N81 8GB backup fails

I would very much appreciate anybody's help / feedback in resolving the following issue: I try to backup my N81 8GB using Nokia Suite 3.7.22 (though the problem had already started with previous versions of Nokia Suite), but at the very last stage I get a message "Something's gone wrong" etc (see attachment). I tried re-installing Nokia Suite and the phone's software but the problem persists... I can perform a backup to the phone's internal memory card, but I cannot save the backup file on my PC (in case something wrong with the phone - I cannot locate the backup file on the memory card).
Any ideas? thanks in advance!
Solved!
Go to Solution.
Attachments:
N81_backup.pdf ‏108 KB

Try to limit your backup, to certain aspects of the phone, and see from what point the backup starts to fail.
This happens sometimes due to a corrupt record in your calendar or in a user file, this way you can see where the problem is, and solve it in another way (in case of calendar for instance, use synchronisation instead of backup)

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    Nov 29 15:49:53 unknown backupd[7416] <Warning>: INFO: Scheduling next backup at 11/29/11 3:50:23 PM
    Nov 29 15:50:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:50:26 unknown backupd[7416] <Warning>: INFO: Backup starting
    Nov 29 15:50:26 unknown backupd[7416] <Warning>: INFO: DeviceID="8e00a6a6d8e93337321c17ba679894a5ac80ddb1", DeviceName="Blake Scholl's iPhone", ProductType="iPhone3,3", BuildVersion="9A405"
    Nov 29 15:50:30 unknown profiled[7458] <Notice>: (Note ) profiled: Service starting...
    Nov 29 15:50:32 unknown wifid[25] <Error>: WiFi:[344303432.585437]: Client itunesstored is background application
    Nov 29 15:50:38 unknown backupd[7416] <Warning>: INFO: Refreshed cache in 4.024 s
    Nov 29 15:50:38 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
    Nov 29 15:51:15 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
    Nov 29 15:51:16 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences
    Nov 29 15:51:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences/com.apple.itunesstored.plist
    Nov 29 15:51:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences
    Nov 29 15:51:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:51:31 unknown profiled[7458] <Notice>: (Note ) profiled: Idled.
    Nov 29 15:51:31 unknown profiled[7458] <Notice>: (Note ) profiled: Service stopping.
    Nov 29 15:51:50 unknown backupd[7416] <Warning>: INFO: Scanned in 71.803 s
    Nov 29 15:51:52 unknown backupd[7416] <Warning>: INFO: Found 1 deleted files in 1.279 s
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 11 files of size 93.8 MB)
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 2.424 s
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Adding 11 files of size 93.8 MB
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: SQLite file is locked: /var/mobile/Library/Safari/Bookmarks.db (d1f062e2da26192a6625d968274bfda8d07821e4)
    Nov 29 15:51:56 unknown backupd[7416] <Warning>: WARNING: Error checkpointing copied SQLite file: disk I/O error (10) (MBErrorDomain/16): /var/mobile/Library/AddressBook/AddressBookImages.sqlitedb (cd6702cea29fe89cf280a76794405adb17f9a0ee)
    Nov 29 15:52:00 unknown backupd[7416] <Warning>: INFO: Added batch of 9 files of size 3.8 KB in 4.011 s at 0.00 MB/s (0.0%)
    Nov 29 15:52:01 unknown backupd[7416] <Warning>: INFO: Added batch of 1 files of size 0 B in 0.492 s at 0.00 MB/s (0.0%)
    Nov 29 15:52:01 unknown backupd[7416] <Warning>: INFO: Finished adding files in 6.141 s at 15.27 MB/s
    Nov 29 15:52:03 unknown backupd[7416] <Warning>: WARNING: Retrying after hard error: Files modified while backing up (MBErrorDomain/9)
    Nov 29 15:52:09 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
    Nov 29 15:52:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:52:25 unknown atc[7384] <Warning>: ATC|__block_global_22|ATController.m:1182| Assertion check - link <ATLink: 0x1862d0> held: 0, idle: 0
    Nov 29 15:52:46 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
    Nov 29 15:53:19 unknown backupd[7416] <Warning>: INFO: Scanned in 69.028 s
    Nov 29 15:53:19 unknown backupd[7416] <Warning>: INFO: Found 0 deleted files in 0.693 s
    Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 4 files of size 93.8 MB)
    Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 3.972 s
    Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Adding 4 files of size 93.8 MB
    Nov 29 15:53:25 unknown backupd[7416] <Warning>: INFO: SQLite file is locked: /var/mobile/Library/Safari/Bookmarks.db (d1f062e2da26192a6625d968274bfda8d07821e4)
