N95 8gb memory fault

im having problems with the inbulit memory, menu > tools > utilities > memory, then i am gettin a message saying 'mass memory not available'
so i cant access anything in gallery, pictures, music etc
please help.
its out of warranty beacuse the screen broke and had to take it apart to replace.

Then it stands to reason that in doing so you have damaged something else. Even out of warranty, it is unwise to repair the phone yourself. All we can recommend you do is have it repaired at your cost by a Nokia service point, we are not allowed to discuss any form of hardware disassembly here.

Similar Messages

Nokia N95 8Gb Keypad Fault

Hi All,
I have a Nokia N95 8Gb which has developed a strange keyboard fault..
The number and top plate buttons only work when the slider is virtually closed, with just the *,0 and # keys exposed. If you slide it all the way open, none of the keys work. If you slide it all the way shut, none of the keys work.
I have tried removing the battery for a more than 30 minutes with no success.
I have also carefully taken the phone to pieces and re-seated the ribbon cable plug and it all looks fine. There are no obvious splits or breaks in the ribbon although the phone is quite old and has seen some use! The screen works fine at all times.
I cannot do a hard reset on the phone either by typing the number or power on key sequence as the buttons won't work with the slider open far enough to get to the keys. I have tried operating the phone with the front removed but this was not successful as the slider has to be in the exact position described above otherwise the keys won't work at all. I have however reinstalled the firware (version 35.0.001) and this will have done a reset on completion and this hasn't made any difference.
I have a number of questions:
1. Has anyone seen this problem on the N95 8Gb please?
2. Any idea if it is likely to be a brake in the ribbon cable? (I would have expected to see a problem with the screen if this was the case though.
3. Does anyone know if a fault with the ribbon cable would cause the main number keys to stop working too?
Thanks!

@Stolly: Reason for this is that this boards are the official Nokia discussion sites provided by Nokia. Taking any phone apart voids the warranty. Warranty voiding topics are no-go here even though your phone is 4 years old.
People come here to seek help from Nokia users and there is a great chance that users believe it's okey and recommended to take their phones apart to fix the issues themselvs after reading posts. - In many cases people will make things worse and void their warranty, so when they eventually need to seek help at a Nokia care point, they will find themselv to be rejectet because their warranty is voided.
Nokia won't support that.
If you want to discuss any non-official ways to handle your device, please visit a non-official forum.

N95(8gb) Memory Problem (please help)

Hello
New here, so I hope I'm posting this in the right area of the board.
I have recently purchased a second hand N95 (8gb) but having problems with the mass memory. Yesterday, while downloading some tracks to the handset (about 2 hours worth of tracks from scratch), a warning kept appearing on the phone saying that memory was full and that I needed to delete some data. I went to the memory section of the phone and by mistake I pressed the 'format mass memory' thinking it would help, but it didn't. I still cannot put any tracks or videos to the phone. Intotal I have only 18 tracks, some 1 hour 12 mins in length. Clearly something has gone wrong.
The phones capacity is currently reading:
Capacity: 7735mb
Used: 1472kb
Free: 7734mb
Hope that someone can assist.
Many thanks
Jonathan

thats fine but i dont konw is this the latest software for this phone my suggestion would be go to nokia.com, before that switch off ur phone and remove ur battery u will find the product code it will start with the numbers "05" note these numbers i think it will be a 8 digit no i am not 100% sure,back to nokia.com u will find a link download software,there u will have an option "can i update" and it will have a box to enter these numbers enter and click "go" if u find a version greater than what u see on the phone go for the latest
"Sorry for the long description"
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

N95 8GB Memory full when synchronising. No way!

I've got loads of memory on phone and mass memory. Why do I get 'Memory full. Close some applications and try again.' when I try to synchronise with N series pc suite on xp media centre?

