N95 update - error 1720 message. Any ideas??

When I try and download the N95 update, i get a message saying 'Error 1720. There is a problem with the windows installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action Kill_process script error -2147023898,: line 5 column 1,.'
I have no idea what this means, or how to fix it. Can anyone help??
Thanks,

Hi, what version of NSU can you not remove?
I am having same problems (XP user), so frustrating, it's NSU v1.4.32en I cannot remove, when I try and uninstall it I get the message 'This action is only valid for products that are currently installed.' and when I try and install the latest version I get the message 'Missing Software Components. Critical software components are missing. Please reinstall.' then Error 1720.....
Anyway I followed some suggestions, notably uninstalling all trace of Nokia programs (PC Suite & N Series PC Suite) then searching my PC for any Nokia .msi files and deleting those too along with all possible Temp files/folders, then I've tried installing lastest NSU again and still get the same result but also get 'Error 1714. The older version of Nokia Software Updater cannot be removed. Contact your technical support group.' when trying to run the NSUsetup.msi
I've also just reinstalled N Series PC Suite and the Nokia Nseries Update Manager has been stuck on 'Checking for the latest software versions. Please wait' for the last hour and 10mins!
Luckily I've been able to get hold of a laptop to update my N95 8GB later today, but what happens in the future - I' stuck with never being able to update my phone on my desktop (and only) PC... That would be reason enough not to buy another Nokia N series phone and move to another make after 7+ years of nokias.....
The tech support need to sort this problem out asap before they start losing customers.
Not a trace of old NSU versions available too which is probably all that's needed to repair then update or uninstall v1.4.32 that the problem lies with!

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