N96 mass storage problem

Hi my friends
I have nokia n96 (RM-247) not branded and I experienced some problems after I install the new firmware 30.033. When I connect the phone in mass storage mode I am receiving the following message: Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6f7c 75b6bf7c with options Cancel, Try Again, Continue. I tried all of them but after few seconds the message appears again. I tried this on several computers all of them using windows xp, still the same. When I connect the phone in PC Suite then everything is OK. Any solutions??? Thanks in advance!

Sounds like something has messed up somewhere and created a memory problem
Try taking your memory card out then connecting in mass storage, does the problem persist,
If it does then try the reset factory settings, and see if that helps,
If that doesn't work then go for a format of the mass memory followed by a
hard reset (remember to back up all of your data first)
To format the mass memory, tools, file manager ,E:Mass Memory, options, format
To hard reset.
1. Switch off the phone.
2. Hold down the following three buttons: Green (the call answer button), * button, and '3' button.
3. While holding these buttons, hold the power button for a second to switch on the phone.
4. Release when the phone shows the nokia hands logo or shows other signs of life like the language selection screen.
It may take a few attempts and very flexible fingers.

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Phil_ wrote:
Hi,
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Spoiler (Highlight to read)
Attachments:
DAQtest[1].vi ‏14 KB

Got problems usuing mass storage feature when upgr...

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And your phone model is?
Useful links: Phone firmware update | Nokia support site

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
***Click on White “Kudos” STAR to say thanks!***

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N96 mass storage problem

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