N86 messaging screen freeze Part 2

I spoke too soon. Saving my mesages in E:mass memory han't helped my attempted texts freezing the phone. Somtime it seems OK, but others it freezes.
My photos are saved to my SD card. I'm not using the internet on it  - I wanted it for the camera. I don't know if that is relevant.
I'm on software version 20.115. It doesn't say in SW updates that 30.009 is there anyway for me to download. I have a MAC (nad m not usin the internet on the phone )so it won't be easy to update software.
What else can I try?
P.S. Glitch in trying to log on too!!

Unfortunately you may have to do a soft reset !!   Back up your contacts, calendar and notes (NOTHING ELSE as it may be your current settings that are causing the problem) your phone will be set to 'out of the box' but you will have to set it up again and anything on C will be lost, but nothing on your memory card will be affected. Dial *#7370# followed by 12345 and the phone will reset and re-boot. Then restore your contacts etc and set up the phone, you should then be OK.
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution' 

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    Love the phone in all other respects. Any ideas as to how to fix this?
    Solved!
    Go to Solution.

    The C memory is used to operate the phone and contains the RAM, so the cleaner you keep it the faster the phone ! I have number of messages set to about 500 with no problem but I believe the max is about 1000 
    Glad you're back in business !!
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

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    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\FreezeIssue\Minidump\010111-51090-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    WARNING: Whitespace at start of path element
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
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    System Uptime: 0 days 0:29:01.004
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
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    *                        Bugcheck Analysis                                    *
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
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    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
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    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa8008159060, Terminating object
    Arg3: fffffa8008159340, Process image file name
    Arg4: fffff80002f935d0, Explanatory message (ascii)
    Debugging Details:
    PROCESS_OBJECT: fffffa8008159060
    IMAGE_NAME:  csrss.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    MODULE_NAME: csrss
    FAULTING_MODULE: 0000000000000000
    PROCESS_NAME:  csrss.exe
    EXCEPTION_RECORD:  fffff8800a977b78 -- (.exr 0xfffff8800a977b78)
    ExceptionAddress: 0000000077a8592d
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      ExceptionFlags: 00000000
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       Parameter[0]: 0000000000000001
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    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    CURRENT_IRQL:  0
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    EXCEPTION_PARAMETER1:  0000000000000001
    EXCEPTION_PARAMETER2:  0000000002ea0ef8
    WRITE_ADDRESS:  0000000002ea0ef8
    FOLLOWUP_IP:
    +0
    00000000`77a8592d ??              ???
    FAULTING_IP:
    +0
    00000000`77a8592d ??              ???
    FAILED_INSTRUCTION_ADDRESS:
    +0
    00000000`77a8592d ??              ???
    BUGCHECK_STR:  0xF4_C0000005
    STACK_TEXT:  
    fffff880`0a9770f8 fffff800`03014652 : 00000000`000000f4 00000000`00000003 fffffa80`08159060 fffffa80`08159340 : nt!KeBugCheckEx
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    fffff880`0a977c20 00000000`77a8592d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
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    FOLLOWUP_NAME:  MachineOwner
    FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    Followup: MachineOwner
    2: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
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    Several processes and threads are necessary for the operation of the
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    Arg2: fffffa8008159060, Terminating object
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    Arg4: fffff80002f935d0, Explanatory message (ascii)
    Debugging Details:
    PROCESS_OBJECT: fffffa8008159060
    IMAGE_NAME:  csrss.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    MODULE_NAME: csrss
    FAULTING_MODULE: 0000000000000000
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    CURRENT_IRQL:  0
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    EXCEPTION_PARAMETER1:  0000000000000001
    EXCEPTION_PARAMETER2:  0000000002ea0ef8
    WRITE_ADDRESS:  0000000002ea0ef8
    FOLLOWUP_IP:
    +0
    00000000`77a8592d ??              ???
    FAULTING_IP:
    +0
    00000000`77a8592d ??              ???
    FAILED_INSTRUCTION_ADDRESS:
    +0
    00000000`77a8592d ??              ???
    BUGCHECK_STR:  0xF4_C0000005
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    fffff880`0a9770f8 fffff800`03014652 : 00000000`000000f4 00000000`00000003 fffffa80`08159060 fffffa80`08159340 : nt!KeBugCheckEx
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    fffff880`0a977a40 fffff800`02c868fa : 00000000`00000001 00000000`000116e4 fffffa80`079c2201 00000000`77a85a01 : nt!KiExceptionDispatch+0xc2
    fffff880`0a977c20 00000000`77a8592d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
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    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    Followup: MachineOwner

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