N80 warranty

My N80 has the white screen of death, which i'm sure is down too a faulty ribbon cable. Seen as though I've only had the phone for just over a year I took it too a nokia service centre, who told me it was out of warranty. I'm sure I read some where that the warranty on the N80 was for 2 years, can anybody verify this? Then they told me that the phone wasn't economically viable too repair, which surely should be my decision. Think I will put off buying a N95 for now until all the problems have been solved.

In the UK, the warranty is 2 years so no N80 should be out of warranty yet.
As for it being uneconomical to repair, that's quite possible: I had a similar problem with a motorola startac years ago and motorola quoted about £20 less than the price of a new phone to repair it.
If you're in the UK - or anywhere else where there's a 2 year warranty - that shouldn't be your problem though .. well, not unless they come up with some reason it's your fault.
As the previous post suggested, I'd try a different Service Center or contact Nokia support direct (there's a link top right of this page).

Similar Messages

  • N80-best place to repair faulty keys?

    My week old N80 has developed a serious fault with the 'menu' and 'right' 'down' navigation keys no longer working. It seems like I have two options.
    1)Take it to my local service centre, probably a branch of the carphonewarehouse, none of whom answer the phone when I call and will probably be unable to fix the problem on site anyway.
    2)Send it straight to the Nokia repair centre in the post, even though there seems to be no indication of the length of time they'd hold my (only) mobile phone with.
    If anyone has any previous experience getting a fault fixed and can suggest which option to go with that'd be really helpful.
    Thanks

    10-Sep-2006
    12:33 AM
    thatfreep wrote:
    the phone was a gift and cannot be returned easily
    That should be an issue. Is it on contract or SIM free? If contract, get the account holder (if not you) to contact the network and get a replacement. You warranty is with them in this instance to replace.
    If SIM free, take to a service centre, and they'll sort it.
    Orange Handsets : Nokia 51 > NK702 (6130) > 6210 > 6310i (silver)> 7210i > 6230 > 6230i (silver) > N80 (silver) > N95-1
    T-Mobile: N96

  • N80 - Composing SMS

    Does anyone have a fix for the following bug, or had any contact with Nokia in regards to it.
    I have a Nokia N80 on Three. Had 2 handsets already and my 2nd handset has already had the firmware upgraded (this was done less than a week ago) and a fault with the phone losing the connection with memory card fixed (this hasn't been completely fixed but better than it was before it was sent away for repair).
    When I compose an SMS, sometimes when write a long SMS the text starts dissapearing off the left hand side of the page. It's like the phone doesn't recognise the margins. This happens every 2 or 3 texts usually closing the sms down and starting again from the drafts folder works.
    Any help or advice would be greatly appreciated.
    Firmware version
    V 3.0618.0.2
    23-05-2006
    RM-92
    Nokia N80 (45.02)

    wow this is a new one!!!!!!!!!!
    ok this is my personal advice to you guys....
    1.get the phone unlocked- ive found that unlocked phones seem to work better than network locked phones...my n80 is unlocked and half of the problems on this site i have never experienced and the ones i did was only once or twice(bluetooth connection & wifi or lack thereof...) only other problem that remains in that my catalogs wont load....(any advice??)
    2. get your phone flashed...this is an operation that DOES NOT UPGRADE your firmware but stabilizes it....but it comes with a huge risk....which is that nokia will not flash your phone thus by doing so you will void the warranty....(decisions decisions)
    my phone was bought unlocked so ive never encountered these problems.....
    oh and do it in the order i told you unlock then flash...
    but please reply to me and let me know what youve done and if the problem has been solved.....

  • N80 bluetooth disconnecting issue

    I am unable to use my bluetooth gps with N80. It disconnects the bt connection about once in 5 minutes.
    I've read some forums and it seems that others are also experiencing similar bug in N80 (bt headsets and gps's)
    My firmware is 3.0617.0.6
    I'm using Navicore software and disconnecting happens both with location api and direct bluetooth connections. This (using location api) makes me believe, it is operating system issue and not Navicore.
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    Hi there, I had problems with the bluetooth too. I have the same firmware as you and was having problems with a headset. I took it to Phoneland and although there is no new firmware at the moment there is a service upgrade (Bluetoothe, Wi-Fi etc)which fixed the problem with the headset. Maybe you need to get yours done too. Just tell them your having trouble with bluetooth and they will have a look. It's free too as long as it's still under warranty. Hope this helps.
    Is that an N95 in your pocket or are you just pleased to see me?!?
    Life's too important to take seriously.
    Nokias I've owned 3210, 3310, 6100, 7650, 6600, 6680, 6630, N80, N95
    I'm a 26 year old boy BTW

