N95-2 Synchronise with Lotus Organisor and music f...

My wife has recently been given my son's N95-2 and we are trying to interface the contacts and diary to Lotus Organisor ver 6
I have been able to use the PC Suite wizard to setup and point at the relevant sections within the organisor but when we try and synch, with settings set to copy from phone to organisor, it sees and counts the phone records, but then tells me that it can't open Organisor even though all password's are entered in the wizard
Also in the music folders
My son has deleted the music tracks he had, but we still have what appear to be the artists names in the lists and we cannot delete them
All help appreciated please

Surprised to have not heard from anybody re this
Come on people or even Nokia support please help

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