N96 firmware updats on a Mac or Windows 7?

Iv got firmware v12 and would like to update the firmware to v30 on my N96, touble is there seems to be no support to do this on a mac or windows 7???
I even installed a virtual xp os on both systems, but in both cases the phone is detected and works fine running PC Suite......but in both it fails to detect the N96 when running the nokia updater?
also using the phones upade option though *#0000# fails as it says no updates avalable from Nokia.  

Have you checked that v30 is available for your product code, http://www.nokia.co.uk/get-support-and-software/do​wnload-software/device-software-update/can-i-updat​...
I've heard that some people have managed to get NSU working under Win7, there are a few threads in the SW updates section if you want to search 
You could also  take the phone to a nokia care point and have them do the update

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