N95 MEDIA KEYS NOT WORKING even without ALARM

hey, guyz my media touch keys, [used in landscape mode] arent working, these arent working from the very first day[even when i hadnt adjusted recurring alarm] neither i have used my own back-ground pics in media menu. my firmware version is 20.16, the latest one ,
i got n95 as a gift and the person bought it from Saudi Arabia!
what say NOKIA, what excuse u have this time ?

regarding the 8GB version, mine is silver but came with a 8GB memory card from o2 UK would that not make it the 8GB version?
No,i have exact same phone as you,N95-1 with 8gb memcard but the firmware is way behind.N95 8GB has V20.0.015 as standard fw
for lighta isue,check in tools,settings,general,personalisation,,display,and look where theslider is for the light sensor,,if its low tweak it up a bit...keypad lights only work when light sensor detects a little light,so at midday,lights wont light up anyway,dont need to..energy saving i guess...check these and get back to me m8
N91
N95-1
RM-159
12.0.013
8Gb microSd card

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regarding the 8GB version, mine is silver but came with a 8GB memory card from o2 UK would that not make it the 8GB version?
No,i have exact same phone as you,N95-1 with 8gb memcard but the firmware is way behind.N95 8GB has V20.0.015 as standard fw
for lighta isue,check in tools,settings,general,personalisation,,display,and look where theslider is for the light sensor,,if its low tweak it up a bit...keypad lights only work when light sensor detects a little light,so at midday,lights wont light up anyway,dont need to..energy saving i guess...check these and get back to me m8
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