N95 Software Update it Stops when is updating

I have a N95 with the 12.0.013 firmware and I want now to update to the latest version. I installed the latest NSU and PC Suite to my PC. The software update starts well without any problem, but when it goes to 51 MB of 124 MB it stops, saying that the update is failed of network connection or sometimes because the phone is busy. BUT I have a good internet connection and I switched off the Firewall, I Formated the phone, I tried to another PC but it stops at 51 MB. Please help!!! I want a cleaver answer, not to see the network connection or the phone, because i I tried everything!!! Help please!!! Thank you

Hi g3rti
You will I am sure probably have seen this post by psychomania, but it certainly does not look good and a visit to Nokia Care Point may well be necessary to re-install the firmware.
/discussions/board/message?board.id=swupdate&message.id=38369#M38369
Happy to have helped forum in a small way with a Support Ratio = 37.0

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What are the problems in N95 software update V20?...

what are the problems in N95 software update V20?
and is the mean of UPnP and USB Mass Storage and what are thier uses?
THANKS EVERYBODY FOR YOUR ANSWERS..

19-Dec-2007 11:15 PM
tito_6646 wrote:
what are the problems in N95 software update V20?
and is the mean of UPnP and USB Mass Storage and what are thier uses?
THANKS EVERYBODY FOR YOUR ANSWERS..
Read this topic its about them: /discussions/board/message?board.id=swupdate&message.id=24327#M24327
USB Mass Storage is the possibility to use your phone as a simple flash memory without the need of any additional drivers and apps, just plug it to you PC and write/read/copy the data.
UPnP is a something like a Wi-Fi protocol which allows u to view you images or listen to music on a compatible devices (PC, TV, music centers etc) over the air.

N95 software update in windows XP Pro 64 Bit will ...

N95 software update in windows XP Pro 64 Bit will not work
says O/S not suported
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N95 Software Update and Nokia Harrassment

Hi There,
I have think Nokia is getting more creative in finding various ways of making money from poor people.
But the question is will this make them rich or lose customers.
Look at this story.
I purchase a Nokia N95 - 8GB from Delhi, India on 29th Feb 2008 and then moved to Sydney last month. I have an HP laptop with Vista Ultimate 64-bit and the latest PC Suite (6.86).
Initially, I had a problem with connecting N95 to the PC Suite on my laptop. Windows crashed on installing PC Suite and gave a blue screen with the error on WUDFRD.sys. I called the Nokia Careline and they didn't the issue (though the issue is all over internet). They advised me to speak to Microsoft for the same.
However, the issue got resolved when i installed Vista SP1.
Which means that Nokia PC Suite does not work with Windows Vista Ultimate 64-bit but works with Vista SP1.
Day before yesterday, I found out that Nokia has released a new firmware for N95 - 8GB (version 20) so I tried to update it using the Nokia Software Updater. After downloading the latest software and the firmware from the internet, the Nokia Software Updater crashed saying: "Nokia Service Layer Host Process Has Stopped Working" and the update never happened. I looked up the internet and there are many instances of this problem.
I called the Nokia Careline at 1300 366 733 and to my surprise they said that my internet connection has a problem, though I clearly mentioned that both the firmware and the software update is downloaded from the internet, but he insisted that the server is busy and so I cannot download the update. Really laughable.
He also diagnosed that because I am using Vista SP1, the software is crashing, I should call Microsoft to downgrade to Vista without SP1. Question is… If I downgrade to Vista Ultimate from SP1, I will not be able to connect to the PC Suite. I upgraded to SP1 because of Nokia PC Suite.
However, he advised me to go to the Nokia service center and they will be able to update the software.
Now, this is classic. I reach the Nokia service center and show my mobile and the receipt of purchase. He says it is not covered under warranty because I purchased it India and so I will have to pay $49.50 for the upgrade and he cannot guarantee whether the phone will work after that.
Firstly, the Nokia Software Updater doesn't work from the Nokia site and then they ask us to pay for it. It is a Nokia Phone which is released less than a year and they do not recognise the phone manufactured by them.
This raises a few questions on Nokia's work ethics:
1. Do they test the applications they make available to the public.
2. Do they want us to pay for even their errors which we test as faulty? They should be paying us for testing for them and the inconvenience caused.
3. A phone is only to be used in the county of purchase. If you go abroad, buy a new phone.
If you have faced any similar problems, please share with all of us. I do not think Nokia is listening but we can create our own community to fight against this wrong-doing of Nokia. We buy expensive phones which then are money-minting and money laundering option for Nokia.
Thanks a ton for listening.
Shailendra
Sydney
edited by Moderator: *Email Removed*
Message Edited by kladiron on 21-Apr-2008 11:07 AM

