N93 Software upgrader fails

Heeelp, the long awaited software (firmware) update 11... for the N93 came on line in the last few days but when I run it the phone crashes (screen blanks) and looses PC connection. The software reports that the installation has failed after about 10mins of inactivity. Has anyone else seen this and is there a simple explanation? Two battery out-restarts clears the phone and it seems to work like before, no new software installed :-(
SIM and mSD were both in, General profile selected,
Cheers, Dan

hi guys
i've got notification that my phone will be coming back tomorrow
you can't imagine how happy i am
but i have been waiting since 18th october!!!
i owned the phone for 2 months but only had the phone for 1 month and the phone was dead and gone for 1 month.
since i did not buy the N93 from Nokia direct, i sent it to a grey import dealer where i bought it from. \
For lots of reasons I kept my mouth shut about why the phone died. i just told them "the phone for some reason just died!"
i'll update you guys about the phone tomorrow!
The Nokia N93 is seriously one of best phones out there.

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