think Apps that have updated will disappear the next day. Most of us have turned on auto app updates. Having the app remain in the update pane lets us know which apps got an update.

  • Can't update, sync, or remove apps.

    While I was updating Tic Tac Toe free, my iPod lost power. Since then, none of the apps, except the ones that I downloaded after Tic Tac Toe free will update. In addition, I can't remove them from my iPod touch.
    I tried to sync after deselecting "sync applications," but none of them were removed. I also tried deleting the apps from my library, but still, the apps were not removed from my iPod. In fact, the apps were copied from the iPod to my iTunes Library.
    The message I get when trying to update the apps straight from the iPod is "Unable to Download application. [app name] will be available for download when you log in to the iTunes Store on your computer."

    If no one knows how to solve this, then can anyone point me to someone who can? This is starting to become a big problem, as more and more apps are updating. I think i might just do a full restore.

  • I'm running 10.10. How do I remove OS X Yosemite Beta 4 as an update in App Store?

    I'm running 10.10. How do I remove OS X Yosemite Beta 4 as an update in App Store?
    ++++++
    I ran a few versions of the Yosemite Beta, but once it went public, I upgraded to the latest public version, and have continued to do so.
    I'm currently running OS X 10.10 (re-confirmed by just checking About This Mac), but my App Store keeps showing me Yosemite Beta 4 as an available OX update for me to install?
    How do I get this removed from my App Store upgrade tab?
    -Rick

    Hi Rick,
    When you resign from the Beta program, give it some time for the system to update. I am sure, that if you check again a day later you would have been removed.
    Have you removed the Feedback assistant?
    Have fun with the Mac
    Leo

Maybe you are looking for