N800 does not connect to USB for OS update

Hi,
I am trying to update my N800 to use the latest OS2008. I already have the file and also the update wizard in my Windows XP SP2. I used this same computer to update this device from the factory Os to OS2008 (Chinook, one of the first releases).
But now it doesnt work anymore. I hold the "swap" buttong and turn the device on, connected to my USB port. The USB logo is displayed on the top right corner but the Wizard does not detect my N800. It searches and eventually it gives up.
The N800 remains in that USB logo mode until I disconnect the USB cable from the computer.
Are there any known issues with the update process? One thing that I am doing different is that I am using my camera USB cable. I dont think this should be an issue though.
Thank you for any help.

I tried the update process with 2 different N800s. No success. I also contacted tech support and they said to reinstall the Update Wizard... I did it even tough I was sure it wouldnt help. No success.
There is something wrong with this update process and we will need to find a different way of doing it.
Anyone with a different idea? Any suggestion is appreciated.

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