Hi, ive been racking my brains because of this as i was wanting to sync before updating my N95's software..
I had 1.4gb free on my memory card.. and about 110mb free on the phone.
Finally figured The reason why my sync was failing was a very large note (which i had forgotten about) 770k.. after deleting this.. phone sync's perfectly.
Have a look for large notes!!
neebong
The man from delmonte.. He say Yes!!

NOKIA N95 8GB MEMORY ERROR

Hey guyz
I keep getting an error message on my phone "not enough memory to receive messages. delete some data first" how ever I still do receive messages but can't get rid of this messages appearing every now & again. I've reflashed it, done a factory restore, formatted the memory. Gave it to carphone warehouse as its still under warranty & they reflashed it but I still get this message. Can any1 help me get rid of this?

Have you checked with a different SIM?
Cheers,
DeepestBlue
5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
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Nokia N95 8GB Album Art and Album Folders Issue

I have been hunting for for a resolution for two issues with the N95 8GB Media Player all over the web.
1. Adding artwork (CD Covers) to audio tracks (or albums) seems to be at best hit and miss. Most of the time it just does not work.
2. Deleting an album delete all the tracks but deleting the album folder seems almost impossible.
Well this weekend I decided to try to solve this and I think I may have hit upon a solution.
Since so may people have the same problem I thought it worth repeating. I would stress this has not been exhaustively tested but it does work reliably so far.
I am using Nokia Music Manager 2.0. The fix is simply to convert the files to AAC rather than to M4A (which is the default). After this simple change everythig worked find for me. I can add and delete albums from Nokia Music Manager 2.0 (don't forget to refresh on the phone afterwards) AND reliably add Album Artwork.
So here is how I have been working.
1. Set the conversion format to AAC. I have been using 'Ultra high' quality setting. Options Menu >> Setting >> Conversion Tab.
2. Next put in a CD, select all the tracks and choose copy to my collection.
3. While this is going on I find the artwork on the Web. A simple Google Image search with the album title and artists last name / band name seems pretty 100% to get the on the first page. Download image to My Documents / My Pictures.
4. Once the CD Rip is complete they will all appear in My Collection. I select all the tracks in my collection for the album in question, and then right click on one of them and select Edit.
5. I then attach the Album Artwork by clicking on the blue folder and choosing it from my, MY Pictures folder.
6. Finally select Copy to Phone from the File Menu.
This has worked for me so far 100% and I have done 20 or so albums.
NOTES:
To get Nokia Music Manager 2.0 I uninstalled the version of Nokia Phone Suite that came with my phone and went to
http://europe.nokia.com/A4144905I (or seach Google for "nokia phone suite"
I chose the N95 8GB downloaded and installed. At some point shortly after install Phone Suite informed me that there were updates available and Nokia Music Manager 2.0 was one of these.
I was originaly using this and suffered all the problems you guys have. After searching the web and finding no solution I decided to do some experimenting.
Hope all this helps.
PS If you need to delete all your legacy album folders, this is the fix I found on this same site. You can do this at any time.
1. Enable the option to be able to see Hidden Files and Folders in your Windows Explorer.
2. Connect your n95 8gb to your computer and choose data transfer mode.
3. Go to My COmputer >> Nokia Phone Browser >> Nokia N95 8GB >> Memory Card E:
3. If you have selected Show Hidden Files and Folders (see 1) you should see a folder called Private.
4. In the Private folder you need to delete the contednts of three folders
\private\101FFC31 (mpxv1.mpd and pcv5.mpd)
\private\101f8857\Cache
\private\101ffca9
In all the 3 folders delete all the files Not the FOLDER
Next time you restart the music player it will rebuild the indexes without the deleted albums folders.
Hope this helps someone. It restored my sanity.

