N82 - 4th time repair...always comes back the same...

Hi, I really don´t know if my post fits well in here, but I´m getting bored about the repair service that has been made to my N82, and I hope I can get some help in here.
My mobile phone only has 6 months and when it reached the first 4 months started to heat a lot, even when turned off. The battery only lasts for 5 hours and then the phone just dyes. I took it to my Nokia distributor in Portugal and today I´ll take it there again for the 5th time to go to repair... Last time I pick it up from repair it was yesterday, and they say the phone went to the factory to be repaired 2 times, but it always comes back with the same problem.
I just want to know what can I do, because it´s a new phone and it was expensive, it´s an N82... can someone tell me what do I need to do so that I can move forward on this?
Do I need a miracle so that Nokia can give me a new phone or at least "really" repair this one?
Sorry if my frustrastion doesn´t fit 100% on this forum, but the Portuguese Nokia is not really helping me on this... and it hurts to buy an expensive phone from the top brand and cannot used it...at least I have my 7yr old 6210 which is still working as new!
Thank you...

You need to contact Nokia Care in your country (click on the "Contact us" link at the top-right of this page). Not a Nokia Care Point, but Nokia themselves, in order to put your case to them.
The Care Points are not run by Nokia but by third-party organisations operating with a Nokia licence.
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N82 - 4th time repair...always comes back the same...

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