  • N80/N73 Memory Card help

    Can anyone pls tell me, the maximum size of memory card N80/N73 can take. Cheers

    Hi joccy
    For N80 maximum size is 2GB, whereas newer Nokia such as N95 will take 4GB
    Sandisk are confident enough to offer 5 year warranty on their products
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • N80 backlight and new firmware - please advise

    Hi,
    I just got an N80 and I'm really happy with it except for the backlight which seems to come on randomly. I put this down to the light sensor and tried adjusting to maximum as suggested by Nokia FAQ, but that didn't help and I assumed it was normal behaviour.
    I took the N80 to a Nokia service centre to upgrade the firmware and they said the backlight should always come on when the slider is opened and when any key is pressed, regardless of the light sensor settings. Can anyone pleese confirm this as mine doesn't do that.
    Also, they didn't upgrade my firmware bcos the product code was vodafone and although the phone is genuinely sim-unlocked from Nokia, they can only upgrade with the Vodafone firmware otherwise the upgrade would invalidate my warranty. I don't understand why that should be the case if the phone is not sim-locked. How long before the vodafone firmware will be released?
    Thanks.

    25-Aug-2006
    10:48 AM
    dijimon wrote:
    Well, they scanned it on the warranty system and it comes up okay for warranty (there's a line with Sim-Lock: N). What they said was it's a batch of phones allocated to vodafone. I still don't see why I can't upgrade the firmware and retain the warranty.Message Edited by dijimon on 25-Aug-2006
    10:49 AM
    there is nothing stopping you getting the phone updated under warranty. As long as the phone is within its warranty period, a Nokia Engineer will be able to update it for you.
    However, this will only be done under warranty if there is a problem with your phone.
    If you would just like to get it updated just for the sake of having the latest firmware, then the Engineers may charge you for this.
    By getting your phone updated you will get the latest firmware available for Vodafone in your country.
    Cheers
    Karim

  • N80 so so slow !

    my n80 takes 90 seconds to send atext message and during this sending time the whole phone freezes and no buttons or functions work . is this normal ? please help

    19-Aug-2006
    09:12 AM
    dazmorland wrote:
    Hi, thanks for your reply!
    I phoned vodafone up the other day and asked if they could replace it for me, as I was getting no resolve on this matter. The said Yes but it wouldnt be a new one?????
    When I managed to pick my jaw up from the floor I asked why? (After all, arent there 12 month warranty's on new phones)
    The woman then said they use old internals from other phones with new facias!!! Excuse me???
    I think that is disgusting after sales services, and I wonder whether Vodafone have enforced this or Nokia themselves!!
    Imagine if fords adopted this style of service with there cars! Yes, it wouldnt happen!!
    AND......the woman also said that she couldnt guarantee that the phone would have the updated firmware installed (which is the reason why I want my phone replacing in the first place)
    Im sorry, is it me or am I really really missing something?????
    Does anyone know where i stand legally on this matter?
    Have i got sufficient grounds to end my 18 month contract with them? Because to be honest i want out now!!!
    Well I'm not sure of the small print, but, if part of the contract with them was you getting a phone that worked then surely if the phone is little more use than a paperweight then that would be breach of trading standards as it's "not fit for it's purpose" by giving you a second user phone they are making you pay for a 12 -18 month contract on a second hand phone. I'm not sure if you have to accept a second user phone. After all you paid a hefty contract for a new phone. Not one that somebody else has had problems with!.
    How would Voda feel if you started messing about with the dates of payment and stuff? They would still be getting paid but not on their terms. You would be in breach of contract but surely they would be too by giving you a second user phone. Tell them you want a new phone not one that has been around the block. Not sure how far you will get but if you keep hassling about this and there is a chance of damage to the Voda name then they may be more "understanding".
    I mean if people kicked up a fuss then other "lesser" operators may decide that they will offer new phones as replacements as a sales gimmick to get higher up in the market. Voda wouldn't want that now would they?
    Just to summarise, tell voda your not happy and keep making a noise and threaten to go to the papers or something. Nobody likes bad press. Tell them that it is not fit for it's purpose and is therefore breach of trading standards and offering a second user phone is not acceptable as you signed a contract for a new working phone.
    Kepp at it bud.
    Is that an N95 in your pocket or are you just pleased to see me?!?
    Life's too important to take seriously.
    Nokias I've owned 3210, 3310, 6100, 7650, 6600, 6680, 6630, N80, N95
    I'm a 26 year old boy BTW

  • Nokia N80 startup problem

    hello everyone. i have recently bought a nokia n80. i have been uploading new themes on my cellphone and one of the themes messed up the screen. so i turned off and on my cellphone and this message pops up. it says "Phone start-up failed. Contact the retailer." can someone please help me fix this problem. i just had my cellphone for least then 1 month. i do appreciate if someone can help me solve this problem.
    thank you.

