N95 help please,both ok buttons do not work

Question

hi both my ok/select buttonshave stoped working, im guessing its not the keypad because all the buttons work fine except the both buttons you can use to select things or open programs, my is useless ! i can not even connect pc suit to try and d/l new software because i cnt select it the program on my phone to connect,any help would be very much appreciated

Answer 1

I'd guess it is the keypad, or those keys in particular,
It does sound like a Hardware Fault, best bet is a trip to a nokia care point and let them take a look
If you do want to try something else first only a hard reset springs to mind, tho this will erase alluser data from the phone memory
1. Switch off the phone.
2. Hold down the following three buttons: Green (the call answer button), * button, and '3' button.
3. While holding these buttons, hold the power button for a second to switch on the phone.
4. Release when the phone shows the nokia hands logo or shows other signs of life like the language selection screen.
It may take a few attempts and very flexible fingers.
You can find your nearest care point by using these links:
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.