N86 Nokia Messaging

Bought a new N86, set up my email and it was so fast I couldn't believe it - BUT it's not working.
People keep telling me to go to ---> Mailbox Settings >> Advanced Mailbox sett. and config outgoing/incoming. Thet thing is I don't have incoming and outgoing - All I have under Advanced Mailbox sett. is:
"Port"
and
"Secure Connection"
1. E-mail get's connected but nothing happends! No mails, nothing.
2. Tried reinstalling Nokia Messaging but when I finish downloading the file and start the install is says:
"an incompatible version of this product is detected and has to be uninstalled first" and quits the install.
3. I can't get the mail to ask me what to connect to, it automatically connects via my 3G and I want him to ask me every time - Yes I went to Tool >> Settings >> Destinations >> Default Conn. is on "always ask".
I'm pretty sure that problem 1+3 have a direct connection to problem 2.
Did Nokia mess up the Messaging system in the N86? Is that a BIG **bleep** software bug?
What is the solution? What is happening to Nokia?
Message Edited by broshm on 20-Jan-2010 12:53 AM
Message Edited by broshm on 20-Jan-2010 12:54 AM
Message Edited by broshm on 20-Jan-2010 12:55 AM

The native e-mail service (intellisync) can be found under Menu - Applications - Internet - E-mail. After creating your e-mail account, you must go to settings - <e-mail account name> - Account settings. Here you'll find three options: what to sync, when to sync, account infos.
What to sync:
-E-mail sync: activated
-Inbox settings: Hide articles older than .. (if there's already checked something like 1 month, and you don't have any new/unread mails, the inbox will show up empty, so set this according to your needs).
Account info:
- Make sure that the access point is set properly.
This should do it.
Message Edited by zomgdude on 20-Jan-2010 04:26 PM
If, from time to time, I actually give a good advice, please click on the Kudos icon, I have cookies and free hats!

Similar Messages

N86/Nokia Messaging - is there another way?!

Hi there,
I'm setting up email on an N86, and it's using Nokia Messaging. Do I have to use this? My mailbox is hosted on Google Apps, which supports IMAP IDLE, so I was wondering if I could just go direct.
Thanks in advance,
Toby

hi, I tend to just use standard messaging clieny, and don't use Nokia messaging, just go to settings in messaging and define mailbox using E-mail and my email address.
Works for me !
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you can also help others by marking 'accept as solution'

Nokia N86 Email Messaging Full of Bugs When Next U...

I just bought a New Nokia N86 and I am very sad for this phone!
I use a lot the mails, both for office (exhange) than private (gmail)
I noticed the following bugs:
1) No HTML option only after I can read in HTML but it keep a lot of time to download also a little immage
2) No possibility to write in html, i cannot include picture inside a message, i cannot change colors or fonts or bolds or insert any emoticons
3) The memory of the phone is full (out of memory) after one days, because that stupid program download the messages in "C" (not E not memory card) but never cancell from memory, also i said to update for 3 days. so i think I have to rester the phone every day!
4) The phone is slow, very slow, very very slow, also it freeze when I open the gmail with nokia messaging of the mobile phone
But the nokia tester after you do a new release try to instal all programs on the phone a some other new and some mail account?
Your tester try to read and write mails?
The N86 of your testers crash after 2 days or is perfect?
If is perfect that's mean you use a different phone from the one sold in shops. Or your tester sleep all day instead to test the phone!
I'm so stupid to buy NOkia phones! (I bought my 10th nokia phone and every year the phones become slower and full of bugs.
instead to improve the programs (like e-mail) the program are more and more slower and useless
I think that all Nokia managers use a Blackberry for office mails, and iPhone for private e-mails and music and video

After doing exactly the same settings suddenly the stupid thing works! Only difference was that I didn't accept the certificate and exited out of mail before the dumb thing tried to connect without having the full and correct settings in place. This really isn't easy to use! It is really very poor to have an email setup that trashes the username and password settings and switches on security when a user has expressely selected 'none' so it *will never work* when a user tries to connect for the first time.
I also think that depending on exactly how you start the email settings wizard will depend exactly on what result you get. I didn't use the 'add mailbox' icon in the previous times - I used the menu option. I'd recommend setting up via that icon rather than the menu as it seems to be a tiny bit better at making sure the settings can actually work.
But the wretched thing still doesn't seem to be able to send mail however!