Album Art
Basically there are two methods
Method 1.
You do it on the phone. Load the album art pictures to the memory card. (Must be JPEG NOT BMP)
Load also the music files.
Open Music application in the phone. Open an album then select Options->Album art then Options-> Add, browse for the picture and select Ok.
Repeat for each ALBUM
Method 2.
You do it on the PC.
Get a Tag editing software like Tag&Rename, WINAMP, etc.
Edit the files Metadata to include Album Art picutres (again they should be jpeg and also they should be set as Cover Front).
Transfer the files that have Album Art using File transfer (usb mass storage) don't use MTP or PC Suite as these methods may convert the files and Album Art will be lost.
Or you can continue using your Method
Message Edited by el_loco on 04-Feb-2008 10:44 PM
640K Should be enough for everybody
El_Loco Nokia Video Blog

Running out of room on my Nokia N95 8GB

Hi All,
I am running out of room on my Nokia N95. On my Windows drives for a situation like this, I usually turn to a utility like WinDirStat or TreeSize to tell me how much each folder has, because Win XP by itself doesn't let me see the size of all sub-folders for any given folder.
However, using Nokia PC Suite, the path to my memory card is not accessible to either WinDirStat or TreeSize. In Explorer, it looks like:
Nokia Phone Browser\Kermit the N95 8GB\Memory Card
But the path in WinDirStat and TreeSize comes up more like, neither of which can work with this:
::{20D2AFE0-3AEA-1069-A2D8-08006A30309D}\::{416651E4-9C3C-11D9-9BDE-F66BBD1E3F3A}\359542013516644\E:
So, how do I get a proper idea of where my space is going?
Any assistance appreciated.
Rob

Hi Babdi,
That's of some help - at least now I know that it is sound files that are taking the biggest chunk of memory, but I need a better break down than that. For example, I have files belonging to over 20 podcasts - I would like to see which particular podcast is taking up the most room and trim that one. As it is, I can see all individual sound files in the folder:
Memory Card\Podcasts\Sounds
but it isn't immediately obvious which file belongs to which podcast, and there is no way for me to logically sort them into their categories..
Any other things I can try?
Thank you very much btw - you still showed me something useful.
Rob

Data recovery from N95 8Gb internal memory

Hello
My girlfriend's N95 8Gb came to something of a nasty end over the weekend. No screen, no keyboard, camera unit's out, but, with a battery the lights still come on. The question is whether we can recover anything from the internal 8Gb flash memory. Any thoughts as to whether anything's salvageable and/or how to go about it? Has anybody been in the same position and succeeded in recovering any data?
Cheers

Thank you for your replies cjlim and jjegan.
The main problem I've got with mass storage mode is that with no screen nor keyboard I can't really select anything. I suspect when I connect the USB cable its probably waiting for me to select mass storage or PC Suite modes before it registers as a device on my PC. At the moment I therefore don't know for sure the connection's working. As I say the lights come on, so I'm hoping the main board is still in some sort of working condition. Guess I could see if the Nokia service centre could add a keyboard and screen??
Although costly I'd be quite happy to pay a data recovery specialist to get the images back, but I'm wondering how to even find such a specialist. I've searched google for a data recovery specialist in Singapore, but to no avail. They all seem to be fine with flash memory cards (as I am), but seem to baulk at an internal flash memory chip.

N95 8GB Mass Memory in use error

Hiya
I have a N95 8GB and when I try to connect it to my PC I get the error message that the mass memory is in use by another application.
I have stopped all running applications. (there where none)
Done a factory soft reset.
No difference. Still cant conect the phone in Data transfer mode.
Any suggestions of a help ful nature woild be nice.
Thanks

hi
i am also having the same probelm. whenever i conect my mobile to pc using data transfer mode. i get this message
unable to start data transfer mode. mass memory in use please close some applcations
now i have checked ther is no application running in the background
also when i try to open the help file on moible. it says memory full. please close some applications and try again
anyone knows the solution to this problem
thanks

N95 8GB Isnt reading/detecting any memory card.

