N86 has white screen and no function

My phone ran out of charge with none of the usual warnings. I charged it but when I switch it on I either get a white screen or the normal screen; but no function at all apart from one time when I tried resetting to factory settings but it makes no difference.
Can anyone help? I have a new handbag with a magnetic clasp. Could this have anything to do with it?
Thanks.
Solved!
Go to Solution.

no
turn phone off, press and hold the green (talk) key on the left + number 3 on the keypad + the * key and power on holding all till you see handshake logo if this fails take it to a nokia care centre
If  i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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