What went wrong with Nokia Messaging?

What went wrong with Nokia Messaging?
In the beginning of this year I used Nokia Messaging on E71 and I really loved it!
Since this autumn I am using it on my new N97 and I am confronted with totally different experience:
- the application is very slooooow..
- its unreliable - very ofter emails arrive with hours delay, a sync may take up to minutes
- its very very buggy - truncated icons, diplay randomly jumping up and down, when scrolling.
- very bad HTML display of emails - tiny (unreadable) default font and no wrap to screen when zooming - I thought emails were for reading?
- many, many usability issues
I just cannot believe it - How has Nokia managed to convert once such a good piece of software into such incredible disaster?
Recently an update was published - I tried it immediately... To my big disappointment it contains all the same bugs and introduces new ones..
How is this possible? What is happening at Nokia?

Also my N86 as the same problem.
And in global setting Nokia deleted the option to read always in HTML.
And there is not any option to write html Mails

Nokia Messaging 1.2.2 has been released!

A new Nokia Messaging release (version 1.2.2) became available on Tuesday, February 16th, 2010. Please go to http://email.nokia.com on your device to download the latest version of the client. Note, if you are using the multiprotocol (built-in) client, no update is needed (E52, E55, E72, E75, 6710, 6730, N86 8MP).
Here are the highlights of this release:
Automatic consolidation of multiple accounts:
Nokia Messaging will automatically consolidate accounts when the user adds an email address that belongs to another Nokia Messaging account. In previous releases, the user would be rejected when adding a new email address to the Nokia Messaging account during setup. Now, the user may continue to setup their account and the new email address will be added to the account being configured.
Password handling simplification:
This release of Nokia Messaging now always aligns the Nokia Messaging password with the Email Service Provider (ESP) password. Users can now simply enter either their Nokia Messaging password or their current ESP password during authentication. If the authentication succeeds and their Nokia Messaging password is different from the ESP password, the account will be updated and the current ESP password will become the Nokia Messaging account password. If users forget the ESP password, they must go to the ESP to retrieve it. As such, the Nokia Messaging web site (email.nokia.com) no longer includes a Forgot Password function.
On-device email retention:
The device now retains 30 days of emails or up to 100 emails (whichever comes first). Also, the Sent Items and Draft folders as well as the subfolders retain 30 days of emails or up to 50 emails (whichever comes first).
Destination feature available on the Nokia S60 5.0 touch devices (X6, N97, N97 mini, 5800, 5530 and 5230):
Nokia Messaging can now automatically switch to WiFi internet access when it is available. Using the device’s Destinations feature, users simply add their favorite WiFi access points to the Internet Destination (or any other Destination that they configure), and Nokia Messaging will automatically switch to it when it is available. Initial setup must still be done with a valid network SIM in the device so that Nokia Messaging can validate the user’s service eligibility. With the new Tools menu item Access point, users can define a different destination to be used or even specify a fixed APN for special cases when a Destination is not appropriate.

