N95 8gb dead or can i fix it? help!

hey all,
first time ive posted here but im hoping you guys can help. I have a n95 8gb that was working fine until today.
I turn the phone on it loads normally but once its booted the only button that works is the power button.
When its loading i can cancel the nokia hand shaking video with the C button so i dont think its a hardware thing. Ive tried doing a hard reset but that does work. I have tried to do a firmware update but i cant select the mode of transfer when i plug it into my computer (because the keys dont work). One thing i didnt notice was weird one of the times it loaded the list of open programs came up and had programs ive never heard of before running/opening one was carosel and the other one was adatserver.
so im kinda stuck
any suggestions?

If no keys work after you boot up then you can only try the Hard Reset.
Always remember to backup your phone before performing resets as your data may be lost.
The "3 finger deep reset" which is depress these three keys simultaneously "*" "3" "green phone" and then power on phone whilst keeping those same three keys depressed until you hear start-up tone.
This should ONLY be done if the device doesn't power up normally anymore and it wipes everything in the Phone memory that is not part of the ROM.
Failing the above, your only remaining option is to send it to your nearest Nokia Care Point.
You can find your nearest Nokia Care Point at:
For UK
http://www.nokia.co.uk/A4228006
For Europe:
http://europe.nokia.com/A4388379
For Asia-Pacific
http://www.nokia-asia.com/A4416070
Elsewhere:
http://www.nokia.com select your country, go to the support section, then select repair.
Message Edited by cjlim on 12-Jun-2009 09:24 AM

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