N96-factory settings error
secrity code was changed by me again n again, i forgot it, then tried restore factory settings and kept trying the different codes.
finally i got a message:-
code will unblock in 5 minutes.
what does this mean??
What's Worth Doing, Is Worth Doing Well!
All "N-series" are incredible!
It means you've entered an incorrect security code too many times in a row. You now have to wait before you can try and unlock the phone again.
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Restore factory settings error when trying to Sync
itunes keeps giving me an error message when I try to sync my phone, and advises me to restore my phone to the factory settings. Will resotring the factory settings erase all the contents of my phone?
Yes, restoring will erase all content. Assuming that you sync regularly with your computer or with iCloud you can restore from the backup that is created with every sync.
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ITunes says "iTunes could not read the information on this ipod, please click restore to restore it to it's factory settings" every time that I connect my brand-new iTouch to the computer.
The iTunes is for Windows, and is up-to date (version 10.7), and the iTouch is 4th generation.
Clicking "restore iTouch" does not help.
ITunes does not identify any available updates.
This same problem has occurred with different ipods synching to this same computer.
What should I do?
Thank you very much.I was listening to my ipod through my friends
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the songs were taken off my ipod. when i got home i
tried to put them back but it said that i have to
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i also lost all of my songs and i am wondering if there is anything i can do? have you had any luck since you restored it to the factory settings? if you have heard anything or if anyone else knows how to get my songs back...i havent messed with or shutdown the computer since it happened, so i was wondering if my music could be in some remote file somewhere? thanks. -
HT201210 trying to charge up brand new iPad2. Cannot restore factory settings?
Trying to charge up brand new ipad2 via USB. it directed me into iTunes and copies my playlist but will not load onto ipad. Also will not allow me to restore factory settings. error 4005 showing. can anyone assist me please?
Hey avitz99,
Thanks for the question. After reviewing your post, it sounds like the iPhone is not recognized in iTunes. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Device not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I have never been so frustrated before in my life with any phone. I find it obnoxious as it is that I cannot simply drag and drop files (especially MP3's) straight from my PC directly into my phone, which I have been used to doing up until now. Everyone who convinced me to get the iPhone has instructed me that my frustration can be fixed by downloading iTunes and syncing it all up via that program (which I have never used before). So, I downloaded the program successfully, however when I connect the iPhone 4 to the PC and iTunes is open, I get an error message that 'iTunes cannot read the content of the iPhone "iPhone" and that I should go to the Preferences tab of the iPhone and select 'restore' to restore this phone to factory settings. First of all, I don't understand why I need to do that. I have already downloaded apps and other important things in the 2 days that I have the phone. I am also scared that it will erase my contacts. This is such a headache. Music is very imporatant to me, but I am getting so frustrated that I don't have freedom over the phone which I thought was supposed to be one of the best out there. I would really appreciate help in this matter. I am sure the phone is great but I am on the verge of taking it back and getting something else.
Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start
Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.
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I just got this iPod today and my last iPod touch broke back in november, so I have no clue what the passcode could be. I tried resetting it to factory settings but an error window pops up and and says that it can not be synced even though it got to the part where it says "Connect to iTunes" but then it shuts down. I don't know what to do, I live no where near an apple store and I don't have the money to fix it. Plus it has a cracked screen if that tells you anything.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
LeahNennig wrote:
it says "Error 3194" "Error 17".
3194 = http://support.apple.com/kb/ts4451
If that Article does not resolve it... then you have a problem.
Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own. -
My iPod Classic 120GB makes a clicking noise when syncing with iTunes and will not sync. It will not turn on at this time and has been charged but does not hold the charge. After trying to sync, iTunes states that iPod must be restored. Have tried to do this but not successful, I receive an error code and have done the troubleshooting steps for the error and I am still not able to sync or use my iPod. HELP?
Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy -
I restored my Ipod to factory settings but and am getting error when I sync
I have a U2 Ipod that I'm using with Windows. I rstored it to factory settings using iTunes. When it starts to sync my library after awhile it stops and I get this error message.
"Attempting to copy the disk "Josh's Ipod" failed. The disk could not be read from or written to."
Someone please help me!!! Thanks!Have you had a chance to look at this troubleshooting page? It may be of some help: "Disk cannot be read from or written to" when syncing iPod
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How do I restore Mac Mini late 2009 to factory settings. Error occurs.
I have a late 2009 Mac Mini with 2.26 ghz core and 2 GB memory running Lion 10.7.4. I wish to restore my computer to factory settings but when I put in my Snow Leopard disc I continue to get an error message that reads "You can't use this version of the application Install Mac OS X with this version of Mac OS X. You have Install Mac OS X 23.1.1."
I wish to restore my Mac to Snow Leopard and then redownload Lion from the App Store and start fresh with 10.7.4 on my restored Mac but I am finding it incredibly difficult.You might have to erase the Drive first, but did you try reinstalling Lion from the Restore Partition?
Hold CMD+r keys at bootup?
Otherwise...
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the Erase tab. -
my iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this, I want to restore my phone to factory settings and reinstall my data but cannot back up first. Original problem is that I cannot connect to any wifi system anymore - have tried resetting network settings but did not work.
Try 1 step at a time and do a backup, if no joy then do the next step:
1. Switching off your anti-virus and firewall.
2. Computer iTunes menu > Edit > Preferences... > Devices > delete your backup -
I have an iPod Classic 160GB and now it will not sync. I have restored to factory settings multiple times. It freezes during sync, gives -50 error code and says video is not supported on iPod. Please help.
This is the iPod touch forum. I requested the moderators to move your post to the iPod classic forum.
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Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
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Error message when restoring factory settings
I went to restore the factore\y setttings using itunes 7.7 and it started to restore the factory settings and then froze up and gave me an unknown error message and now when I hook back up the ipod it says that I have to restore before I can do anything else. Once i do that again it goes into the whole process again of freezing at the same point and then giving me the same unknown error code 1439. Can anyone help.
Use this article: Resolve specific iTunes update and restore errors
What jailbreak are you running on this iPhone? -
hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred. how can i get my ipod working again with my backup files. please help
What was the complete wording of the error message? Usually an error number is also given.
Maybe:
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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