Dear Nokia people,
I'm new to S60. I bought last week an XM 5800. Wich I'm liking pretty much. However, I think there is room for improvement in email handling. I'm just saying this as a user who knows things could be better.
Here's my case. I want to be able to view my gmail from my cell phone automatically. Wich sounds simple if it can be checked manually whenever I want (making that process automatic). But it isn't.
I've tried two methods:
1) Messaging
This creates an account and everything works great if you do it manually. When I try to set it up to get my mail I can either do one of two things under "Automatic Retrieval":
E-mail notifications, wich I'm assuming uses the IDLE funcionality. I've tried this option with both possibilities, "Auto-update" or "Only in home network". This only works when I have that inbox connected wich is a good idea since it's generating traffic (costly) and using connection (worse battery life). Maybe there could be an option, if a user wanted it, to keep the connection opened even if the program gets closed, wich would make good use of IDLE and not being annoyed by the warning about exiting the app and closing connection.
E-mail retrieval, this function seems to work, for about 1500 messages, then the phone becomes reaaaaaaaaaaaaally slow. This function should have some more options like retrieving only a certain number of mails AND only that certain number. What I'm saying here is that the phone should only handle for instance the last 50 mails and drop the rest, so if I have 50 mails and a new one arrives, the last one doesn't appear anymore (on the server yes, on the phone no). This would make the application run really smoothly and the phone would not freeze.
Even if this idea doesn't get implemented, at least make the option of Number of mails to be retrieved configurable under this mode, wich under this mode is ALL.
2) MfE
With MfE, I'm able to sync my calendar, nice. And, even if on the google sync site it says the don't suppor the email sync, it works with my mail. So I set up MfE to every 15 minutes to get my mail. This is the option I'm using right now because I don't have to be constantly updating my inbox or leave the connection opened.
The catch is that for this method to work, you have to forget about dividing mails into different carpets with filters in Gmail, I had to eliminate the "skip inbox" setting in the filters that worked with the mail I wanted to receive on my XM 5800. But I guess is a good solution until I find another.
So, in conclusion. It would be very nice to be able to set an IMAP account, like gmail to automatically (every certain amount of time) retrieve a certain number of mails and to keep the inbox with that quantity. Or, at least be able to configure how many mails the inbox should retrieve.
I hope this helps. If this is the wrong place to post this, I apologize and please direct me to where this should go.
Cheers from Chile

How (and where) can I create a new Nokia Messaging...

Hi,
I just got a new E7 which I am currently pretty happy with, however when I go to email.nokia.com I only see a log-in form for the existing customers. Where can new users register and how can I do it? I can see that there is a Nokia Mail by Yahoo, but cannot find anything useful about push-mail there.
(Added later)I have successfully added a Google mail as a push mail to my phone and it IS WORKING,but I would like to add also our mail server but I cannot (I get a message that the password is wrong however it isn't since I can add the mailbox as POP3). After reading a lot of tutorials I SHOULD be able to log in to email.nokia.com with the first push-mail login credentials (in my case of google mail), however I get an error when trying to do so.
TIA,
Matej
Solved!
Go to Solution.

Hi justme123,
Thank you for your post and welcome to the forums!
Nokia Messaging account should be automatically created when you add a new mailbox to your email client. All account management and configuration are handled within the Nokia Messaging clients on the Nokia device. If you want to have Nokia Mail account, please see here.
To set up Hotmail or Gmail in Exchange ActiveSync, perform the following steps:
Go to the Mail application and select New mailbox.
Preparing for setup is displayed.
Select Exchange ActiveSync.
Enter your email address, password, username and domain.
Connecting server is displayed.
Enter the server name when requested.
For Gmail Setup use the following values:
User Name: full email address (for example [email protected])
Domain: google
Mail for Exchange server: m.google.com
Hope this helps,
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

E72 'Add to my Nokia Messaging account' VS Create ...

Hi,
When adding an email account such as GMAIL my Nokia E72 gives me 2 options:
Add to my Nokia Messaging account
Create a separate mailbox that uses manual delivery
Again, this is an UI improvement: There is no contextual help or information regarding both options...
What are the pros and cons of using either options? Also, Vodafone proposer a similar application to connect to my mail accounts, do you know if it is any better?
Thanks,
Yvsn

There is no cost for using Nokia Messaging. It does say that it is a trial version but unofficially it appears it will be a never ending trial, and anyway you won't suddenly get charged for using it.
You can use NM and Exchange and any other email clients at the same time although NM may say you already have software to receive mail but just select yes and it will carry on with the set up. You can set it to autostart or manual. I use 'Email on 3' push software but have identical accounts set up in NM which I can manually start and it will download the same emails - I use it if I need or want to see the email using html which '3' doesn't at the moment.
E71-1(241.04) RM-346 300.21.012

Questions on Nokia Messaging (uploading sent email...