    You will need to take this to a Nokia Care Point.
    Once your phone is giving the message "contact the retailer" its a fatal error.
    You have already lost all phone contents not saved to sim and MMC.
    You can find your nearest NCP to you at the Store Locator
    Also from the IMEI you gave, your handset holds no warranty in the EU.
    It was a handset which was produced in Nigeria.
    You will only be able to get that fixed there.
    Message Edited by adamf on 04-Jan-2008 02:43 AM
    My posts are my opinion and in no way the direct views of Nokia.
    If my posts are helpful, please give me some KUDOS using the green star on the left.

  • Nokia n80 firmware upgrade problem

    hi, i have an nokia n80 and i-ve downloaded the pc software for upgrading the phones firmware and when remaining 53 seconds before finish phone went off and it doesnt decets my phone anymore...so i can not continue upgrading...the phone now doesnt event power on :X
    What should i do ?
    the phone has like 1 year since i baught it...if i go to nokia center i must pay to restore my phone ?
    Message Edited by jokerady on 28-Feb-2008 10:03 PM

    Sadly something has gone wrong with the update leaving the phone unusable. You can try a hard reset but remove the sim and memory card first.
    Hard reset:
    1. Switch off the phone.
    2. Hold down the following three buttons: Green (the call answer button), * button, and '3' button.
    3. While holding these buttons, press the power button and switch on the phone.
    4. Release when the phone shows the nokia logo or shows other signs of life like the language selction screen.
    If this fails the your only option is to get it repaired. If you are in Europe you get a 2 year warranty, not 1 year.

  • What a service?? N80 update Problem

    dears:
    I'm very disappointed and wanna talk
    the NSU says that there is an Update
    but when I try to proceed it says that it's not avilable !
    but the disaster was when I visit the Nokia Service senter at syria-hama- Mabco "I get the adress from Nokia website" they said that the new N80 is Music Edition and there is No Internet Edition??????!!!!!!!
    any way you can't install the framewre of the "N80 Music on the Normal On" !!!!!
    It's very upset that nokia make like those poeple there customer service agents
    anyway
    I couldn't Upgrade my software from the internet
    nokia service senter don't have any Idea about the "mystery" N80IE
    not avilable over the air
    what should I do???
    mabye they're trying to say "please avoid our warranty"
    product code 0526976
    regards

    So bad,.
    If it was gone completely bad I would have reqeusted you to perform the 3 buttons action.
    But it still alive but with the phenomena that are only possible if the SW update is not done properly.
    You tried update it again and again.
    So, I guess it is the wisest thing to take it to repair centre.
    But before that
    you can try a hard reset:
    *#7370#. I dont know if yopu already did you.
    But repair centre is safe.

  • N80 Major Problem

    When I started my N80 yesterday the keypad changed from letters en numbers to some weird symbollanguage.(1=!, 2=", 3=£,...)
    This means that I can't enter no numbers so I can't use my simcard because I need to enter my PIN-code!
    I can't make no phone calls or send any messages.
    All the other things are working fine.
    EDIT: I can't do a hard reset because I can't enter the code *#7370#...
    The 3 key combination also doesn't work, when I do it I give a completely useless phone, the keypad doesn't work at all)
    I didn't upgrade the firmware
    But when I read here about the new version I thinks it's beter
    to do no upgrade.
    Can someone help me?
    I need some help very soon because I need my phone!!!
    Thx
    sinaiMessage Edited by sinai on 05-Jun-200701:25 PM
    Message Edited by sinai on 05-Jun-200701:30 PM

    The 3 key combination doesn't work (green key + * + 3)
    I bought this phone in Malaysia butt I'm living in Belgium
    I don't think I have a worldwide warranty
    Is it possible to flash my phone in a nokia center?
    @ jacobsladder: with the pin code I mean my card from my network operator.
    I also tried without that card, butthe same problem...Message Edited by sinai on 05-Jun-200702:48 PM

  • N80 Microphone - where can I get a new one??

