N96 , PC Suite and USB2.0 Confusion

-Sorry for my English-
FW Version: 10.xxx - Turkey
I recently bought my new Nokia N96 and tried to connect it via NSeries PC Suite(From official Nokia CD). It didnt work. Strangely, I can browse/upload/remove my files with N96 if I reach it with "My Computer > Nokia N96" But PC Suite doesnt know anything about my phone, it simply "ignored".
After couple hours, I tried to install Nokia PC Suite(not NSeries one) from official site. I installed it, Plugged in my phone via "PC Suite Mode" and it worked. But when I try to backup&update firmware&browse my files etc. it disconnects.
Luckily, I chose different way. I plugged out it from my USB port(it doesnt work with "any" of my ports and I can use all my flash discs etc. only N96 doesnt work.) and tried to plug it to my Logitech G15 -2 USB ports included with this keyboard, some kind of "hub"- and it works. Connected my N96, NSeries and normal PC Suite can reach my phone, I can backup my files and do sth else. But Its not USB2.0 . So, its really "slow". And If I unplug N96, my keyboard "restarts".
Now, I can use my N96 with PC Suite app if I plug it to my keyboard, but its slow. If I use USB2.0 ports, I can browse my files but cant use PC Suite at all. I tried plugging BT adapter, flash disc to these ports and they worked. So I think I dont have any problems with my ports.
I'll give 1 million dollar to one who solve this problem. ok, maybe i wont, but I really need help
Message Edited by aranelsurion on 24-Feb-2009 09:31 PM

Try to update the bios of your laptop/desktop from the manufacturer site. If you are using an assembled PC the motherboard manufacturer site is where you can go. Give us a feedback.
Knowledge not shared is knowledge wasted!
If you find it helpfull, it's not hard to click the STAR..

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N96 - PC Suite Connection Problem - Drive New driv...

Hi everybody.
I'm happy user of Nokia phones, and after quite a long time waiting the availability I got my N96.
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Regards
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Jay
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Solved!
Go to Solution.

24-Oct-2008 03:09 AM
jarantes wrote:
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Thats great thankyou.
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Peace
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===============================================================
I get the following error reported from Windows XP:
===============================================================
AppName: nokiaovisuite.exe
AppVer: 2.2.0.245
ModName: msvcr90.dll
ModVer: 9.0.30729.4148
Offset: 0003b000
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Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Temp\Nokia Remote Data Store\355225038859660-mtp\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
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01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDevicemediaAdded (USB)355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDeviceConnected 355225038859660
01/09/2010 16:43:36 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 192,   .\Application\CommonHomeWidget\StackHomeAnimation.cpp, StackHomeAnimation::updateAnimation(): Pixmap count needs to be at least 1
01/09/2010 16:43:36 (OviSuite) - ERROR   - MapsPlugin, Thread GUI, Line 482,   .\Application\ItemsPane.cpp, CItemsPane::showItemsPaneNoData(): ShowItemsPaneNoData error 1013
01/09/2010 16:43:30 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 491,   .\Application\CommonNavigationPane2\CommonNavigationPane.cpp, CCommonNavigationPane::getSelectedIndexes(): Selection model is NULL!
01/09/2010 16:43:28 (OviSuite) - ERROR   - MessagesPlugin, Thread GUI, Line 834,   .\Application\ItemsView.cpp, CItemsView::getMessageModel(): m_pMsgFilter is NULL. Could not get message model.
01/09/2010 16:43:28 (OviSuite) - ERROR   - CommonUtilities, Thread   6, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
===============================================================
System config :
===============================================================
OS Name   Microsoft Windows XP Professional 32-bit
Version   5.1.2600 Service Pack 3 Build 2600
Processor x86 Family 6 Model 15 Stepping 6
GenuineIntel 2.66 Mhz
ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
===============================================================
Troubleshooting so far:
===============================================================
Uninstall Ovi and re-download from Nokia web. Reinstalled Ovi Suite but that didn't work.
I then uninstalled all Ovi and all Nokia related software, cleaned Registry and reinstall Ovi Suite: Failed to fix.
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize.
===============================================================
How to solve this problem?

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
======================================================
This I did before I tried
======================================================
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

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I guess I will have to do that as well.
However, it defeats the speed with which can ramp up with the toolset; thus slowing my time I can allocate to learning it...

N96 , PC Suite and USB2.0 Confusion

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