Hi all,
I have a few questions on Nokia Messaging;
Does it connect to (non-Exchange) email servers via imap idle?
When I send an email, can it be uploaded to the 'Sent' folder in my email server?
When I delete an email from my Nokia, can the email be deleted from the server as well?
Thanks!

Hi,
1) No, even though the specs state otherwise. You may only have it pull Mails every 5 Minutes, or have them pushed using Nokia Messaging Service. Quite some disappointed customers hope this will change in the future, but I don't believe in it, because I feel nokia wants to force one to use their push service.
2) No, at least not automatic. Of course you can sync your sent items folder and manually move your sent messages there from your local(on your phone)sent items folder, but that is not very efficient.
3) Yes
Mort, a happy E71 and not so happy E72 owner/user.
Message Edited by Mortis8513 on 01-Feb-2010 08:31 AM

Open letter to Nokia Messaging dev team: imap idle...

Hi,
I would like to ask the developers of Nokia Messaging if they are aware of the fact themailclient in the E72 isn't supporting Imap IDLE anymore.
Before, in the E71 for example, there was indeed a timesetting in the native client BUT this was used when the client got disconnected. for example:client connected > phonecall arrives, client disconnects > phonecall ends > client connects after 5 minutes (or any other timespan accoridng to the settings) and STAYS connected.
Nokia Messaging: if you set it up at 5 minutes it checks every 5 minutes for mail. This is NOT 'idling' on a server. 'Idle' means in this case 'stay connected, just sit there and wait for messages')
the specs on your site CLEARLY state for the E72:
Supported protocols: IMAP4 (with idle), Nokia Messaging, Microsoft ActiveSync, POP3, SMTP
This means that the product that i have bought IS NOT DOING what you promise. I could probably solve with start using Nokia Messaging but this and was never my intention. I just the phone to do what it is supposed to do: imap idle without the use of Nokia Messaging as stated in its specs (as it was before by the way).
WOULD APPRECIATE AN ANSWER!
Called Nokia support in Belgium. No answer from them.

We are far from being Nokia enemies. If anything, we are giving them free feedback. In corporate circles, concerned companies pay millions of bucks to the likes of Pricewaterhouse, etc to do strategic consulting, ie to tell them what really is right or wrong with their company, products, etc. In the new millenium, the internet and tools such as forums provide similar service, only at a fraction of the cost and a damningly honest one too!
My take on the matter is this: sure Nokia staff are reading these forums and laughing at us 'idiots'. The 'noise-makers' are few and far between. Nokia also has their die-hard fans (some people have never used any of the advanced features on their phones so would know little) as well as their own 'plants' (ppl who are Nokia employees tasked with dropping feel-good stories in various threads. I've done enough corporate consulting to know this ;-)
The same person who was supporting Nokia in this thread also had an extended argument with me in the afore-mentioned thread. Some people think someone having 300 odd contacts is a power-user (I have in excess of 1,300 contacts, 90% current and active). Some people questioned my desired to be able to snooze an alarm for a user defined period (that Nokia lover accused me for wanting "more bells & whistles than Fort Knox").
The last example is something simple that can implemented. My Palm circa 2003 had that feature. Say if an alarm sounds for a set event, but you are still in a meeting/busy, wouldn't it be gud to be able to snooze the alarm for a specified period, say 40 mins? At the moment, the E72 only lets you set ONE global snooze period which applies for all alarms.
The way I see it Nokia with its so-called business series of devices have 2 probs - (1) it has many bugs and high-end features that do no work as promoted / advertised, and (2) it lacks many simple features that cheaper/older phones have. Can't be too difficult for those Finns to decipher this, can it??
And what would happen to Nokia? Well, I think its getting so big headed in recent times that its alienating a lot of serious / old-time fans. In todays market, there is great variety of choice. If one is to get buggy and ill-designed products anyway then why pay premium dollars for a Finnish lemon when you can settle for a similar lemon (and at times with almost enuff bells & whistles to challenge Fort Knox) from say China, at a fraction of the price. And to think that many of these Chinese clones today ship with dual SIM capability as well as a (fuzzy no doubt) TV monitor!
My advice to folks out there, please do buy a Nokia if you are in the market for a cheap, no-frills phone to be used as a spare phone or on those mountain camping trips when a gud flashlight is required. But if you are looking for a serious BIZNESS SMARTPHONE, the E72 is definately not it. Still love you, darling!
There ought to be laws out there on the use of the term 'smartphone'

