N9: Cannot enable Bluetooth (anymore)

I bought a N9 a few weeks ago. I tried to copy my contacts via Bluetooth from my C3-01, but it would not work, as the connection could not be set up properly.
Since a week I cannot even enable Bluetooth anymore. When I choose the menu option (Settings - Bluetooth) it takes about 20 seconds and nothing happens. Then I get to the bluetooth menu, where I cannot switch it on.. It just hangs and hangs...
Has anybody encountered this problem?

_neg_ wrote:
As I understand Hard Reset will remove all data, settings and application, am I right ?
Yes you are, upon N9 it is called "Clear device":
To Clear Device, do the following:
Open “Settings”
Tap “Reset”
Choose “Clear Device”
Tap “Yes” to confirm the process.
This process may take up to 15 minutes depending on the data stored in the phone. You may need to wait for the process to complete. The phone will switch off and then on again.
Happy to have helped forum with a Support Ratio = 42.5

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