N95 shuts down, been repaired 3 times help needed ...

ive had the n95 a month now i bought it from ebay. its been to an authourised dealer twice and then to nokia . it is still shutting down usually when i try to answer a call. occasionally it will close down without touching it, i love the phone can anyone one help or advise me what to do next, thanks

Hi andyroo
Firstly you need to exclude that problem is software related.
Remove memory card (if any) and carry out a hard reset key in *#7370# on standby screen followed by 12345 (default Nokia lock code) when requested. Unfortunately ALL data will be erased from the phone.
It might be an idea to try with a different SIM if possible.
Intermittent faults are the worse kind and you won't know if it has been dropped at some stage if casing has been replaced.
Happy to have helped forum in a small way with a Support Ratio = 37.0

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  • N95 shuts down, been to repair 3 times can anyone ...

    ive had the n95 a month now i bought it from ebay. its been to an authourised dealer twice and then to nokia . it is still shutting down usually when i try to answer a call. occasionally it will close down without touching it, i love the phone can anyone one help or advise me what to do next, thanks

    Hi andyroo
    Firstly you need to exclude that problem is software related.
    Remove memory card (if any) and carry out a hard reset key in *#7370# on standby screen followed by 12345 (default Nokia lock code) when requested. Unfortunately ALL data will be erased from the phone.
    It might be an idea to try with a different SIM if possible.
    Intermittent faults are the worse kind and you won't know if it has been dropped at some stage if casing has been replaced.
    Happy to have helped forum in a small way with a Support Ratio = 37.0

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