    Hi,
    When changing the case on my N80 I have damaged the microphone, does anyone know where i can get a replacemnt? The mic in my phone is square, but all the replacement ones I see on the web and ebay are round! whats going on!??
    I am sure my mic is the original because its the same as in the nokia n80 assembly video on YouTube.
    The phone is a 2nd hand job off Ebay, so no warranty left.
    I have tried to call the Nokia Support line, but got fed up after about 15 minutes of being on hold.
    Any help gratefully received - Thanks Martin

    Obviously your 2 year warranty has just gone because you have disassmebled it.
    You could've took it to a Repair Centre to change the case, that way you won't lose your 2 year warranty with Nokia.
    The only thing i can suggest now is a 3rd party repair centre.
    We on these discussions cannot help you as advise may persuade others to do the same and void their 2 year warranty's too.
    Any advise given here will be removed by a moderator anyway.
    A Nokia Service Centre will repair it but not for free as usual, depending on the damage you have caused the price will vary.
    Nokia N95
    V 20.0.015
    0546553

  • When is the next NOKIA N80 software update coming?

    hope the next n80 software update comes soon, with support for voip,improvements for camera,& certain bug fixes.Message Edited by rishabhsin on 11-Feb-2007
    05:36 AM

    N80s, even with the latest firmware are bug ridden and reboot themselves from time to time. Nokia know about the bugs because they have fixed some of them in the N80IE firmware. I have no idea why they can't get their act together and release the fixed firmware for the N80 owners.. It's IDENTICAL hardware. Many people are "voiding their warranty" and converting N80 to N80IE versions. This is because Nokia will not sort it out "officially".
    Z.

  • The N80, T9 and a new message hint...

    Good afternoon, and as usual, sorry if this question has already been addressed, but I cannot find much about it on the forum.
    Basically, i'm currently on my first Orange N80 (3.0617.0.6)and to be honest, it's a love/hate relationship.
    When the phone works well, it's simply the best piece of kit on the market as far as i'm concerned. However, the inability to answer calls sometimes, creates pure frustration (Phone just freezes with the phone symbol ringing, while my customers have been diverted to voicemail. Phone then requires a reboot).
    I am also experiencing bizarre bugs which i've not seen mentioned before, eg: when receiving a text message whilst on a call, the loudspeaker is activated automatically and a 'beep beep' almost deafens me. Also, anyone around me can hear my conversation between the beeps!
    Anyway, back to my original point. T9, and it's assumption of words you may use. I actually don't usually add words to the dictionary, as unlike my previous SE K750i, you can't review what's been added and remove the unecessary. My major gripe, is that INX comes before HOW, and has done pretty much since I got the phone. Is there anyway you guys know of, to ensure HOW is the first word that comes up? I've tried adding HOW again, but to no avail. There are some other words that do this, but they've currently escaped my memory... Any advice would be greatly appreciated.
    Finally, I just wanted to say that if some of you are still struggling to read the tiny writing font for messages, i've started using notepad to create and then send as normal. No big breakthrough, but it is an alternative!
    Cheers,
    Ed

    One really annoying problem I've found just lately with my N80 is when answering an incoming call, the phone will not activate the loudspeaker during a received call - wierd. Btw, I'm on Orange with 3.0617.0.6 variant firmware. Can anyone (mod's included) give me a good reason why I cannot have the Nokia generic firmware flashed onto my phone, it shouldn't invalidate the manufacturers warranty and if Orange say their warranty is invalidated so what? We still have basic manufacturers warranty for 12 or 18 months or whatever it is. I've never particularly liked the Orange software anyway but I get superb reception evrywhere when at work where as o2 and Vodafone etc struggle for reception so that's why I stick with 'em.

  • N80 Power button doesn't work

    Hi all,
    I have a bit of puzzler here. I've had my n80 since November '06 and was working fine until earlier this year. The power button just wouldn't respond. I figured that i'll just keep the phone on and fully charged as I won't be able to turn it back on should it turn off. Sod's law, later that day it crashed, I took the battery out to turn it off and as predicted, it wouldn't turn on.
    Phone was sent back to operator for repair. It came back a few days later and rather read the bumpf, I put it back together and it powered on. Woohoo it works! It crashed again later that night. Checked the letter that came back with the phone "Could not be repaired. Damage caused by liquid or condensation". Phone hasn't been any where near moisture. Got into a big argument as they won't replace the handset like for like.
    Anyhoo, I went on holiday for a week, came back and thought i'd try the phone. Didn't turn on. Battery must be flat. Plugged in and started to charge. Pressed power button and it turned on! Has been working great since the end of Feb but now it's doing the same thing. I can't change profiles using the power button and i'm scared that it won't turn on again if it turns off.
    So, is there a way of turning the phone on without the power button? Has anyone else had this problem? And am I entitled to a like for like replacement from my operator?
    Many thanks
    Stu

    Sounds like the moisture has cause some corrosion in the power button connection.
    Given your warranty is shot (I guess the moisture indicators have been triggered - this can be due to condensation or rain, not just dropping in the drink), you could try opening up the phone and seeing if you can locate and clean off any corrosion from the contact - a very fiddly job, I imagine and not guaranteed to work.
    Failing that, you'd have to go back to the service centre to see if they could do a non-warranty repair. My guess is they'll probably try to sell you a new phone instead

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