While this is frustrating and as the previous poster has mentioned it is a common problem.
However, both my desktop machine and my laptop are running Microsoft Windows Vista Ultimate Service Pack one, I am though running the 32-Bit version of Vista becuase it is less hassle with drivers.
Previously I was running the "gold" version of Vista.
Other than a small installation problem on my Laptop, I have had no problem updating a large number of handsets with either computer.
Lets have a look to see if we can resolve the problem or at least get some way forward.
You are not the only one that has had problems, and I'm not the only one that hasn't had problems. Unfortunately this problem could probably occour under any operating system including windows XP.
It could be that there is some software conflict on your machine that is causing the services that the updater is using to fail. Sometimes it helps to create a new windows user profile, and use as little background applications as possible, as windows PCs can use millions of hardware combinations, it could be your USB chipset thats causing a problem or some other kind of internal hardware incompatibility - if you have access to another machine perhaps try installing the NSU application on that and trying with a different machine? I know that with Vista x64 - all your drivers have to be signed, do you have any hardware thats showing as in error?
As for warranty issues, well I'm not able to comment on the Local warranty issues, I know that if you buy a Nikon Camera, with a "Nikon Worldwide Warranty" in Japan, and then return to the UK for example, then Nikon UK wont touch your camera at all if it goes wrong. So Nokia are not the only company that enforce a country rule - its quite possibly because manufacturers do not like grey imports of their products. (even though yours is not a grey import) Just checking the warranty terms on a SonyEricsson handset and a similar clause is listed, but it cites that the internal parts may not be similar to one sold in the country that it was not purchased in, and hence unrepairable in your new country.
With a Nokia Phone, in the European Union it is EU wide warranty. The terms of the Austrailian Warranty are here: http://www.nokia.com.au/A4521194 however it does say: "This Limited Warranty is only valid and enforceable in the country where you have purchased the Product provided that it is intended for sale in that country."
A similar line is detailed in the Indian Warraty terms here: http://www.nokia.co.in/A4536240
I'm not 100% sure but you may be able to get service from an agent in India, if you are willing to mail your handset to an Indian service centre should you not wish to pay for it (although postage may be more than the price you were quoted)
Previous expierence of Nokia Care Telephone assistance tells me that they will tell you pretty much anything - and like most companies its too easy to blame someone elses product, though its perhaps reassuring that its the same on the other side of the world
Hope I have been able to help you in some way.
Shunts...
I will mostly be communicating with a Nokia E72 Zodium Black
Nokia E72-1 with Vr 051.018.207.04 Software
If this post helped... Add some kudos!!

Nokia N95 - Software update v20.0.015 for Phone CO...

I purchased my Nokia N95 in the New York Flagship store in July. The phone hasn't really lived up to it's expectations and has been quite disappointing.
I have however been given hope with the v20.0.015 software update. I have just gone to update the phone however it is saying that the latest firmware is v12. This phone is unbranded, unlocked and purchased from your flagship store. I would like to know when the new software will be available for the phone CODE:0548763 so I can make my original investment of $812 work like it should have out of the box.

11-Dec-200711:54 AM
smoketoomuch wrote:
I have the same problem...
My Swedish, unbranded phone 0546674 also only have v.13 available but the other swedish unbranded product codes (0534847, 0536068) have v.20 avalible.
What´s the thing with my code?
Yep, the same code as mine and no update.
Have mailed Nokia about it but no answer, absolutely nothing at all from them.

Nokia N95 Software Updater Fatal Error

I have recently bought a nokia n95 and when i inserted the nseries disc to insatll the software, i got an error with the nokia software updater. I went on nokia website and tried to download again, but came back with a fatal error, can anyone help, im using windows vista

I'm assuming you have full administrator rights on your PC ?

N95 Software Updater for Mac OS X Tiger and Leopar...

Hi Guys,
I am posting this in preparation for potentially migrating from a Windows PC to a Mac.
I have just got an N95 on T-Mobile, which is fully up to date. Currently, at the moment I have a laptop running Windows XP but I am considering moving to a Max OX Leopard MacBook in a couple of months and I wondering whether there is a "Software Updater" application for Mac OS X?
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Neil
Solved!
Go to Solution.

