N86 8 mp-problem with key 8

Hi all,I have a n 86 purchase some few days,at which remarked when use key 8 ( when write sms,etc ) phone it blocks frequently. I have to open my mobile and remove the battery.What do you believe,this is a problem of hardware or software ? It may resolve with new update ? My fw is 11.043,anyone could help me ?
Solved!
Go to Solution.

If you haven't tried updating the firmware, give that a shot.
If that doesn't fix the problem, take it o where you bought it within one month of purchase and you should (by law, I'm pretty sure) receive a brand new unit
Hope this helps you buddy.

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