My N95 isnt reading or noticing that a memory card is inserted, I tryed formating it it wouldnt let me, a message comes up saying "Drive not found". Even when i create a fold inside it a massage comes sayinf "Param error".
Clicking Open says empty.
I tryed to formating on the PC, but nothing changes, its still says the same thing.
I tryed 2 new memory cards and both gave me the same messages.
could I have some help pls.

I remind you that if you have something calling itself a Nokia N95 8GB that has a memory card slot, then it most certainly isn't a genuine Nokia device.
This being the case, all bets are off when it comes to hardware compatibility and you will receive no support here. All I can say is simply that the µSD card reader in your phone is most likely not an SDHC reader, meaning that it won't accept cards greater than 2GB.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

N95 8GB v20.0.016 - mass memory failure #3

For the third time my N95 8GB has managed to corrupt its mass memory ("mass memory corrupted") - only this time, I am unable to reformat it at all!
The problem behaviour is as follows:
Used the phone last night to take several pictures, accessing the Gallery at one stage to find and delete one picture. This afternoon I look for the photos to review, and the '200902' folder (images for February) on the mass memory has no subfolder and is empty. However, I DO have a video saved on the phone from the 7th of February!
This afternoon I am able to take as many pictures as I like and they are saved correctly in the gallery and the 200902 folder. I had used about 5.2GB of the mass memory at this point. (It may be worth noting that I would occasionally get the message 'Gallery: Memory full' whilst browsing the gallery, but never at any other time).
At this stage, the mass memory is still fully populated, so I thought it would be best to cut my losses and take a full phone backup. The backup process fails, with an error along the lines of having lost connection with the phone.
I check file manager to see what's going on, and the following message appears on the memory card page: "(no data)".
All previous times the handset corrupted its memory, the trigger seemed to be a reboot of the handset. (Contents were lost upon returning to File Manager after a reboot). Having not rebooted the phone at all in the last 24 hours, I was surprised that the memory card contents had apparently disappeared without any application being launched and apparently no new data writing attempts being made. Perhaps the read operation for the backup caused the failure? But this still does not explain how all my February photos were deleted.
Without any obvious way of getting to my files, I rebooted the phone, returned to file manager and was greeted by the familiar: "(mass memory corrupted)".
As mentioned previously, when this happened before I was able to format the memory via Menu -> Tools -> Utilities -> Memory -> Format. This time, I receive the message: "Mass memory is in use by other application. Continue anyway?". I select 'Yes' - but the handset simply returns to the memory screen and "(mass memory corrupted)". This still happens even after a reboot.
I have performed 'Factory settings' reset via the phone menus, a 'hard reset' via code *#7370#, a format by holding *, 3 and the call answer button whilst powering on the phone - none of these prevent the 'Mass memory is in use' error from occurring. I have also attempted to format drive E (mass memory) but this just returns an error code. When I attempt to upgrade the firmware, the process fails every time after ~3 minutes saying that the connection with the phone has been lost (the warnings about upgrading do state that the mass memory should NOT be encrypted, so I presume that it being inaccessible is equivalent to this).
I cannot see any way to format the 8gb memory so that I can make it usable once more! The phone was not dropped or damaged in any way in the last 24 hours, yet it seems that something must have physically changed inside it?
The only parallel I can draw between this incident and the previous one is that both times, the memory was around 2/3rds full (around 5.5GB). I am wondering if perhaps the FAT table outgrows itself and dies?
My 1 year warranty expired 3 weeks ago - I am hopeful my network operator will be able to provide a replacement and that this phone just has a 'bad' memory chip - it really is a superb phone barring this infuriating corruption problem mine seems to have!
If anyone could shed any light on a solution it would be much appreciated
Thanks,
Alex
Message Edited by dazz19 on 15-Feb-2009 11:43 AM

In the end my operator agreed to replace the handset for me after a lot of to-ing and fro-ing. In my opinion the problem was caused by a faulty memory chip.
Alex
p.s. - the old handset was sent to the operator for repair and they were unable to repair it, only offer a refurbished replacement. With the greatest of respect, it's good to know my case is not unique!
Message Edited by psx9 on 12-May-2009 01:10 AM

