N8 won't go to landscape mode

Hey everybody,
I've had the N8 for a month now and I'm loving it.  The main reason I got the phone was because of the picture and video quality and it's ability to become my all-in-one device.
I've ran into a problem now that I need help with.  My phone won't rotate into landscape mode.  This is a problem because now I can't type texts and messages in qwerty form and using the portrait keyboard is a pain in the butt.  Has anybody else experienced this?  Is it a hardware or software problem?  I've already searched throughout the internet and have tried the following solutions but they didn't work:
Change the sensor settings on the phone and ensured the auto-rotate display was activated
Removed any apps that i downloaded since the problem occured
Restarted my phone several times to see if that worked
Did a soft reset on the phone and chose to delete and restore the phone to factory settings.
test out the accelerometer by downloading the level app (app did not run for some reason)
None of these solutions worked for me.  I haven't done a hard reset because I've read that Ovi Maps will not show up on the phone.  I have a feeling it's a problem with the phone's accelerometer.  I am tempted to call Nokia support but I'd rather fix this problem at home if it's a simple solution.
Thanks

One final thing you can try is a factory reset of the phone.
If you dont already have it, download and install Nokia Ovi Suite
Connect phone to computer and do a backup of its contents through Tools -> Backup
Disconnect phone from computer
Choose Call -> dial *#7370#
Phone asks if you want to restore phone to factory settings, answer yes
Phone restarts.
Try the landscape mode again.
If it still doesnt work, seems the sensors dosnt work properly and phone needs service.

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