N96 firmware update - product code starting 057

I've recently bought an unbranded, sim-free n96. The product code is 0573063. I've tried for weeks to try and update the firmware in the hope that this will solve some of the speed issues I am experiencing. I understand that network branded phones need to wait for the network to approve the firmware but why can't I update my phone? I've tried both NSU and FOTA and neither work.
Can anyone please help?
Details
Product code : 0573063
Firmware : 10.065
Type RM-247
Cheers

I too have the same prob. Bought an Unbranded Factory unlocked N96 and up till just now I have not yet received any update. Am trying twice a day to see what happens, but nothing happens.
When will we receive the update, our phone is like others!!!

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N96 Firmware update

I am aware that a new firmware has been released by Nokia for the N96. However i am not able to get hold of it yet. I have a UK Vodafone phone & contract.
1.Can you advise how i can install this new firmware?
2. Will it address the various problems such as:
a) software crashes and freezing,
b) phone reboots itself for no reason,
c) GPS location is not always possible, but when i use google maps on the phone my location is found
d) Music player will cause the phone to shutdown if you use it for more than 60minutes
e) battery feels warm when several applications are running or you are doing anything continuously for more than 15 minutes
3) is it possible i can download the firmware via your website and install it myself?
4) will i need to unlock the phone to get the update now?
I have had the N95, N95 8GB and now N96 phones. Sadly they all failed to live up to the hype of matching the power of the IPhone, which i am reluctant to buy. If i cant get hold of the firmware and i still have the software glitches then i may be forced to become another Apple IPhone fan.
Like most people here we just want a good phone that can do all that you claim it can do.

hi there Smurph, read this informative article written by one of our senior users Grischnon: http://linux.sgms-centre.com/nokiafaq/branded-phones/ i'm afraid what Post007 was trying to say always comes out rather muddled, so i will explain it in short for you.
Nokia provides the firmware to Vodafone and other operators usually before the generic firmware (or what others call de-branded; unbranded) is released via NSU or FOTA by Nokia. it is then up to Vodafone to modify the firmware to their tastes, or if they don't wish to then they won't. if the firmware is modified by Vodafone it becomes branded firmware and is given back to Nokia who will then distribute it through NSU or FOTA for the specific product codes for that firmware (i.e. product codes will be for the Vodafone variants of the N96). this is why Vodafone tell you to go to the Nokia website to update your phone, no operators actually handle the update processes themselves. another reason they tell you this is to divert the blame to Nokia, and Vodafone not accept resposibility for the laziness/poor attitude taken by their programmers to put out updated firmware for their phones. or excuses for why they firmware is so crippling. so in essence, they're not really being truthful, yes. it's not really Nokia's fault in this case, its often Vodafone's.
i'm unsure if you can get out of your contract as Vodafone probably has all the jargon to cover themselves for their inadequacies. by preying on the customers lack of knowledge, they suck more unsuspecting customers in to make more money. this should answer your question pretty well.
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N96 firmware updats on a Mac or Windows 7?

Iv got firmware v12 and would like to update the firmware to v30 on my N96, touble is there seems to be no support to do this on a mac or windows 7???
I even installed a virtual xp os on both systems, but in both cases the phone is detected and works fine running PC Suite......but in both it fails to detect the N96 when running the nokia updater?
also using the phones upade option though *#0000# fails as it says no updates avalable from Nokia.

Have you checked that v30 is available for your product code, http://www.nokia.co.uk/get-support-and-software/download-software/device-software-update/can-i-updat...
I've heard that some people have managed to get NSU working under Win7, there are a few threads in the SW updates section if you want to search
You could also take the phone to a nokia care point and have them do the update

N97 FW Update Product Code 0585162

What is going on??
I have an unbranded N97 RM-505 Product Code 0585162 bought DIRECT from this NOKIA website but yet the SW update is NOT available???
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N70 -> N76 -> N79 -> N95 -> N95 8GB -> N97 RM-505 SW v20.0.019

updating to new firmware depends on product code which represents your region of purchasing, language pack and if it's branded or not .... so NOKIA releases firmwares and release it for every product code depending on mentioned points
if ur product code hasn't the v.21 update, that means that nokia didn't release it for your product code yet or your phone is branded with an operator and that means that you should go to the operator care center
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Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Error while downloading iphone firmware update (error code -3254)

