N86 8MP delete things at its own

Hello, I just bought thise phone and, before to load all my data, I did a software upgrade directly to the latest version (21.006).
So now I found several problems:
I continue to create email accounts (already done 3 times) and one day not so far all my accounts are disappeared
I set the access points in the connections, like my home wi-fi and so on, and this is disappeared too
Messenger was working and now there is just the icon, the software is missing
NOTE: all of this was done AFTER the firmware upgrade, so with the phone clean.
Now I really don't know if it was better with the previous firmware, because I didn't use the phone at all before the upgrade, but I would to know if it should be possible to downgrade it, in this condition this phone is a completely mess!!

Update:
Now the phone stucks, the green button activate the last calls dealed, pressing it again nothin happen, I have to switch the phone off and back on to be able to call anyone
Is there anyone on this forum?
Tks

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