    Nov 29 15:53:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:53:25 unknown backupd[7416] <Warning>: WARNING: Error checkpointing copied SQLite file: disk I/O error (10) (MBErrorDomain/16): /var/mobile/Library/AddressBook/AddressBookImages.sqlitedb (cd6702cea29fe89cf280a76794405adb17f9a0ee)
    Nov 29 15:53:28 unknown backupd[7416] <Warning>: INFO: Added batch of 2 files of size 1.6 KB in 2.274 s at 0.00 MB/s (0.0%)
    Nov 29 15:53:28 unknown backupd[7416] <Warning>: INFO: Finished adding files in 3.440 s at 27.26 MB/s
    Nov 29 15:53:28 unknown backupd[7416] <Warning>: WARNING: Retrying after hard error: Files modified while backing up (MBErrorDomain/9)
    Nov 29 15:53:34 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
    Nov 29 15:54:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard
    Nov 29 15:54:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard/applicationstate.plist
    Nov 29 15:54:20 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard
    Nov 29 15:54:20 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
    Nov 29 15:54:23 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Mail
    Nov 29 15:54:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:54:53 unknown backupd[7416] <Warning>: INFO: Scanned in 78.753 s
    Nov 29 15:54:53 unknown backupd[7416] <Warning>: INFO: Found 0 deleted files in 0.857 s
    Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 9 files of size 182.2 MB)
    Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 2.897 s
    Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Adding 9 files of size 182.2 MB
    Nov 29 15:55:00 unknown backupd[7416] <Warning>: INFO: Added batch of 2 files of size 31.3 KB in 3.679 s at 0.01 MB/s (0.0%)
    Nov 29 15:55:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:55:33 unknown backupd[7416] <Warning>: INFO: Added batch of 1 files of size 88.7 MB in 22.235 s at 3.99 MB/s (24.3%)
    Nov 29 15:56:08 unknown backupd[7416] <Warning>: ERROR: Error starting transfer of items with MMCS: Error Domain=com.apple.mmcs Code=30 "The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested)" UserInfo=0xf950f60 {NSDescription=All items in the request have failed. Put authorization will not be requested}
    Nov 29 15:56:08 unknown backupd[7416] <Warning>: INFO: Not retrying after unrecoverable error: Error putting items into chunk store (MBErrorDomain/400). Underlying error: Error putting items into MMCS (MBErrorDomain/400). Underlying error: The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested) (com.apple.mmcs/30)..
    Nov 29 15:56:13 unknown lockdownd[21] <Error>: libMobileGestalt copyInternationalMobileEquipmentIdentity: No IMEI in CT mobile equipment info dictionary - <CFBasicHash 0x255a30 [0x3f5f5630]>{type = mutable dict, count = 6,
              entries =>
                        1 : <CFString 0x250530 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentSubscriberId"} = <CFString 0x2439f0 [0x3f5f5630]>{contents = "2062760895"}
                        2 : <CFString 0x227350 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentMobileId"} = <CFString 0x2506d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
                        3 : <CFString 0x258a10 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMEID"} = <CFString 0x2506d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
                        4 : <CFString 0x24ca60 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMIN"} = <CFString 0x2439f0 [0x3f5f5630]>{contents = "2062760895"}
                        7 : <CFString 0x225640 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoPRLVersion"} = <CFNumber 0x255930 [0x3f5f5630]>{value = +52341, type = kCFNumberSInt64Type}
                        8 : <CFString 0x250570 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoERIVersion"} = <CFNumber 0x240050 [0x3f5f5630]>{value = +6, type = kCFNumberSInt32Type}
    Nov 29 15:56:13 unknown lockdownd[21] <Error>: 01632000 copy_imei: MobileGestalt failed to provide an IMEI
    Nov 29 15:56:13 unknown lockdownd[21] <Error>: 01632000 copy_iccid: invalid ICCID from CT/no ICCID available
    Nov 29 15:56:13 unknown backupd[7416] <Warning>: ERROR: Backup failed: Error putting items into chunk store (MBErrorDomain/400). Underlying error: Error putting items into MMCS (MBErrorDomain/400). Underlying error: The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested) (com.apple.mmcs/30)..
    Nov 29 15:56:15 unknown backupd[7416] <Warning>: INFO: Scheduling next backup at 11/29/11 7:33:26 PM