04-Mar-2008 10:48 PM
richardbronosky wrote:
This infuriates me! The non-microsoft users will remember how you treated us, Nokia. You can make things work cross platform or at least with Wine. This is inexcusable.
i'm a mac user.
before that i was a linux user.
before that i was a BeOS user.
i haven't been a windows user since 1998.
and i dont blame nokia at all for not providing a mac tool to update firmware on our phones.
have you ever updated the firmware on ANYTHING before? no? let me give you the run-down:
1. motherboards. they used to provide DOS boot floppies to update motherboard bios, but these days it's invariably a windows gui tool. yeah - when that change happened all i could think was "PLEASE PLEASE PLEASE dont bluescreen on me"!!!. but, thats the world today - so if you want to update the bios on your linux box, you'd better have a windows drive to boot from.
2. DVD/CD drives. again, windows gui tools - but with a higher percentage of exceptions. in some RARE cases you can even do it from linux.
3. mobile phones. well? i've never had a phone before with firmware updates even AVAILABLE. it used to be that you could tell a good motherboard manufacturer from a bad one by looking for firmware updates to its top 3 models. if there were only a few, and only for the first year, that company sucked (think Biostar). if they had ongoing support, frequent and adding features worth wanting over several years, that was a good company (think Asus). so where does that leave us? Nokia provides ongoing firmware updates. THANK YOU NOKIA FOR CARING ENOUGH TO DO IT.
yes. thank's are in order - not complaints. they dont sell windows. they dont sell macosx. they dont sell desktop operating systems at all. they sell phones. phones that have software. they provide ongoing support for these phones in the form of firmware updates. they give these updates freely and ensure that for a large portion of their user base that these updates can be installed from home with well tested code. for the rest of us? either take your phone to a nokia service center (i think the closest one to me is a 9 hour drive) or use a windows box. OR JUST KEEP YOUR OLD FIRMWARE, hell nokia isn't compelled to provide new firmware in the first place. the fast that they do is nice, but your phone does what-it-says-on-the-tin. you don't need to use windows at all if you dont want, you just cant update your firmware.
i am so sick of hearing the same tired complaints that "we'll never forgive you nokia" and "you make me switch to a competitor". its all **bleep**. you bought your nokia phone because of the features listed on the box. they are good features. the phone has these features, just as promised. use them and rejoice.
hrmph.
N95-1 ---> N97-NAM ---> N900 ---> E7-00 + N900 (I use them both)
(N95 was pretty good, N97 had potential but utterly failed to deliver, N900 is absurdly good. Those of you wondering, "should I try N900/Maemo/MeeGo"? The answer is a resounding YES)

Telstra Nokia N95 software update?

Hi all,
I recently purchased an N95 from a Telstra shop on 15/05/08, tried to update my firmware, have the latest version of PC suite 6.86.93, the N series PC suite, and the software updater. I've been reading the news on the N95 and Nokia states it's at version 21++ for firmware, doing the *#0000# check my Telstra N95 us coming up with firmware 10.02.006
Ok so I'm thinking sure, newly bought phone, I just need to update my firmware but that apparently seems to be impossible, everytime I try a firmware update my N95 it's telling me it's on the latest software for that phone.
Browsing around forum posts it would appear that not all N95's were created equal, I'm thinking Telstra is selling the N95-3, what I would like to know, and emailing Nokia customer service has proven to be quite useless on this matter:
ie stock standard cut and paste answers without them investigating this particular N95 variant's lack of firmware support, or being proactive in their solutions.
The response I had from them is you have an N95, the N95 is on version 21 for the firmware, phone companies that sell those phones sometimes have to verify the firmware before it can be put on, here's a link to the software updater, that's all fine, that's all information I could find out on my own too, what i would have liked them to tell me is, what version of firmware has Telstra allowed this phone to be updated to or is this a generic N95-3 lack of firmware love problem and if it is Telstra then do they have a liaison who can tap on the shoulder and say, "hey you know we are way ahead with the updates on firmware, you might want to update things on your end and let our customers keep up with the latest firmware other N95 users out there have access to because this really isn't representing our product at it's best..."
Or if it's a lack of N95-3 support, then what's being done about it?
Any other Telstra N95 users out there with this problem?

13-Jun-2008 11:33 AM
klink wrote:
im thinking about going to the local nokia store and requesting a upgrade in firmware for free to try and bypass telstra's lack of progress.
They won't do it. That would involve removing the network-approved firmware and replacing it with generic firmware.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

NOKia n95 software update - Please HELP

Hello everyone,
I bought my cellphone like 4 weeks ago, I tried to use software update, with every possibility, new computer clean operating system, latest versions of both pc suite and software update, different computer so on. Everytime when I try to update it, I download the 113 mb of software update, the program makes my cellphone restart, and my cellphone freezes with the Nokia logo and only way to turn on my cellphone is to take the battery off and reconnect it. I do not know whether to send it to the technical service or send it back to the retailer i bought in US. Please help me, i am desperate...

