N96 is not recogniZed by my PC - please HELP!

hi,
please can someone help me.
have just bought a nokia N96 mobile and have used the cd that comes with the phone to install ALL the programmes etc. into my PC.
however, i have a problem.
when i reach the stage whereby i connect the phone to the pc using the usb cable - it doesn't recognize the phone at all. i do not understand what the problem could be because all the programmes required for this phone has all been installed successfully.
also, the phone has the pc suite mode selected. have done all that i can think of, yet my pc does not recognize my phone.
if you can help, greatly appreciated.
love is what makes life meaningful. love with all your heart and soul because for every tear-drop that falls is a smile gone to waste.
Solved!
Go to Solution.

thank you ever so much.
it works with mass storage mode.
merci beaucoup!
love is what makes life meaningful. love with all your heart and soul because for every tear-drop that falls is a smile gone to waste.

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