Hey guys,
I am using the German versions of iTunes and the iPhone. When I connect the iPhone to my machine, iTunes starts up and proceeds to inform me that a new firmware update is available. After the license agreement is confirmed, nothing seems to happen for a few sceonds. Then, an error message pops up which tells me that "an unknown error has occured". The error code is -3254.
I searched Google and these forums for variations of this problem, but couldn't find anything suitable. The error code is not mentioned anywhere.
My iTunes version is 7.6.1.9 (running on Windows XP)
My iPhone has firmware version 1.1.3 (failed while upgrading to version 1.1.4)
I found out that similar errors can be caused by firewall misconfigurations, but the built-in iTunes diagnosis tool didn't report any connection problems (I also temporarily opened all of my router UDP ports, didn't help at all).
Any help would be appreciated.

I'm having the same problem. The download finishes and then it says an unknown error occurred. It says it has something to do with my network connection, but I don't think that's the problem.
Did you find a solution yet?
I tried to reinstall iTunes but it didn't work.

N80 firmware upgrade product code

I HAVE READ YOU BOARD RE PRODUCT CODE VARIANTS. VODAFONE ASSURE ME THAT THEY HAVE PROVIDED NOKIA WITH THEIR VARIANT??
MY N80 PRODUCT CODE IS 0535066 CAN YOU HELP
MANY THANKS AGAIN FOR YOUR ASSISTANCE

13-Oct-2006
02:59 PM
fairways wrote:
I HAVE READ YOU BOARD RE PRODUCT CODE VARIANTS. VODAFONE ASSURE ME THAT THEY HAVE PROVIDED NOKIA WITH THEIR VARIANT??
MY N80 PRODUCT CODE IS 0535066 CAN YOU HELP
MANY THANKS AGAIN FOR YOUR ASSISTANCE
You don't have to SHOUT ... !!! ;-)
The GENERIC-firmware of the 6630 is updated; this doesn't mean that the Operator-variants, i.e. Vodafone & T-Mobile, updated THEIR firmwares as well . . .
Nokia Software Uploader looks for the Production-Code of your GSM.
With NSU, you can NEVER change your Operator-Firmware to the GENERIC Nokia one!
See this topic:
http://discussions.europe.nokia.com/discussions/board/message?board.id=swupdate&message.id=451
Greeeetzzz, Henk.
RM-159 / Nokia N95-1 (8Gb)
V 21.0.016 (02.01) / 14-02-08

Firmware update different codes?

Here is the dilema.
I purchased a nokia n82 in Australia. I now live in China.
I want chinese language on the phone.
I know that it will require a firmware change or update.
I went to the local NCP and some stupid cow wanting to avoid work said "bad luck it cant be done"
I do not believe this for a minute.
I believe if I was to update the firmware using my phones code it would just replace the existing firmware with new?
Any advice appreciated.
Message Edited by michaels on 19-Feb-2008 01:56 PM

A Nokia service point should be able to update any phone (though as you are not in the country of purchase, if you are updating to solve a problem you don't get it covered by warranty - it will cost you).
You can only upgrade the software for your phone's product code, if your local service point does not want your money, try Nokia Software Updater (under "Get support and software" ) instead.
Message Edited by mccbleue on 19-Feb-2008 01:23 PM

E71 firmware update? Code 0569371

Does anyone know when is the 300 firmware version going to be released for this NAM code? It seems that a lot of other codes have already updated but this one (unlocked) not ... even when there is no operator to go through.

Seriously, its time for Nokia to show some love for product code 0569371. Instead of figuring out how to get ver. 300 to work on our phones, they put ver. 400 for other product codes. If the hope is that we will just upgrade to the E-72 NAM, then they are sadly mistaken.

E75 Firmware for Product Code 0577045

Any idea when the new firmware 201.12.01 is out for E75, product code 0577045?

