N95 8Gb phone via 3 with a promotional deal of the...

Dear All,
I received my N95 8Gb phone via 3 with a promotional deal of the Spiderman 3 movie already installed. Unfortunately the movie was not pre-loaded onto my phone. Your Nokia service team (UK) advised me to contact 3, who told me to contact Nokia. Nokia then told me to contact a Nokia service centre to have my phone flashed at level 3. The service centre said they could not do this. After 3 weeks the Nokia service team then again told me to go to a service centre and pay to have a Level 3 flashed on my phone at my own time and expense. I don't think this level of service is satisfactory.
Thanks

Your problem is with three, they have either removed the movie from the phone (they often remove or lock features) or are supplying the version that doesn't include it.
N95 8GBs that are supplied with the movie have it pre-installed and are supplied in spiderman branded boxes. It is never supplied as a separate download.
At the end of day it's only a movie, you can buy it for £5 and transfer it to the phone with a bit of free software if you want it that badly.

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