Time behind by 1 hour - Nokia Messaging

Hello all,
I'm have two accounts (gmail + work email) that both have incorrect times for both inbox AND sent folder. I send an email from my phone and it shows the time as 1 hour behind but shows up in my inbox on my computer as the correct time. When I check the connection info, that is correct. So I'm guessing it's an issue with my phone's clock? I have it set to local time and automatic time update is turned on as well. I use mail for exchange to sync my calendar with google calendar and the times there are correct there too. I've uninstalled and reinstalled a few times and also have reset the data.
It was working correctly prior to my most recent hard reset (obv N97). Can anyone point me to any setting that I may be overlooking?
Thanks!

I have the same problem - any ideas, anyone? I've tried messing with the clock settings per another message on here, but it makes no difference - either with Auto Time Update on/Local time or Auto Update Off (i'm in LA - GMT-7), restarting each time. I have a 5800/RM-428 NAM, 50.2.05 - and this started happening recently when I updated Nokia Messaging to 10.2.02.26 (main) via SW Update.
Thanks in advance!

E72: Is there a new firmware for Nokia Messaging ?

Hello,
I have E72 and it has integrated Nokia Messaging. But when I look up Nokia's messaging website, It talks about additional functions like social networking as part of nokia messaging. Are these available for E72 ? I also see the newer Nokia phones,C3,C6 & E5 already have the new version of messaging softwware. Any idea if E72 will get these ?
Thanks
venks
Solved!
Go to Solution.

Nokia Messaging is rather confusing as there are different components.
There's Nokia Messaging Email which is built into the E72 email client (which is part of the firmware).
Then there's Nokia Messaging for IM (aka 'Chat'), which you should have pre-installed as the 'Chat' app.
Finally there's Nokia Messaging for Social Networks which is another separate app.
If you go to http://messaging.nokia.com/ and select your phone, it will show you the services available in NM. You can't download the Email client as it's built into the firmware. You can download the IM app though to update the one built in (I think it may be available via Control Panel -> Phone -> Software Update on the phone also).
NM for Social Networks isn't currently available for the E72 officially. It was available as a beta but it's been removed, I believe due to quality issues. I had downloaded it and frankly it was fairly rubbish.
Personally, if you want an app for Facebook, you can do better getting the official Facebook app for the E72 (from the Ovi Store) and for Twitter get Gravity. The latter has some beta and alpha versions which also support Facebook (plus as GPS support and other features) which work great. Yes, Gravity costs money, but frankly it's well worth paying for as it's one of the best Twitter clients on any mobile phone.
P.S. NM for Email can only be updated by a firmware update of the email client. There are newer versions of the email client for 5th edition as it's not integrated into the firmware. Unfortunately Nokia decided to integrate it on the E72 and these updates are not available to us. That means crucially we don't get Destinations support in the email client
E72-1 UK CV 052.005

Nokia Messaging has a life of it's own.