Can anyone tell me when will v21.006 firmware are going to be available for product code 0588656
Looks very much like you are stuck with the firmware you have .
You could take the phone to a Nokia Care Centre and see if they can help .
jje

New firmware for product code 0588656

Can anyone tell me when will v21.006 firmware are going to be available for product code 0588656

Can anyone tell me when will v21.006 firmware are going to be available for product code 0588656
Looks very much like you are stuck with the firmware you have .
You could take the phone to a Nokia Care Centre and see if they can help .
jje

Nokia N96 Firmware Update issues!!!!

Hello,
On the website, it's showing an update named PR1.1 (or 11.018 / 11.101) however, after I updated my phone (via PC Suite) it's now showing: Software Version: 30.033.098.1.
More than this, now I have an issue. When I try to launch LIVE TV, it doesn't open no matter what. It's trying to open and then closes itself. Before, with the older firmware 20.xxxxx it at least allowed me to search for TV or something but now it's not working at all.
Can someone please explain why does the new firmware update is showing 30.033.098.1 and not the PR1.1 or 11.011/.101 and why I'm unable to go through the LIVE TV now?
Many thanks for your advices/suggestions.
Best Regards,
Mr A

You could try talking to him about his problem rather than just telling him to reset his phone, and if you are just going to cnp the same response in every thread you reply to then at least format it so it is readable
In this casre I agree a Hard reset is probably called for as his issue is not standard for an n96 running v30
v20 & 30 are typicaly very stable with very little difference to the user between them, the one change the user will notice is that the mobile tv ap appears to have been messed with, tho being as most users can't recieve anyway Its not something that is looked at often
If a hard reset doesn't fix your problem then come back and tell us
and remeber BACK UP FIRST
Message Edited by synth_fg on 08-Aug-2009 10:39 PM

N96 firmware update PROBLEM

Am having NOKIA N96 in the website it is given that version 12 is available for my phone.
my phone`s firmware is 11.but icant abble to update it's firmware,if i connect it to update its firmwareits saying that your phone is up to date
any1 pleeeeeZ help me
it is working slowly
info about my phone
TYPE:RM-247
MODEL:N96-1
CODE:0572321
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N96 Firmware Updates

I have got N96 today and I want to update the firware from v12 to v20 but FOTA says v30 is available,please any help about this cuz under v30,the feature is supported.I prefer v20 to 30
Solved!
Go to Solution.

Unfortunately, you cannot pick and chose which firmware to update to. Nokia suite or FOTA will only offer the latest available version for you to update to.
Ray.

N96 firmware updated for vodafone1

VF have at long last released their crippled version of v11 firmware.
N96 - RM247
current 10.065
update 11.018
even though its cripled etc - this is just the software overlay - the os enhancements are needed - get it

i have to agree with psychomania, the suit is just a fancy GUI that links all of the independent launchers together, when you click on the updater icon is just finds the core updater icon in the install directory and runs it, just like clicking on the shortcut icon on your desktop and running the updater like that ! although i have just checked and it seems to be working as you have said so i will let you of for this one
N.O.B.B.Y

N96 Firmware update problem, pls help.

I've just tried to update the firmware and when it reached step 3/3 (which is updating the software) it returns me an error message of Phone Recovery telling me steps i should take i.e
1. Remove Battery and charger from phone.
2. Insert battery and connect charger.
3. Click Retry n continue.
4. Press the phone's power button.
I even did that and it still returns to this same error. Can anyone assist me in this as i'm have no idea what to do now.

Try this:
- Have fully charged battery put in device and no charger plugged-in
- When 'Phone Recovery' dialogue occurs, remove battery but NOT USB cable (IMPORTANT)*
- Put battery back
- Press 'Retry' and count to three (21, 22, 23)
- Press power button on device
NOTE: It's extremely important detail: first 'Retry' button and then power button on device (NOT vice-versa!)
*IF you removed the USB cable close NSU and start over.
If it fails dissconect. Close NSU, power up device, co
640K Should be enough for everybody
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N96 firmware update - product code starting 057

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