How to free phone memory in n95 8gb

Newbie here, My device is n95 8gb. Upon scanning memory n then phone memory details shows that "88 mb" space is used by message, even the inbox having 4-5 messages and 15 message in self created folder n all are simply text message, no mms no email no attachments etc. As earlier i hav told my problem is 88 mb memory encroached by message only. While i set in message settings to use mass memory for "memory in use" option the day i bought the phone. Remembering one thing that from day 1 phone shows 88 mb memory used by message upon scanning. Why and how ?? i can not understand till now. I hav deleted all message from inbox, sent, drafts etc even deleted mailbox but of no use to 88. Please Please Please Please Someone help me i just want to get rid off this 88 mb n frequent message of "Low phone memory close / delete some app first" Sorry for writing such a long post but actually i think giving proper history and condition may help u people to finally help me out. So why message hav that much used memory and how can i free up some mb

you can back up your stuff by either downloading nokia pc suite or ovi suite
http://europe.nokia.com/get-support-and-software/download-software/nokia-pc-suites\
yes you can backup on your memory card, cards do get corrupt sometimes. once you back up via pc suite or ovi do as GS had suggested in the above mentioned post.
yes the *#7370# formats only phone memory
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Transfering memory card data to n95 8gb

how do i get my saved data from my n73 memory card into a n95 8gb? stuff like games, pictures music, ringtone etc etc

27-Nov-2008 03:23 AM
andialir wrote:
thank you i will try this, but i last time i used pc suite i was having a connection problem
PC Suite doesn't even come into the equation here.
Connect the phone in data storage mode. It will appear in your "My Computer" as an external drive.
Enable the display of hidden and system files so that everything gets copied and just drag/drop stuff over from one place to the other using the explorer.
(Note that I can't provide more detailed help than that since I don't actually use Windows on my own PCs)
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Upgrade from N95 to N95 8GB not enough memory

I have just upgraded from the standard N95 to the N95 8GB, I did the back up from the old phone however when restoring the files to the new handset it has completely filled the phone memory. There does not seem to be any management of the memory (aka sim/phone of old) I cant see how to make it use the larger mass memory rather than the phone.
Having the phone memory full renders it unable to do anything, like set up a mailbox or choose a ringtone.
Any ideas....

I have just upgraded from the standard N95 to the N95 8GB, I did the back up from the old phone however when restoring the files to the new handset it has completely filled the phone memory. There does not seem to be any management of the memory (aka sim/phone of old) I cant see how to make it use the larger mass memory rather than the phone.
Having the phone memory full renders it unable to do anything, like set up a mailbox or choose a ringtone.
Any ideas....

8GB memory cards for N95 - Nokia says 4GB max

OK... I have a N95 (bought late Nov 07). Bought an 8GB memory card... all seems to work great.
Thing is Nokia list 4GB as the max memory card on their web site here - http://www.forum.nokia.com/devices/N95
I assume 8GB is OK and reliable to use ??
Just checking - as I said, not seen any problems at all just curious as to the mismatch.
cheers

I haven't seen a slowdown with lots of videos and music on a 2GB card in my N73, but I have seen a huge slowdown with a lot of MobiReader eBooks installed (around 100)- it takes four or five minutes sometimes to go from a book back to the library. It doesn't happen with only a few books installed (10 or so).
I haven't had much chance to check with my N95 that I was given for Xmas - it only came with a 1GB card and I only have a few songs plus DivX music videos and movies plus 20 books aboard so far, but so far I haven't seen any slowdown even with MobiReader.
I'm looking for an 8GB card for my N95 once one becomes available here and I can confirm it works reliably in my N95. Then the wife gets the N73 with the 2GB and my laptop gets the 1GB card. Guess I throw away the 256MB card currently in the laptop!

N95 8gb memory fault

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