N82 dead pixels

i have my N82 for about 1year &  ahalf, for instance in my contract I've extended my waranty by 1 extra year (waranty = 2years total). for the past few days it started to have dark "dot" then moved to lines of about 1cm long. 
Left it @ the Nokia Care centre & these guys are saying that its a missuse for my part whereby I've applied "high pressure" on the screen.
on my opinion its simply dead pixels and they dnt wana replace it for free.
can anyone please advise what can be done?? 
Solved!
Go to Solution.

u r right man!!!!actualy there's a contreversre in Mauritius whereby one of the rep of Nokia implies that most of the phones under warranty or not having issues are primarily due to "oxidation" !!!!!Mauritius being a tropical island... for instance i took pics of my phone the day being submitted to reparation...(unfortunately i used a 5800 xpress music) front facia is kinda blured but rear part is clear. 
as per phone call with the technician ( called me @ 22.00) the phone will be ready by 31st of July ...
attahced is the pic of the screen when submitted to the retailer.
wat u r saying sounds right & logical but the short story above just shows you with what kinda people we are dealing with !!!
Question:- does Nokia run regular audits to see service level provided to its customer worldwide?? 
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