N82 - contact name does not appear !!

When I receive a text, normally the name of my contact appears.
In a few cases only the contact's mobile number comes up and I cannot get the N82 to recognise that it is the same person.
Is there a trick to this ?

This happens when you have a duplicated entry in your contacts.
For example you have "01234567890" saved as "Mum" and you also have it saved as "Dad". The phone has no way of knowing which contact is calling so it only displays the number.
Check for duplicate entries and remove them. If you don't find any duplicates compare a contact that works against one that doesn't and see if anything looks different in the number format, like a country code.

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