N96 Firmware update problem, pls help.

I've just tried to update the firmware and when it reached step 3/3 (which is updating the software) it returns me an error message of Phone Recovery telling me steps i should take i.e
1. Remove Battery and charger from phone.
2. Insert battery and connect charger.
3. Click Retry n continue.
4. Press the phone's power button.
I even did that and it still returns to this same error. Can anyone assist me in this as i'm have no idea what to do now.

Try this:
- Have fully charged battery put in device and no charger plugged-in
- When 'Phone Recovery' dialogue occurs, remove battery but NOT USB cable (IMPORTANT)*
- Put battery back
- Press 'Retry' and count to three (21, 22, 23)
- Press power button on device
NOTE: It's extremely important detail: first 'Retry' button and then power button on device (NOT vice-versa!)
*IF you removed the USB cable close NSU and start over.
If it fails dissconect. Close NSU, power up device, co
640K Should be enough for everybody
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