U must know (and u have agree) when using nokia software, nokia will not responsibility if your phone damage.. Anyway, u still can send to nokia service centre in your area if u want..
i have same problem with u dude but it now its settle..im using 6680, but firmware is for 6681
i not going to nokia service centre but at supermarket in my town, maybe they are is not nokia centre but they can solve ur problem, low cost from nokia service centre..and they will upgrade to the latest version firmware that not have in nokia software updater..
that is my suggestion, but its like damage ur phone when u are not go to nokia service,
if u are carefully person its better nokia service,
but you can compare price originally centre and underground service..
huh..

N95 software updater download problems

Hi.
With the N95 Nokia Software Update, the phone is recognized and the downloading starts (about 111MB), once the download reach more than 20%, it fails and the connection is lost.. Do you have the firmware downloadable or something easier?
Regards

/discussions/board/message?board.id=topfaq&thread.id=112
/discussions/board/message?board.id=topfaq&thread.id=23
read these perhaps this will help you
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Nokia N95 Software update

I recently updated ny Nokia N95 software from V12.0.013 to V20.0.015. Before updating as advised i had taken backup of all my data in memory card. After updating the software I restored the back from Memory card back to my phone. Even though all my messages, photos, music files where available but my Calender entries have been not been restored.
Can somebody please help me to know whether it is possible to once again restore the Calender entries back to the Phone 'Or' Is it possible to get this from the Memory Card. I had a practise of keeping record of important daily events in my Calender for the last 2 years which is now not available.

26-Dec-2007 05:14 AM
ajadri wrote:
Can I just ask if your phone is network branded ? What network is yours phone on ? did you do anything different ? on mine its vodafone and it says version 11 is the latest ...
Mine is not Network branded. The new version is not yet made available for all the N95 Codes.
Nokia software update tells you whether the new version V20 is available for your phone. You have to know your phone code.

N95 - software update.

Tried to install v. 12xxxx today, but get this errormessage: Internal modul error.
Can someone explain me what this is?

12-Jul-200712:31 PM
viking wrote:
Tried to install v. 12xxxx today, but get this errormessage: Internal modul error.
Can someone explain me what this is?
Hi viking
You might try un-installing Nokia Software Updater, reboot your PC and intall again.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Lost all contacts on N95 software update

i have successfully updated my N95 firmware to V20.0.015 and the phone works as such. But when i want to restore all contacts saved using before using PC Suite it hangs up showing 51% done and nether finishes.
Somebody has any idea?

Sometimes easier to deselect some of the things that you want to restore first, for example, if you only do contacts in the first restore pass then pictures etc.
Stuff that I have to absolutly back up I normally perform a manual drag and drop onto my PC because in the past I have seen its unreliable.
Also a handy technique is to Synchronise your phones contacts with My Nokia and also a PIM program such as Microsoft Outlook, that way you have more that one bank of contacts to back up from. Syncing to Microsoft Outlook has saved me a few times.
As for it taking a long time, how are you connecting? USB or Bluetooth, Bluetooth will take a long time if you have lots of pictures and content.
Try unselecting content from phone memory and then making another restore pass.
Shunts...
I will mostly be communicating with a Nokia E72 Zodium Black
Nokia E72-1 with Vr 051.018.207.04 Software
If this post helped... Add some kudos!!

N95 Software update... I've lost Real Player!

Hi there
Bought my N95 8gb yesterday on Vodafone and updated like you're supposed to... however Real Player has disappeared from the media menu. If I bluetooth a video file to the phone from my old mobile it'll play it in Real Player but I just can't open Real Player from the media menu.
Any ideas?
Thanks

Hi mattb1401.
Have you checked the Tools folder on your handset?
If the Real Player application still isn't there, it might be a good idea for us to look at the phone under our repair process and we can then load the correct software onto the handset for you. Just go to this link:
https://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?_nfpb=true&_pageLabel=Page_Hel...
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Vodafone UK

N95 software update - one touch connection problem...

I was having problems connecting my laptop running Windows XP Professional to the internet via bluetooth, so i updated the N Series PC Suite Software. Now I can connect to the internet via bluetooth but cannot connect via USB cable. The One Touch Connection Wizard only shows the bluetooth connection in the dropdown box, even though my USB cable connection is recognised in the Get Connected Wizard. Can anyone give advice how to solve this?

/t5/Pool-of-Knowledge/Recovering-from-a-failed-firmware-update/td-p/398147
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

N95 Software Update it Stops when is updating

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