Installed Nokia Messaging on my 5800XM a couple of weeks ago, and have struggled ever since to get it to work how I want, and am just about to bin the thing. But thought I'd make a last-ditch plea to see whether anyone can help me set it up the way I want.
I don't want an "always-on" function: I want to control when it synchronises. So I want to run the app when I want to, collect messages when I ask it to, and not do anything unless I command it. But it has a life of it's own ! My settings:
1. General: manual application start.
2. When to sync: (1) Days - nothing selected (2) Sync while roaming - always ask
3. Options - offline
I thought, with these settings, I ought to be able to manually sync by selecting Send/Receive. And so it does. But it also starts up automatically (if I turn it off it simply starts up again uncommanded); it synchronises even when the app isn't running; and the data transfer indicator shows it's trying to do something even when the app is turned off and the setting is offline.
In short I don't trust it not to start initiating a data transfer when I don't want it to.
Can anyone offer any clues as to what might be going wrong here ? If not, useful as it is, it's the Uninstall option soon !

ok just found out more info on this problem here is the link for anyone interested.
http://www.manu-j.com/blog/macbook-trackpad-not-responding-working-battery-blame /379/
and apple recalled the battery (i never got that memo)

Problem with Nokia Messaging on my N97 (V22)

Since afew weeks I have a strange problem with Nokia Messaging on my N97.
I receive emails using Nokia Messaging (V10.2.26) with a date shown incorrect as 01.01.0000 and the email then can’t be opened/read.
This happens either on 3G connection as well as WLAN and it seems to be by random, not only HTML-emails or emails with text only.
I have uninstalled Nokia messaging already and reinstalled V10.1.24 but the problem still remains.
Is there any idea how to fix this issue because it is quite annoying and I can’t use the full functionality of my cell phone?

millic wrote:
ceroberts75, I remember from your other posts somehow server thinks you already have an account with the email you are trying to configure and you/nokia support is not able to get access to it. Different people have resolved this issue in different ways. For me it was just another way. Thought it might help someone.
absolutely m8. thats why i gave you a kudos.
the challenge is that NM has been unruly as of late...and believe when i say that i have literally been on the phone teching nokias support up to tier 2 and creating, canceling, trying new acounts with different email, different ways of creating them, with wifi, gprs...and praying for hours accross mutliple phone calls
but to no avail, are the devices we are using connecting and syncing...even with thier n900 specialist which i had to help him! lmao.
another option for a solution is alwayhs welcome as there are more then one way to skin a cat.
i hope it works for him and others as i kno9w thesome that are just giving up on it.

Nokia Messaging: Sent emails are not saved on the ...

Hi,
I use Nokia messaging (the latest -13 version) on a Nokia 5800. The server is a Imap server, not one of the automatically detected email providers. Sending and receiving of messages works. Unfortunately the messages are only saved locally on my phone, not on the server. How can I change that? How to I specifiy in which folder the messages are to be saved?

If you have performed a sync with the device since you restored this old backup, then don't bother looking for another backup. iTunes writes over the last backup each time you sync. If you were handling contacts in iCloud, you would find them by logging into iCloud. Or you can check settings and iCloud and see if the button it on for Contacts. Otherwise it might have been on the computer, if you had a program that syncs with iTunes and handles contacts, depending on the computer system you use. If Windows, it would be Windows Contacts or Outlook. If a Mac, there is a Mac Address book as well.

Removing an email account nokia messaging

Hi,
I just wanted to share how I solved an issue with my E72 as another friend had a similar issue.
I setup my gmail account and it was a breeze setting it up and it was working properly (except when NM was down). BTW I use Roadsync for Exchange mails. My wife wanted to check her email so I tried to add another mailbox with her credentials but NM refused to recognise it. I did a browser cache clear and then a restart. Post that I started getting all my wifes mails but not mine. Post that however many times I removed the mailbox and set it up again with my credentials I would only get my wifes mailbox. Not fun.
I logged into email.nokia.com and saw the setting - it had my name but all the folders from my wife mailbox. Looks like NM has an issue with its cache clearing (?). Anyway remove the mailbox at email.nokia.com and set mine again and presto it started working again.
Lesson learnt - the setup on the device is very spotty when it comes to changing setting so use email.nokia.com , remove the mailbox and set it up again.

You have been lucky, usually it ends up by a full hard reset plus cleanup of all Nokia Messaging setups on Nokia's site...
Very lucky!

N86 Nokia Messaging

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