N82 date and time can't be saved.

Hi all,
Just wana share my frustration with Nokia Care Centre, Im from Singapore and recently just purchase a Nokia N82,but after 1 day of usage,found out the date and time can't be saved into the phone,have to manually set it everytime i power on my phone, brought it to nokia service centre, was told there is no 1 to 1 replacement for newly purchased product. The service centre can't help,promised to fixed it in 3 days then on the 3rd day,they told me they still can't fix the problem and have to wait for another 5 days. Imaging buying a faulty product, and can't change a new one and have to wait for 8 days for repair...The service is really a disappointment, called Nokia Careline, they can't help either...i really regretted buying a Nokia phone, as a consumer i have no say in things, i get push around by Nokia staffs, any bright ideas who can really help me in Nokia? Its such a big and reputed worldwide company but yet the service provided by the customer care centre is really dismal. If their company CEO sees what i have seen in their customer service centre, i think he would have quit. Anyone have any advice on this?

Did it was ever fixed?

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