    Had same problem, the solution lies with having your original apple ID associated email address "verified".
    I may not have all the steps down correctly, but open your apple ID account manager and go to the your listing for email and "verify" the email address.  This association then seems to allow the use of your email address when you are trying to set up this new apple ID that they are requiring for iCloud.
    Be aware that this new apple ID has a far reach and apparently cannot be undone, that is you can't change the name, characters, numbers or whatever you have for an email address that becomes your apple ID---even if you can no longer use the email address to receive email.
    Lots of luck.
    I have been trying to get the iCloud features to work for over a week now, including a visit to a genius bar, and still not fully functioning.

  • System Image Backup Failed During Backup

    I have a 2 year old HP pavilion g series notebook.  I was doing a system image backup onto dvd+r disks. It was nearly finished when on disk #99 I got this message "The Backup Failed. The system cannot find the path specified (0x80070003)  
    My computer is out of warranty and I'm out $60 in disks if they can't be used.  I need to know it there is a way to salvage what I saved and restart Image backup from where it left off?  
    Product: A6Z59UA #ABA
    Model: g61d60us
    This question was solved.
    View Solution.

    Hi CherylLyme,
    Welcome to the HP Forums!
    I would like to take a moment and thank you for using the forum, it is a great place to find answers.
    For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that you were doing an image backup and when it was nearly finished you received  the error (0x80070003).  Here is a link to a Microsoft answer to assist you. Windows backup error 0x80070003 ( Answered by Vinod N)
    I am unsure if you would be able to start again and pick up on disk 99, as once you have repaired it, it will have changed from when you first ran the backup.  The disk you used were not read, writeable, so you would not be able to reuse them.  You may find that an external drive would be a more economical way to do your backups. The data would be in one place and easier to store.  If you decide to use a USB stick it must not be more then 32GB and will not say Windows 8 on it.
    You can most likely purchase an External drive for about the cost of replacing the disks.  Here is a link to HP Shopping External storage , but you can purchase one at many places, computer shops, Staples,Walmart, and Office Depot are just a few.  I hope this helps.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • System Image Backup failing when trying to write to a Drobo 5N NAS

    I'm trying to make a full system image through file history, and I get part way through the process until I get the following error:
    The backup failed.
    There was a failure in preparing the backup image of one of the volumes in the backup set. (0x807800C5)
    Additional information:
    The process cannot access the file because another process has locked a portion of the file. (0x80070021)
    I've found one other thread where this was an issue and the user said that he had no issues doing it to a USB drive, so I'm assuming it's related to using a network one. I can run file history/recovery (whatever it's called) to the same network attached
    server in the same parent folder so I know it's not a permission issue. Any help would be greatly appreciated.

    Hi,
    In order to know whethr this issue is related with the speicfic NAS, I suggest you try to backup the image to another external drive and check if the error persists.
    Actually, according to the error message, it seems more related with the files which need to be backed up, it is locked\unaccessable. I recommend you temporarily turn off any anti-virus program protection. Stop other running processes including background
    processes, then try to backup again, test the result.
    Regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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